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Reviews: Customers Love Us!

Read 511 verified reviews from real families who found their puppy through Pawrade.


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Showing page 2 of 18 of 511 customer reviews

Customer photo of Goldendoodle, Mini puppy from Carol T.
Gabriella
Goldendoodle, Mini Puppy
I was a bit reluctant, BELIEVE ME! It's scary, you don't know who to trust, if its a scam or a puppy mill situation, etc., Pawrade did not disappoint. Excellent communication, every one of my texts and calls was returned and addressed very quickly. The drop-off process was seamless. Very happy when my puppy finally made it home! My only concern was the late evening/early morning arrival. I would definitely recommend this company when looking for a forever puppy!
Nutmeg
Goldendoodle, Mini Puppy
Nutmeg was delivered as promised. He is so fricken cute. Cant stop cuddling and kissing him. I thought he was coming with some toys but guess the breeder didnt want to include. Hes been sleeping a lo but guess thats normal for a puppy. Thank you Melinda
Case
Goldendoodle, Mini Puppy
When I picked my puppy up from the breeder in a parking lot at a coffee shop it was definitely not the puppy that was advertised. Not even close , as advertised he was 7 months old, this puppy was barely 4 months old according to my vet. He is just now losing his baby teeth and he was skin and bones, very mal nurished. I felt sorry for the little fellow so I literally rescued him at the cost of $2,000.00. I hate having to give this poor rating but I would hate more by not telling the truth.
Customer photo of Goldendoodle, Mini puppy from Colleen P.
Kyler
Goldendoodle, Mini Puppy
This experience was wonderful! Our little puppy arrived safe and sound. Thank you, Express Puppies! He's providing us more joy and love than we had imagined. Thank you, Pawrade!
Simone
Goldendoodle, Mini Puppy
Everything was great except I could never open any of the messages sent to me through the site. And no matter how many times I reported it, they never fixed it. I got my puppy and she is perfect!
Customer photo of Goldendoodle, Mini puppy from Leena A.
Niklaus
Goldendoodle, Mini Puppy
Excellent delivery! Very courteous and professional. They delivered a good smelling sweet puppy! 🧸 We named him Teddy!
Gretchen
Goldendoodle, Mini Puppy
Everything went great. Got up early, but it was all worth it. Puppy is wonderful. Only concern I have is I can’t get her to eat.
Amina
Goldendoodle, Mini Puppy
My early conversations with Donna were fantastic—she was kind, engaged, and knowledgeable. Unfortunately, our puppy arrived with a strong odor and a cough that persists. When I called on October 14th before the vet visit, I couldn’t reach Donna, and the representative I spoke with seemed dismissive. I was told the Travel Manager would contact me, but I haven’t heard back. I understand travel conditions can be messy, but the smell suggested the issue began before transport. For a $3,000 puppy, the experience fell short of expectations—especially since our other Mini Goldendoodle arrived in a much better condition. I share this feedback as a fellow business owner who values customer experience and continuous improvement. My intent is not to complain, but to help strengthen trust and satisfaction for future Pawrade customers.
Bolt
Goldendoodle, Mini Puppy
The puppy came to us weak and distressed and could barely walk. It was questionable as to what kind of conditions the pet transport service maintained. And still, the puppy will barely eat. I pray his situation improves. He definitely is not exhibiting normal puppy behavior and it is disappointing.
Customer photo of Goldendoodle, Mini puppy from Anastasia S.
Autumn
Goldendoodle, Mini Puppy
We now have the cutest little girl to complete our family. She was delivered within 24 hours of departure with food and her health records. The staff was so helpful through each step of the process.
Stanley
Goldendoodle, Mini Puppy
Transaction in regards to money was very simple. Stanley was delivered in excellent spirits. Only part that could be better is more communication in regards to how Stanley was doing at breeder, along with updated pictures, before delivery.
Samson
Goldendoodle, Mini Puppy
