Reviews: Customers Love Us!

Eleanor
Jack Russell Terrier Puppy

Loved this experience. They are very thorough and helpful. I would recommend them to anyone.❤️🐕

Randall
Jack Russell Terrier Puppy

Wonderful pup delivered with the greatest of care

Evelyn
Jack Russell Terrier Puppy

We can’t be more than happy to have our puppy with us. We are very thankful with the outstanding service we received from Pawrade since the first sight love. They answered every question we had until we got out puppy at the airport. This was a wonderful experience and we felt personal support in every step. Now we are enjoying having our new member on the crew. Thanks so much ❤️🐶

Lydia
Jack Russell Terrier Puppy

We had a wonderful experience working with Pawrade. Communication was excellent from start to finish. My many, many questions were answered quickly and thoroughly, they provided helpful tips and advice along the way. The courier was top tier and took incredible care of our puppy during transit. She arrived happy, clean, and with a full belly. The whole process was smooth and professional, and we are absolutely in love with our new girl!

Foxy
Jack Russell Terrier Puppy

I’m absolutely thrilled with my new puppy and how you took care of everything that I needed. I will be sending you the requested information once I get everything done. Thank you so much for my beautiful puppy 🙏☮️🐶

Flora
Jack Russell Terrier Puppy

Everything was great when purchased and on delivery. I was wondering about Met Life Insurance. is that life insurance or vet insurance and do I just call a general number?

Shorty
Jack Russell Terrier Puppy

The guys arrived at the time they said they'd be here..I signed the papers and he took pictures..he gave me paperwork and Shorty's care bag.. I was so happy to get SHORTY...I tipped them and said thank you.. everything went smoothly..again Thank You !

Pearl
Jack Russell Terrier Puppy

Puppy is great.

Parson
Jack Russell Terrier Puppy

Excellent service from beginning to end.

Patsy
Jack Russell Terrier Puppy

The process of getting a new puppy was pretty easy as there are people helping you throughout it.

Zara
Jack Russell Terrier Puppy

In the end, we were delivered a healthy, happy, wonderful Jack Russell puppy. But the journey getting there was a little bumpy. First, there was a mixup of our billing and delivery addresses, which could have lead to a tragic outcome. Fortunately the Puppy Concierge service was able to quickly correct that situation. Then, the transportation pick up date was conflicted, with the transport company having one date and Pawrade another. Again…after a handful of telephone calls & texts(and the loss of some stomach lining), that got sorted out as well. The responsiveness of the Pawrade Puppy Concierge service was very responsive, but Pawrade’s attention to details and the communication between Pawrade and the Transport company could use some improvement. Do I recommend Pawrade? Yes…with the caveat that new puppy owners confirm, follow up and stay on top of all the details every step of the way.

Sophie
Jack Russell Terrier Puppy

She’s great

Sheila
Jack Russell Terrier Puppy

Many thanks to Karen and Aaron who delivered our puppy, and to all those involved in our purchase of her. I am very happy with my new buddy, and have renamed her from Sheila to Sparky, a dog name I have always loved. She is delightful and playful and a very well-behaved little girl!

Champ
Jack Russell Terrier Puppy

Couldn’t be more pleased. Pawrade did a great job.

Stinker
Jack Russell Terrier Puppy

We had a great experience with you and everyone is in love with our new puppy!! Thank you!

Charles
Jack Russell Terrier Puppy

I’m happy that Charles and I are finally united. My family is enjoying him also. I can’t wait for him to grow so I can train him. He’s getting along with the other pets we have. Thank you.

Zoro
Jack Russell Terrier Puppy

Very well done by the team. Communication got confusing at times but everything worked out. We are very happy with our new puppy.

Sandy
Jack Russell Terrier Puppy

Me and the wife is sitting here looking at her baby puppy and we thank you for for a little baby puppy she's adorable the transfer people was very nice we didn't they didn't come here till 3:00 in the morning we're going to call the vet and take her in and have her checked out

Zena
Jack Russell Terrier Puppy

Thank you for all the support, our family is very happy with Zena.

Daisy
Jack Russell Terrier Puppy

Perfect experience

Thaddeus
Jack Russell Terrier Puppy

Received our puppy last night, he is getting acclimated to his new surroundings, he is just precious, we are so happy, thank you!

Cecil
Jack Russell Terrier Puppy

I had a fantastic experience with Pawrade from my very first phone call to Samantha. She helped me every step of the way. She was so kind and patient with me as I had many questions. Every time I called her she picked up immediately. If by chance she was busy and I left a message she would call me within minutes. I had many conversations with her and I felt like she became a friend. She helped arrange the ground transportation for Cecil (now Max) and was so happy to get my text letting her know he arrived safe and sound and he was happy and healthy. I would like to thank Samantha and the others (Morgan, Donna, Carli & Tina) who reached out to me as well. I would also like to thank the transport team (Jocelyn and Megan) who were wonderful!

Vance
Jack Russell Terrier Puppy

He is good and doing great. My other dog and him are getting along great.

Maxima
Jack Russell Terrier Puppy

Did not get any paperwork with the dog had to call for her medical records, sweet dog having a tough time training her ,but I guess it takes time.

Tommy
Jack Russell Terrier Puppy

Pawrade, by far, is the best place to go when searching for your new fur baby. We purchased two Jack Russell puppies, initially named Tommy and Tasha - their new names are Sophie (Sophia) and Vinnie (Vincenzo) yes, I’m the Italian in our house 🤩 (Vacchiano). It only seemed fitting to name them with an Italian flare. Every step of the way with Pawrade was fantastic! They were extremely helpful and answered all of our questions in a timely manner. We dealt with Emma who was fantastic and also dealt with a few other women. Everyone was extremely knowledgeable and helpful! I cannot say enough good about Pawrade! They are great! Please be careful when looking on line to purchase pups. There are a lot of scammers out there. One such site is Jack and true love puppies. They take your money and there are no puppies at the end of the deal. I only mention this as we weee scammed out of $1,900 by them and are so very grateful for a reputable company like Pawrade. Many thanks to all of you.