Shih-Poo - Shihpoo Reviews: Customers Love Us!

Ophelia
Shih-Poo - Shihpoo Puppy

Extra logistical challenges with our purchase (she couldn't be flown to Alaska in cargo) so Pawrade delivered her to my parents and I came down to pick her up. Communication was great, service really was that, and everything exceeded my expectations in terms of legitimacy and quality. Highly recommend Pawrade and Puppy Wagon

Charlie
Shih-Poo - Shihpoo Puppy

Parade was so great with adopting our little Charlie. They were very informative every step of the way. Charlie is now home he will always be loved and cherished. Thank you Pawrade.

Iris
Shih-Poo - Shihpoo Puppy

Aaron and Karen were excellent. In fact I forgot to pay them something and want to know how I can pay them something. Parade is an excellent place to purchase a puppy. They kept us well informed through everything. We couldn't be happier with the service and professionalism of this company and all who were involved in bringing us our beautiful puppy.

Catarina
Shih-Poo - Shihpoo Puppy

Excellent communication from the beginning. Pawrade walked us through the entire process. I would highly recommend them! I ended up flying to pick up my new fur baby cheaper than their nanny service. I'm so glad I did. It was a great experience ❤️🐶

Laura
Shih-Poo - Shihpoo Puppy

Laura ( now Stormi ) is the sweetest addition to our family. She arrived beautiful and healthy and we couldn't love her more. :)

Ira
Shih-Poo - Shihpoo Puppy

Pawrade was great. They kept me updated on my puppy every step of the way. Ground transportation was Awesome too! Every single person kept me informed and called or emailed back in no time. I was so grateful. Patti

Galilea
Shih-Poo - Shihpoo Puppy

Very good experience. Took puppy a bit longer to arrive than expected, but weather was definitely a factor. Would definitely use your service again.

Elijah
Shih-Poo - Shihpoo Puppy

I was prepared to give a higher review but I'm thankful I waited. I've had my puppy a little over a week and had a couple issues already. My advise is don't purchase a puppy unless you can meet both the breeder and puppy. If you proceed, be sure to read the fine print in the pages of documents/contract you receive. Overall the expectations placed on you the buyer and for the health guarantee need to be explored before you purchase. Unfortunately this was my first time buying and had I known I would have done more research. Hopefully I can get the issues resolved. I was only able to speak to the breeder once on a three-way call after asking by multiple times. Also, I was told I would have the breeder info to contact her, but all I received was an address. I would love to give more details however there is a limit on the reviews. Beware and do your homework before purchasing!

Bailey
Shih-Poo - Shihpoo Puppy

Pawrade was very communicative and responsive to our questions. The explained every step of the process. Now, we have our awesome puppy at home with us!

Ruby
Shih-Poo - Shihpoo Puppy

The amount of information, paperwork, insurance information/paperwork is a bit overwhelming but thorough. Response time to questions regarding purchase, health and delivery of Ruby was satisfactory. Responses regarding insurance questions needs improvement. Links you provided regarding toys, chew toys, etc. listed in your paperwork do not work. Gentleman that delivered Ruby were professional, courteous and exceptional. Overall, I would rate my experience with Pawrade as highly satisfactory but not exceptional.

Omari
Shih-Poo - Shihpoo Puppy

Great communication and easy process!

Opal
Shih-Poo - Shihpoo Puppy

My fur baby ish the light of my life. Thank you

Victor
Shih-Poo - Shihpoo Puppy

We are happy. Thank you.

Lana
Shih-Poo - Shihpoo Puppy

Everyone at Pawrade was great to work with. From the sales team, to the concierge, to the delivery team. It felt like everyone was truly interested in making our experience pleasant, while making the puppy's health and care their #1 priority. The only note, is that the laws and standards for care (vaccines, etc.) may be different in your state than what Pawrade is recommending. The two Vets we spoke with here in Florida, were adamant about doing the DA2PP vaccination; which was not done prior. Pawrade had also recommended that we buy the food that the breeder was using and gave us the name of it. Unfortunately, it was NOT the food the breeder was using. The breeder sent us a sample bag of what they recommended and it was the same as what our vet wanted. So we're stuck with a bag of food they we may be able to use as she grows. Other than a few minor things, we are extremely happy with Pawrade and their willingness to answer any questions and they were very accommodating.

