Frequently Asked Questions

Is Pawrade a scam?

Nope! We pride ourselves in being one of the only scam-free options to adopt a puppy online. Every breeder that we work with is screened and verified to guarantee they are real and reputable. This guarantees you will not be scammed or receive a puppy from a puppy mill.

We have thousands of TrustPilot reviews and we have Pawrade Videos with Pawrade breeders and Pawrade puppy parents for you to learn more about us.

Pawrade is owned and operated by Pet Media, Inc. which was ranked #2 in Consumer Services on the 2023 Inc. 5000 list of fastest-growing private companies in the United States.

Where are you located?

We are not a store. All puppies on our website are still being responsibly raised by their breeders. Our breeders live across the USA so we can help you find a breeder near you! Pawrade's 100% Scam-Free Process helps pet-seekers connect with breeders to find the best homes for puppies.

We offer a step-by-step concierge service to protect buyers and breeders during the pet adoption process. We screen breeders to eliminate scams and puppy mills, facilitate the sales process and verify payments, schedule pickups and deliveries of puppies, add our own health guarantee, extend pet insurance to every puppy that goes to a home, and more. 🙂

Is it safe to adopt a puppy online?

Yes and no. With Pawrade, it is 100% safe! However, the Better Business Bureau reported 80% of pet advertisements are fake so you need to be extra careful. Research takes time and patience, but Pawrade has already done it for you!

For more information, you can view tips on how to spot a puppy scam and read this puppy scam list.

Why do reputable breeders use Pawrade's services?

Breeders are vulnerable to dog breeder scams too! Our customer service is top-notch and works with real pet-seekers. This allows breeders to focus on their puppies rather than answering phone calls and emails every day, many of which are phishing messages.

Pawrade also gives breeders the chance to find dog-loving homes outside of their local area, meaning their puppies go to the best homes faster than ever. Reputable breeders cannot rely on word-of-mouth and referrals in today's world. Pawrade believes you should not be limited to your local area when finding your perfect puppy.

Pawrade or "Adopt, Don't Shop"?

Pawrade respects anyone's decision to adopt a puppy from an animal shelter or rescue organization. In fact, Pawrade has helped rehome dogs not "for sale" and even works with charitable organizations like Make-A-Wish! 

However, rescues and shelters make it increasingly hard to adopt a dog because of: 

  • long applications and frequent denials
  • a limited selection of dogs to choose from; oftentimes shelters only have pit bulls or pit-mixes
  • older and senior dogs with no known history of behavioral or health problems

Pawrade is redefining the pet adoption process by giving pet-seekers:

  • the power of choice; pet-seekers with allergies need hypoallergenic breeds, pet-seekers with limited living space need small breeds, pet-seekers with emotional or physical disadvantages need specific breeds
  • peace of mind; full veterinarian reports and no trauma to puppies build confidence and trust in adopting a dog
  • streamlined verification; Pawrade determines if you are a good fit for a puppy quicker and easier than shelters and rescues

Every dog deserves a home! We are committed to reducing the number of dogs in shelters by assisting pet-seekers in their journey of finding a puppy that they will never want to rehome!

How much are your puppies?

Our puppy prices are generally $1,500 and up. Your Pawrade Puppy will come with our comprehensive 3-year Health Guarantee, pet health insurance, and more. Most people report being scammed for $400 to $1,000 so we tell people to be careful when dealing with other websites listing puppies in this price range. 

For more information on how much a puppy costs, you can learn about the costs of dog breeders and look at this list of the most expensive dog breeds and least expensive dog breeds.

How do I pay for my puppy?

You reserve your Pawrade Puppy with a debit or credit card, or by a direct wire transfer. Pawrade relies on a secure payment platform called PetPay. This is the most secure way to pay for a puppy online. Puppy scammers will ask you to send money via Venmo, Zelle, CashApp, Moneygram, and even Gift Cards. This is a huge red flag and leaves you vulnerable to being scammed.

How do I get my puppy?

We welcome everyone to pick up their Pawrade Puppy from their breeder! Many breeders are also willing to meet you halfway, depending on the distance. If you cannot travel to pick up your puppy, then we have trustworthy options for puppy travel. Your puppy can be driven to your home by one of our trusted pet transport companies that we've worked with for many years. We also work with airlines to fly puppies. Puppies can fly in pet-safe compartments of the airplane or they can fly with a "Flight Nanny." Costs of delivery include the scheduling, transport, and puppy care during the trip. 

Do you have older dogs for adoption?

At this time, we have decided to only help with adoptions for puppies under one-year-old. We do have available puppies around 6 months old because some pet-seekers want a younger dog that is already vaccinated and house-broken, so Pawrade can help in these situations. 

Can I meet the puppies first?

Scheduling on-site visits has become nearly impossible. Pawrade breeders live full lives and often have children and careers as well. You can video call with a Pawrade Breeder to see your puppy live in action! You may also ask for more pictures and videos of the puppy you want. However, we do not schedule on-site visitations with our breeders. Please understand that we cannot send strangers to the homes of our breeders. This is to protect their privacy and families, as well as keep their puppies safe from puppy theft and unwanted germs. 

Do you offer discounts?

We occasionally have promotional discounts available to everyone! Many of our breeders also give Military discounts and Senior discounts. Just ask! You can also work with a Pawrade Concierge to help you negotiate a fair price for a puppy or find a perfect puppy for you that fits your budget. If you are on a limited or fixed budget, Pawrade works with excellent finance companies that can help you set up a monthly payment schedule. This way you can get your Pawrade Puppy while paying the remainder later!

Is there a refund policy?

We do not offer refunds as you are agreeing to adopt and care for a living companion. We never pressure you to make an impulse decision! In the event that your puppy is sick and is diagnosed with pre-existing conditions, you can file a health claim under our comprehensive Health Guarantee. We care to only work with pawsome pet parents who can absolutely care for their four-legged bundle of joy.