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Customer videos

Watch the homecomings.

Happier pups. Brighter tomorrows. ♡

Pawrade customer videos — real families meeting their puppy, breeders in their own homes, and the team on a live Q&A. Nothing scripted.

A+Grade Satisfactory score 96.5% 4.7 / 5· 18,917 verified reviews → Excellent4.7 · 7,000+ reviews Trustpilot
Real customers, breeders and staff — nothing scripted All videos on YouTube →
Watch 39 videos · homecomings, breeder interviews, Pawrade Live · Page 4 of 5 · videos 28–36 of 39 Tap any video to open the player
Before the next page What you're watching is a process, not luck. ♡ Back to videos ↑
Why these homecomings go so well

Three things happened before every one of these videos.

Our full process →
Screened breeders
The breeder was vetted before a puppy was listed.

Licensing, references, how the litter is raised, health testing on the parents — then a signed No Puppy Mill Pledge.

The No Puppy Mill Pledge →
Puppy First health protocol
A licensed vet examined the puppy before it traveled.

Exam, fecal test, vaccines and deworming 3–5 days out, on a Veterinary Health Report the family sees. A finding pauses the trip.

Our Puppy First Approach →
Prepared families
The family was prepared before the puppy arrived.

The Puppy Guide, the 72-hour vet visit, a named Concierge — and the breeder isn’t paid out until the puppy is home.

The Health Guarantee →
Notice who's in every video
A family, a breeder — and a Pawrade person who was there the whole way.

You'll hear names: Lois, Shannon, Dan, Tara. That's the three-way relationship every placement runs on — you, the breeder, and your named Concierge in one message center, on recorded calls and video calls, guiding and educating and holding every party to their word. You are protected.You, the breeder and your named Concierge — one message center, recorded calls and video calls. You are protected.

Never alone, not for a minute. ♡
Talk to a specialist(888) 729-8812A real person · Daily 9AM – 11PM EST
Send us yours

Your puppy's first day is the best thing we post.

Most of what's on this page came from families like yours — a phone held up at the airport, a doorbell camera, a first night on the couch. Tag @pawrade with #Pawrade on Instagram, TikTok or Facebook, or send it to your Concierge. We always ask before we feature anything.

A healthy start for a happy tomorrow. ♡
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A+Grade
96.5%
satisfactory · 18,917 verified reviews

Every family is asked for a review after delivery. Browse them, with photos, on the Customer Reviews page.

Read customer reviews → Excellent on Trustpilot →
You've watched the homecomings. Ready for yours?
Screened breeders · licensed-vet exam before travel · a named Concierge · breeder paid on delivery. Since 2003.
Puppy first, every step of the way. ♡