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Reviews: Customers Love Us!

Read 511 verified reviews from real families who found their puppy through Pawrade.


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Showing page 3 of 18 of 511 customer reviews

Customer photo of Goldendoodle, Mini puppy from Jennifer D.
Aida
Goldendoodle, Mini Puppy
We were very pleased from start to finish. Everyone had such patience and answered all of our questions, no matter how many we had. thank you very much for helping us.
Anya
Goldendoodle, Mini Puppy
Overall things went well and we are satisfied. After the Pet Pay portion is completed there seems to be a lack of communication. especially there is travel for pickup involved. Once you have paid thousands there should be more timely responses to customer questions. For those like us these are lifelong commitments to a being totally reliant on us for their lively hood. With the world wide web being that is today trust is not always guaranteed. We thank you for your help! Ron
Newton
Goldendoodle, Mini Puppy
Top notch! Great communication and amazing customer service, everyone was so friendly! Thank you so much!!
Feyre
Goldendoodle, Mini Puppy
I have named her Chantilly Lace and call her Lacey. She arrived at midnight and is just precious.
Jinny
Goldendoodle, Mini Puppy
We are in love with our sweet puppy. She is very smart and cuddly! She arrived very hungry and had a bit of kennel cough. We had her to the vet within the 72 window required by Pawrade and that has cleared with proper meds.
Naomi
Goldendoodle, Mini Puppy
I am quite pleased with Pawrade. There are two things I would say could be improved & that is why I gave 4 stars instead of 5. The overall information about the processes could expand more. I wasn't quite sure about how the purchase and delivery of the dog actually went. Know that Pawrade didn't handle the delivery but it was confusing. No information came from the breeder about how much & how often to feed the puppy. That is why I would like to talk to the breeder. Know that's why the breeders use you - to keep the buyers away. I didn't ask Pawrade since I thought the breeder would send some instructions about feeding and anything else relevant which they did not. Thank you.
Customer photo of Goldendoodle, Mini puppy from Joanne B.
Clinton
Goldendoodle, Mini Puppy
From beginning to end, this experience was amazing. Being a first-time dog owner, everything I needed to know was provided and all my questions were answered in a timely manner. This experience was seamless and worry free and I would not hesitate to recommend your services to anyone. Thank you so very much. I am so happy that I have my new little shadow buddy home with me!
Otis
Goldendoodle, Mini Puppy
Great experience from start to finish. After the purchase - the communication was a bit confusing at times but it came together nicely.
Marlow
Goldendoodle, Mini Puppy
Process was outstanding until payment was made, at which point communication was scarce and forced by customer. Site listed puppy as microchipped, and none could be found during vet visit. Second puppy purchase in past 3 months and first experience was significantly better.
Nick
Goldendoodle, Mini Puppy
i worried through the entire process, but was SO pleased with the results. The Pawrade people were THERE whenever i had any requests or questions. even on sunday! (dont hold them to this, but they were in my case). I think the system works because everyone has their job, and the result is YOU are happy, and the PUPS too!
Norris
Goldendoodle, Mini Puppy
i worried through the entire process, but was SO pleased with the results. The Pawrade people were THERE whenever i had any requests or questions. even on sunday! (dont hold them to this, but they were in my case). I think the system works because everyone has their job, and the result is YOU are happy, and the PUPS too!
Customer photo of Goldendoodle, Mini puppy from James P.
Emily
Goldendoodle, Mini Puppy
Our puppy arrived on Sunday evening and we were informed every step of her journey. From the beginning, Pawrade has been an awesome organization to work with. We were confident that our new puppy would come from a reputable breeder which kept us worry free from the beginning of the process. Wags on Wheels delivered a healthy, happy puppy who melted into our arms as soon as she was handed to us. Those who had transported her were kind and demonstrated compassion during the special delivery. We are very grateful to have the new and wonderful addition to our household. Thank you.
Echo
Goldendoodle, Mini Puppy
Love my new goldendoodle. Just the communication needs to improve.
Courtney
Goldendoodle, Mini Puppy
See review on Cotton. I highly recommend Pawrade as a source for a new puppy. Both Cotton and Courtney are amazing little love bugs and I am thrilled with them. The whole process was professional and efficient.
Customer photo of Goldendoodle, Mini puppy from Meredith A.
Cotton
Goldendoodle, Mini Puppy
I highly recommend Pawrade as a source for a new puppy. They are a very professional organization and thorough in vetting the breeders they work with to make sure they are reputable and experienced. They do not ever buy from puppy mills. They provide health guarantees and a very professional purchase contract to protect both buyer and seller. They also provide proof that the puppy you purchase has had a wellness exam and initial set of vaccinations. The puppies I purchased are very healthy, active, and both have adorable personalities. I am thrilled with both of them. They were transported to me from Oklahoma to California by experienced drivers who did an incredible job taking care of the puppies during the 2 1/2 day journey and the puppies arrived safely, happy and full of energy. Again, I would highly recommend Pawrade.
