Read 511 verified reviews from real families who found their puppy through Pawrade.
Showing page 11 of 18 of 511 customer reviews
I stumbled across Pawrade, and glad I did as I didn't realize the risk potential! I appreciate the communication from Carli!
Regan
Janell was great through the entire process!
Goldendoodle, Mini Puppy
03/13/2023
Renamed her 'Cole' She is a very loving, animated puppy, learning to potty train and doing quite well. I love her with all my heart, I couldn't be happier!❤️🤣
I am soooo happy with this company. They provided the BEST customer service. They stayed with me to beginning to end. I would recommend them to anyone who is interested in getting a puppy. Very Very Please! :)
Devin was super helpful in the process to picking out our puppy and reassuring that this would be a safe and secure purchase.
Brendon
Everything was amazing! My only constructive comment is give the customer a couple in person calls. Getting texts through an app is unsettling when it's multi thousands of dollars being spent.
Goldendoodle, Mini Puppy
03/08/2023
Watson
Beautiful dog. Drove it Indiana to pick him up. Did not however get to see the mom , dad or where they were raised. Great follow up and follow through from Pawrade.
Goldendoodle, Mini Puppy
03/03/2023
Beautiful puppy thank you!
Fisher
Loved the process. Pawrade made sure the puppy was doing great throughout the whole process. We are very happy with our new pup, and would recommend Pawrade highly.
Goldendoodle, Mini Puppy
02/21/2023
He had an awesome experience with Pawrade. From my first interaction with them until we received our puppy everything went smoothly and according to plan. We drove to pick up our puppy so we can meet the breeder in person and there was no doubt they were very caring and had raised him with love. They were meticulous about his records and also making sure he had everything he needed to get started with our family. I've known people who were scammed trying to find puppies so I was very nervous about everything beforehand. I did my due diligence and read a lot of reviews and can say that from my experience this is a wonderful way to find exactly what you are looking for. Every single employee I talked to was knowledgeable and considerate and patient. Special shout out to Eddie and Donna.
Peter
Everyone throughout the whole process was amazing. We had a freat experience and it was definitely worth it. I would recommend Pawrade to anyone looking to get a great pup.
Goldendoodle, Mini Puppy
02/18/2023
Daniella
Easy and great people to deal with
Goldendoodle, Mini Puppy
02/17/2023
Smooth transaction and we just love our new puppy! 5 stars!!
Yvette
amazing customer serivce!
Goldendoodle, Mini Puppy
02/14/2023
I have to admit I was skeptical. How could you not be? Shopping for a pet, a new companion, a new family member online? It seemed wrong……but it's not! Pawrade has been exceptional from the moment I asked for more information until days after we brought home Ryder. I was so surprised at how organized, polite, helpful and knowledgeable everyone was at each stage of the puppy purchase process. I hope everyone else has as pleasant experience as we did. Ask a million questions, they have a million answers and if not they will get the answer. Lastly, Remember you get what you pay for! Try not to get sticker shocked! When you begin the process you will understand how many people are Involved in making your experience a premium experience. Thank you Pawrade. Great job. -C.J
Parker
We are so happy and in love with our newest addition to the family. Parker is full of energy and the cutest little bundle of joy.
Goldendoodle, Mini Puppy
02/10/2023
We had an amazing experience using Pawrade. So helpful from start to finish. Everyone I delay with was quick to reply and always had an answer or sent me to someone who could help. I was amazed (and overwhelmed lol) with all for the info sent my way to prepare for our pups arrival. I am happy to know Pawrade checks breeders and doesn't support Puppy Mills. The health guarantee and month of puppy insurance is an added bonus. Super great experience! We love our new pup so much! Thank you Pawrade!
