Beagle Reviews: Customers Love Us!

Sadie
Beagle Puppy

What an amazing experience. We will be forever grateful. We have fallen in love with our puppy.

Aiden
Beagle Puppy

very easy to purchase my loving puppy all details were perfect

Fiona
Beagle Puppy

Our new puppy is adorable. She's even cuter in person than her pictures. Pawrade did a great job in communicating what was going to happen and what we needed to do and expect.

Loki
Beagle Puppy

The Pawrade team did a great job of preparing our family to receive our new fur baby. So happy with the experience.

Amelia
Beagle Puppy

Great job with customer service!

Freya
Beagle Puppy

While the customer support during the process was good and my messages were answered, the overall experience was very poor and the high cost does not match the level of service. My puppy arrived with a parasite and has been quite ill for over a week while I have also spent close to $1,000 for treatment. The guarantee only covered $60. Additionally the microchip is not ISO certified so I will need to get a new one, and the 1 month insurance is void in New York. A lot of mis-advertised information. The pup itself is adorable though.

Monkey
Beagle Puppy

My experience with Pawrade and all their staff was fantastic! I purchased 3 puppies. They arrived healthy and happy. I highly recommend this great company when looking for a furry friend.

Beau
Beagle Puppy

Very happy with the new addition to the family. Communication was fast easy and simple. Would highly recommend.

Clara
Beagle Puppy

Service was impeccable. Person delivering the dog was excellent answering all my questions

Everett
Beagle Puppy

Process was a little confusing - payments for travel and cost of down payment was confusing. It took long than expected to get the animal. I would still rate 5 out 5.

Kurt
Beagle Puppy

Overall was a decent experience...never bought a puppy out of state. Reason for my review rating is communication was EXCELLENT when I was first looking for a puppy.....communication after I paid was quite a bit different and at times frustrating....by the last 2 days communication improved and we are happy with the puppy so far....I would recommend other tonuse the site but I would certainly give them tips to make the experience less stressful

Ignacio
Beagle Puppy

The puppy is adorable! Thank you for our new family member! Service was grate from start to my puppy came to me!

Hunter
Beagle Puppy

You all have been SO helpful through the entire process. With the age of computer and cell phone technology and me not knowing how to navigate these very well, you were so patient and guided me through it all. The pup had a long transport and came through it with flying colors. Updates were spot on and very much appreciated. Thank you for a wonderful experience and now the new beginning with a Super PUP!

Lawson
Beagle Puppy

Me and my wife are so in love with our new puppy

Lyric
Beagle Puppy

Lexie(lyric) is precious. Delivery was perfect. She will love her new home.

Asher
Beagle Puppy

Arrived healthy and energetic. Vet wellness exam went well. I’m pleased with the results of this transaction.

Aurora
Beagle Puppy

Very helpful and friendly dealing with! So happy with my Beagle puppy!

Able
Beagle Puppy

Process was super simple and the information given was great. My puppy arrived with a yeast in his ears and needs medication right off the bat. He showed up day 1 itching his ear despite everything on the paperwork showing he passed all ear tests. Other than that, everything else was great and everyone I dealt with was very friendly.

Freya
Beagle Puppy

While the customer support during the process was good and my messages were answered, the overall experience was very poor and the high cost does not match the level of service. My puppy arrived with a parasite and has been quite ill for over a week while I have also spent close to $1,000 for treatment. The guarantee only covered $60. Additionally the microchip is not ISO certified so I will need to get a new one, and the 1 month insurance is void in New York. A lot of mis-advertised information. The pup itself is adorable though.

Amelia
Beagle Puppy

A very pleasant experience, helpful staff all the way through the process.

Muffin
Beagle Puppy

My initial reaction to working with Pawrade was very positive. Things kind of went downhill from there. I purchased a beagle pup and arranged to have it delivered. That was until I received a phone call from Pawrade telling me the pre delivery vet examination cleared the dog and there were no apparent complications with the hernia surgery the dog had earlier. Up until this point, no one had ever mentioned to me nor was it indicated in the pup's listing that the dog had had a hernia. With this last minute news, I decided to select a different beagle puppy and arranged to have it delivered. Things proceeded OK however, I was concerned about the pre travel vet check on this puppy so I requested a PDF copy of the vet's report to be emailed to me. I was told by a Pawrade rep that I would get a copy of the vet report when the dog was delivered. I indicated I was not content waiting until then to see the report considering what had happened with the previous pup I had selected. Part 1.

Edwin
Beagle Puppy

Our puppy is gorgeous! Thank you for getting him safely to us. We followed the delivery van all the way. It was exciting being able to track the route.

Farrah
Beagle Puppy

So happy with our new fur baby! Fairly easy process! There was some slight confusion with the transporters, but worked out well! Hard to schedule with our vet for the required 72hours. Very happy with our new girl!

Faith
Beagle Puppy

If this was just based on the puppy it would be five stars. But it includes the customer service and communication from Pawrade which would be one star. So you are getting the average of 3 stars. Communication was robust up until the point of payment. After payment was made it was like pulling teeth to get answers. Messages had significant delays in getting replies and the replies given were vague copy and pasted generic responses. I was told that final clearance would be given by a vet and that I would be connected with the breeder on a Friday…on Sunday I’m trying to get ahold of them because no one followed through to make sure I had the info and was all set to travel. Given that I had to fly across country, which was totally fine, the lack of proactive communication was very frustrating. Poor communication and poor customer service are not acceptable given the significant price mark up. After I checked the direct breeder website, it was clear the prices were inflated by 300%+.

Porter
Beagle Puppy

unbelievable process, dedicated people, unreal communications, start to finish. Puppy Porter has settled in like a champ, rambunctious, loving, and so far just perfect. I love him so much already. He is making (and marking) his home territory. THANK YOU ALL FOR THIS BLESSING!