Jett
Goldendoodle, Mini Puppy
Had a great experience. Pawrade made everything simple and easy.
Customer photo of Goldendoodle, Mini puppy from Heidi L.
Molly
Goldendoodle, Mini Puppy
We decided that it was time to welcome a puppy into our home and were looking for mini goldendoodles. We decided to get two when we saw adorable sisters were available. Since Pawrade had so many choices, I was a little skeptical that it was a hoax. BUT Pawrade was actually fantastic. We got the exact puppies we chose and were able to Zoom with the breeder and our puppies before they were delivered to us by the transport team. Magnolia “Maggie” May (previously “Molly”) and Penelope “Penny” Lane are beautiful, happy, healthy little additions to our family and we are loving learning their sweet, funny, cuddly, mischievous personalities. It took them 2 weeks to get to us once we paid for them which felt like a long time, but the representatives at Pawrade communicated with us each step of the way! Thank you for our beautiful puppies!
Jayla
Goldendoodle, Mini Puppy
To begin with Pawrade doesn't deserve one single Star. Customer Service is terrible. I spent three days and more than 10 hours on the phone to deal with this transaction. Regarding the item "Adoption and Petpay fees". On the first day I was told $70.00; on the second this charge was down to $58.00 and ........ at the end the Pet fee I was charged was $116.40 !!!!!!. Dishonest way to do businesses! I will never recommend Parade to anybody. When I complained about the Petpay fee overcharge and I was thinking of cancelling the adoption, I was told that I could do that but I would lose my entire deposit already paid. It sounds like blackmail.
Customer photo of Goldendoodle, Mini puppy from Jannette H.
Esme
Goldendoodle, Mini Puppy
Our experience with PAWRADE was very good. We had great communication and they made the process seamless!
Customer photo of Goldendoodle, Mini puppy from Pawanjit D.
Jace
Goldendoodle, Mini Puppy
The entire purchase and drop off of the puppy was done very well
Glinda
Goldendoodle, Mini Puppy
The website is nice. The logistics flow - paperwork, etc. seems to be efficient. Our new puppy is in good health and is really a delight. That being said I have some reservations about using this company. They are 100% lacking in transparency regarding the breeder. I had to show my drivers license to get a puppy and I have no idea who the breeder is. NONE. I've been around breeders for decades and I know what is expected and Pawrade provided none of it. I couldn't even pick up the puppy AT the breeder, we had to meet in a random parking lot! #SayNoToMills????? They did nothing to make me feel like I wasn't buying from a mill. #FullTransparency Pawrade!!!!!
Customer photo of Goldendoodle, Mini puppy from Ellen P.
Christian
Goldendoodle, Mini Puppy
Most wonderful customer service. Thank you so much for making me get my puppy experience so satisfying. My puppy arrived in wonderful condition
Todd
Goldendoodle, Mini Puppy
The delivery of our dog was good and they kept us posted regarding the trip.
Bailey
Goldendoodle, Mini Puppy
Our sweet little puppy’s delivery date was delayed. This is the third puppy we have purchased from Pawrade. As disappointed as we were for the delay, we took comfort because our puppy was diagnosed with Giardia and wanted her to be treated and healthy before she traveled. We were informed she was cleared for travel and she arrived within 3-4 days. It was understandably a very early morning delivery, no one cared because we were so excited. Unfortunately, she arrived with poop stuck on her and with an over abundance of fragrance, probably to conceal it. I took our little puppy to the vet the next day. I asked for a stool sample to confirm she no longer had Giardia. To my disappointment, she was confirmed to not only have Giardia but also coccidia. Both are very contagious. Now, all of my dogs have to be treated due to exposure. I am super upset. As I read through the paperwork that shipped with her, I was surprised to not see any documents of the puppies treatment before shipping.
William
Goldendoodle, Mini Puppy
Puppy arrived as promised ... and is adorable. Thank you
Josie
Goldendoodle, Mini Puppy
It was such an easy process. They kept me informed with everything from the time I showed interest to the moment she arrived at my door. We are so in love! She is perfect!!
Asteria
Goldendoodle, Mini Puppy
Everything was wonderful from the first phone call till the day we pickup asteria.so happy I went will ur company.will do it again.
Ollie
Goldendoodle, Mini Puppy
WOW!! WHAT CAN I SAY..WHAT A WONDERFUL EXPERIENCE. WERE EMPTY NESTERS AND HAS BEEN OVER 7-8 YEARS SINCE THE PASSING OF OUR GOLDEN RETRIEVER, WE WERE READY. OLLIE IS A WONDERFUL ADDITION TO OUR HOME. OUR HOUSE NOW LOOKS VERY LIVED IN. Lol. THANK YOU AGAIN ONE AND ALL.I WOULD DEFINITELY RECOMMEND THIS WAY TO GO IF YOUR LOOKING FOR A FURRY FRIEND.
Frankie
Goldendoodle, Mini Puppy
The process was par excellent from finding Teddy to bringing him home with all parties involved. Thank You All soooo much!!!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.