Process was very easy and pleasant. Samson, is such a good puppy. He traveled well and he is getting acclimated to his new home. Thank you to everyone at Pawrade that I spoke with, everyone was very efficient and friendly, and it was a very smooth and transparent experience. Thank you Pawrade!!
Customer photo of Goldendoodle, Mini puppy from Cecil R.
Jupiter
Goldendoodle, Mini Puppy
The transfer of custody was worth the time it took to drive. Jupiter is now called Toby and enjoying his forever home.
Rio
Goldendoodle, Mini Puppy
Not enough clear communication on Rio’s age, size and situation. We love her and are very happy to have her anyway.
Cassie
Goldendoodle, Mini Puppy
Communication with Pawrade employees and the breader was fantastic. Everyone was very accommodating to my situation. Thank you so much for this wonderful experience!
Nora
Goldendoodle, Mini Puppy
Excellent service. The only area for improvement would be to give me the address, or approximate, location of the breeder. It caused me a couple hours of delay since I was not sure where I was going outside of the general area. Our new puppy is great and is adjust well to her new home.
Genevieve
Goldendoodle, Mini Puppy
Very thrilled to have our new puppy!!! Pawrade guided us through every step and the communication was exceptional! The drivers delivered our puppy right to our home and it was easy to see that she had been well cared for! I highly recommend Pawrade!
Nora
Goldendoodle, Mini Puppy
Excellent service. The only area for improvement would be to give me the address, or approximate, location of the breeder. It caused me a couple hours of delay since I was not sure where I was going outside of the general area. Our new puppy is great and is adjust well to her new home.
Gracie
Goldendoodle, Mini Puppy
I can’t say enough good things about Pawarade and their staff!! Our furever friend is perfect and every question during the process was answered efficiently and thoroughly!! Thank you so much for helping to bring us our Gracie girl!!
Brenda
Goldendoodle, Mini Puppy
Picked. puppy yesterday. She was clean and happy. Breeder was very friendly. 10/10
Lawrence
Goldendoodle, Mini Puppy
Very professional service. Good communication on delivery of our new puppy. Thank you.
Ava
Goldendoodle, Mini Puppy
Ava is beautiful. She arrived in a timely manner. She did arrive with an eye infection. We saw the beet at 8am the morning She arrived. She is settling in.
Customer photo of Goldendoodle, Mini puppy from Cathy R.
Jeb
Goldendoodle, Mini Puppy
The whole process from picking out the puppy we wanted to having him delivered was easy. All the people who were involved I. The process were very helpful, knowledgeable and nice.
Sunny
Goldendoodle, Mini Puppy
Hi, frankly I'm overall disappointed in my transaction with pawrade over all. My puppy is amazing and I love him already. However, his medical records still haven't been uploaded. I don't have any idea what vaccines he's had for me to give his new vet at our appointment. I was supposed to be told when he had his pre travel wellness check, I wasn't. When I asked through pawrade, I was met with messages that the breeder hasn't updated the information yet but when they do, I'll be notified. I have my pup now and I'm required to go to the vet per the agreement I've made with Pawrade, yet I have nothing to show them. I specially asked about his weight, question was never answered. As far as the travel goes, I was initially told he'd be delivered to me in the afternoon on Thursday (yesterday). It took me messaging the delivery company at 4pm asking for an update for them to tell me he'd be delivered around 8:30pm. More comments, this box won't allow more typing. Overall displeased.
Agatha
Goldendoodle, Mini Puppy
Many wonderful moments with Pawrade. Most of the staff we communicated were very nice, friendly and helpful! Our puppy is wonderful and arrived in very good shape! However, there were a few things parade could have done to cut down on the extra/perhaps unnecessary anxiety that we experienced. Overall, the most important things were done very well and so far, it's been a great experience.
Art
Goldendoodle, Mini Puppy
Great service, always in contact with you, delivered the puppy and all the paperwork. Legit and loved working with them!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.