Ricky
Let's begin with this: from start to finish we had exceptional communication with the Pawrade team, they always answered my questions within few minutes or even better, when we needed to speak to somebody over the phone there was a Pawrade member answering the phone and who knew most of the details of our case. We were really hesitant to adopt a pet via Pawrade because of contradictory reviews (BBB, Trustpilot); but my kids had selected the puppy they wanted then we decided to initiate the process. The whole process was carried out over Pawrade's (Petpay) internet platform, then there is always a record of the conversations. We decided to pickup the puppy at the breeder's location to avoid over stressing the puppy, the puppy at reception was fine and so far our goldendoodle is doing fine and getting used to our home. In my opinion if you ever have issues with Pawrade most likely are due to the breeder, in our case Pawrade and the breeder were ok. Thank you Pawrade team you did great!!
Goldendoodle, Mini Puppy
01/26/2023
Cybil
Extremely satisfied with Paul raid billing system, delivery, etc. I do have some concerns or questions about our puppy
Goldendoodle, Mini Puppy
01/25/2023
We love our little girl. Everything from start to finish was great. Being able to chat with the breeder was super helpful and reassuring.
Cathair
It was such a pleasure to work with the people at Pawrade. They always kept me abreast about my new puppy. They are very helpful and professional people.
Goldendoodle, Mini Puppy
01/15/2023
Benjamin
Great experience getting our new fur baby. Staff was professional, and got back to me with answers to my questions within the hour.
Goldendoodle, Mini Puppy
01/14/2023
At the beginning we were a bit skeptical, however, after the holidays we were able to finalize our transaction. He had a vet check up and passed with flying colors! Super excited to have a new puppy roaming our home.
Muriel
I am very very happy and pleased with Muriel and the ease of the transportation she had in coming here. I was disappointed in the correspondence I had in trying to get information and answers to my questions about her during the process before she left. My customer service representative had a lot of excuses all the time on why he could not give me answers.
Goldendoodle, Mini Puppy
01/09/2023
Cayla
I was EXTREMELY impressed with Pawrade as we searched for the perfect pup! From the first call, Carlos provided excellent service overall- professional, articulate, patient and very helpful with the process. Our pup flew in to OC with a nanny on the day we requested, just in time for the holidays, and we knew our pup was handled with care and love. From beginning to end, up until getting our pup was in our arms, the staff from Pawrade was amazing! They followed up with us and we are so happy with mini goldendoodle! We've already recommended Pawrade to our friends! Thank you!
Goldendoodle, Mini Puppy
01/07/2023
Puck
Great service
Goldendoodle, Mini Puppy
01/06/2023
Hezekiah
It was my first time looking for a puppy. I called customer service and Joseph helped me with the process. He explained everything so well and answered every question with kindness. The website helps a lot for every step. They were very careful and helpful to deliver my puppy with great communication.
Goldendoodle, Mini Puppy
01/05/2023
Ismael
We absolutely love Ishmael! He is such a sweetheart. Gave him a bath and combed him and he stood there with no problem. Sleeps wonderfully in his cage and plays good with our doberman.
Goldendoodle, Mini Puppy
01/05/2023
Maxine
Amazing service in every aspect 🖤
Goldendoodle, Mini Puppy
01/03/2023
First I will say, we love our new puppy; healthy, playful, charming and bit of a goofball! Wellbeing for pup evident. Didn't love the process; on line information wasn't 100% accurate-age at purchase was correct, weight was not. Working w/ Pawrade is complicated. Dealt w/ 4 different people, lots of texts, phone messages, emails to get warranty/payment questions clarified. Some info inaccurate/contradicted what was on line--everyone polite, happy to help, but all the handoffs resulted in lots of duplication. We picked up pup-given an address, no phone number or breeder name. Told by breeder all medical records already uploaded to "our Pawrade account" yet no info from Pawrade or breeder on how to access/locate the account. More calls, messages left-its supposedly located thru payment acct, but Pawrade rep actually sent it. Persistence is key. Maybe impacted by holidays, be prepared to ask lots of questions vs assuming they will provide all the process information. Pup worth hassle:-)
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