Dirk
Shih-Poo - Shihpoo Puppy

Puppy and breeder was great. Pawrade was easy to deal with in ordering and paying for the pup. Significant issues however in organizing the pick up date, confusion and concerns.

Raelynn
Shih-Poo - Shihpoo Puppy

My puppy was clean and happy. Guys were courteous and on time. Gave me frequent updates. I love my puppy Raelynn 🐶

Zachary
Shih-Poo - Shihpoo Puppy

Pawrade was very easy to use, the communication between breeder, Pawrade and myself was excellent. Could not have gone smoother.

Thomas
Shih-Poo - Shihpoo Puppy

Everything went so smoothly and my pup came ready for snuggling and love. He is healthy and the sweetest boy. I could not be happier

Alice
Shih-Poo - Shihpoo Puppy

In general, the transaction went smoothly. We aren't 100% supportive of the delivery process with a van full of puppies in the middle of the night. Our biggest issue, though, is that she is not a "mini" as was described. She is a huge dog, and not overweight, but definitely not what she was advertised to be. All the if accoutrements that we spent a great deal of money to purchase are too small, from carriers (two!) to halters (now purchased in varying sizes to fit this fast-growing puppy).

Alexa
Shih-Poo - Shihpoo Puppy

The people were wonderful and the process they had to work with was over-burdensome. The people made the experience for me. You guys shine.

Gina
Shih-Poo - Shihpoo Puppy

The majority of people I had contact with were great to talk to. However, when dealing with Donna she just wasn't 100% there for me. I became frustrated at times with all the instructions and when expressing my concerns to her, she didn't seem to really care or be concerned. You can sense these things through texting. I don't understand why a check list of things I need to do can't be mailed. No text has a subject line therefore I have to go through each text over and over to find out what I have to do. J However, we made it . My first experience with you all two years ago went so much smoother and more helpful. In regards to my new baby Gina, now named Ella, I don't believe the breeder maintained her coat or nails. As adorable and fluffy as she was, underneath she was extremely matted and I had to have her groomed shorter than I wanted. Also her nails literally dug into me when I picked her up, that I had to pull her nails out of my skin. My last breeder did better.

Cheyenne
Shih-Poo - Shihpoo Puppy

Left the puppy very clean and fed. Thanks

Jess
Shih-Poo - Shihpoo Puppy

We still have not the inital issue resolved

Puck
Shih-Poo - Shihpoo Puppy

Great thanks

Garrett
Shih-Poo - Shihpoo Puppy

Pawrade should rreceive stellar reviews. Their processes are thorough and requirements are professional for those wishing to purchase and love a new pet. Transport went smoothly, customer service went extremely well and description of the animal was accurate. All papers arrived with courier(s) as promised. I am so thankful I decided to research and go with Pawrade. Extremely impressed!

Akira
Shih-Poo - Shihpoo Puppy

Vets can make give vacancies if time and location.

Michelle
Shih-Poo - Shihpoo Puppy

I just want to say she's a hand Full I love her Very much. I just want to ask you if you got the Physical papers from the doctor I sent.

Mystique
Shih-Poo - Shihpoo Puppy

The process was extremely smooth. Paperwork was a little confusing in the upload portion as trying to keep a copy of the transfer of ownership did not happen.

Rosemary
Shih-Poo - Shihpoo Puppy

Very well structured and organized . we have been very happy with them sofar

Luka
Shih-Poo - Shihpoo Puppy

Process was super easy .. we are so happy with our puppy thank you pawrade. No complaints we are very thankful for bringing our cutie home to us and making this process so convenient and easy.