Bonnie
Almost everyone was helpful except the man who tild me that I had to start the whole process again because I put a hold on the puppy because I had some further questions
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Schnoodle Reviews: Customers Love Us!
Discover what real customers have to say about Pawrade!
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Sami
Pawrade worked with us every step up the way and made getting Sami go very smoothly.
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Francisco
Our new puppy is the perfect addition to our family! The entire process with Pawrade was fabulous! I will definitely recommend Pawrade to my family and friends who are in search of the perfect pup!
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The Pawrade Customer Experience
Our customer's testimonials will tug at your heartstrings and give you a sense of what to expect when you choose us to find your new puppy.
Oriana
Sometimes I was overwhelmed by all the various aspects of the adoption. But Holly and Kelly got us through it. And overall I was very happy that so much effort on your part made it work. Our precious little girl is doing very well. She was virtually housebroken the day she arrived which was this past Sunday. She is very loving and bright. And even more beautiful than her online photo if that is possible. She has her first vet appointment tomorrow. Some documents are confusing for us older folks. But our son helped us with those. The two young men from Wags on Wheels were outstanding. I would highly recommend Pawrade to everyone seeking a puppy.
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Pascal
Pawrade did an awesome job from the time I reserved my puppy until I got him in my arms. He is a very happy puppy!
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Nathan
We couldn't be happier with Pawrade. See my other note regarding our two puppies (Nathan and Nolan). The process was easy with the exception of Stripe. The link I received was not the one I was supposed to have. The one I received asked about banking accounts, wanted my Social Security number, etc. all questions I found invasive and not necessary. When I received the correct link, I happily supplied my passport picture, a selfie, and voilá. That mishap did cause stress for me, but fortunately was resolved quickly. Again, we are very happy with our puppies and would recommend Pawrade to anyone looking for a new fur baby.
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Nolan
We couldn't be more pleased with Pawrade. We found an adorable puppy (and his brother) while traveling in New Zealand. I received a phone call from Tara while in the National Museum of New Zealand. She walked us through the entire process all while we were flying home to Maine. Lois,as well, was very helpful. Our "boys" arrived Friday evening 6 October. Everything we were told about the puppies, travel trauma, diarrhea, etc. all happened but we knew what to do.
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Pavel
Pawrade was very thorough in making sure their puppies were going to a wonderful and caring home. We adopted two brother puppies at the same time and the experience created confidence that we were adopting two healthy puppies. We love them both!!!
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Panda
We found Pawrade to be very professional, helpful, responsive, and informative. Everything went well, and our new puppies are very happy!
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Veronica
We were very pleased with Pawrade. Communication was excellent with Pawrade as well as Wags on Wheels. Veronica, her new name is Cleo is adjusting very well.. She has the lay of the house and loves her yard. She has a wonderful disposition , engages new people and kids. We are so pleases and love her.
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Smith
I am very satisfied with the puppy but the process full of issues and I would not do it again. A big problem is they don't have security but require you to send personal Identity information via non secure ways. Before the purchase they communicate well with phone calls but after payment is received, it is via text message and links. If you need me asap then call me, I am easy to reach with a call, don't send me over 20 message links in one day, with the same message. After negotiating a way to send information, personal identity information, in a secure way, I was supposed to get a call the next day with further instructions but instead I received a outrageous message on the link that I had "ghosted them" ( we spoke the day before ) and that I had a contractual agreement. Pawrade needs to get SOME security and follow-up as agreed without threatening buyers. After receiving my puppy I ask for help, insurance email bounced back, but no answer from Pawrade.
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Ezra
This 12-week-old bundle of furry energy is just what we hoped he would be! The process was easy, lots of communication and he was delivered right to our door. He's so sweet, cute, funny and smart! He already knows a few little tricks and to go potty outside (mostly). Thank you, Pawrade!
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Vivian
Everyone I spoke with or dealt with via text or email was courteous, friendly and helpful. It was a wonderful experience. Emma Paige (formerly Vivian Rita) is an absolute gem. Thank you for all your help and support along the way.
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Lamar
The communication was exceptional throughout, as were the educational emails and text messages as put forward which advised as to best care for puppy, etc. Highly recommend!
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Kyra
I have nevwr purchased a puppy this way and did not quite know what to expect. My first call ti speak with someone was such a wonderful experience. Staff is kind and always responsive. I was able to ask questions to pawrade and get return answers from the breeder. My new little one is a joy and live. She is happy and healthy and loving her life. She has created such happiness in our home
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Brenda
I would highly recommend Pawrade when looking for a new fur baby. I appreciated the detail required to ensure that our puppy was a good fit. The staff was in constant communication during the process and readily available to answer any questions. We were instantly in love when we met our new baby. Everything went exactly as promised and we are appreciative of the efforts of the staff. Thank you again Pawrade for assisting us in completing our family of four.
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Skye
This is the second time we have used parade. We love them.
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Viktoria
We are so pleased with the new addition to our family. She is a delight and a happy and healthy girl. Thank you so much for bringing her to our home and hearts.
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Kendra
Great set up that thought things through great process hassle free definitely would recommend this service
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You've seen our reviews! Have you met our team?
We are always here for you! Always! We work very hard for you and your family to bring you companionship and happiness for a lifetime!
(888) 729-8812
Meet our TeamMason
Pawrade was a great company to get our puppy from! We were a little nervous to buy a puppy online but after reading the other reviews and completely falling in love with the pictures of Mason (we have renamed him Pickle) we decided to take the plunge! After seeing how thorough the identity checks were we pretty confident it was all going to work out and we were so appreciative of the thorough communication at all stages, including the furry freight and puppy guide we received. Pickle has settled in really well, is completely adorable and very clever, as we are seeing how quickly he learns!
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Parker
Our little pup is so sweet and loving. The breeder did a fabulous job with the beginning of training. I highly recommend Pawrade. They did a great job with the arrangements with the breeder and the transportation. Aaron and Karen did the transport and were so good with communications. My puppy arrived happy and healthy! I can't say enough about the whole process! Thank you all!! ❤️
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Olive
Great experience! I received everything that i was promised at the time I was told so. Excellent service and the puppy is very healthy and smart. Very very happy
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Milana
I have now gotten two dogs from you guys and couldn't of went any better. And we love our babies! Thank you!
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Reed
I am pleased with the process, but think that the communication could have been a little better and faster. There were a few things I was not sure about.
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Mason
Thank you to the entire team at Pawrade for help with my Mason. Everyone from start to finish was super helpful and quick to respond to questions, including checking in after Mason's arrival and 72-hour vet appointment. Mason is a little cuddle bug and we are having lots of fun getting to know each other.
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Toby
My puppy is currently slated for his second night in the hospital. I cannot get a response from Pawrade about Why they transitioned my dog to an 80+ Hour crate, ground shipping experience as the "less stressful" alternative to the air companion travel I booked and paid for. I was receiving generic emails about feeding my dog watermelon on the Fourth of July instead of the much more relevant communications on how exactly he was going to be transported . Huge dropped ball and I'm pissed that I failed to protect this puppy by trusting your team to responsibly transfer him to my home.
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Response from Pawrade.com:
Ashley, as communicated previously, we could not fly Toby because of heat restrictions at your airport. We did communicate this to you in a recorded phone call. We have been in touch with you regarding Toby's health and reibursement for your health claims. We are sorry to hear Toby spent the night at the ER because of Giardia. We will be here to support you and ensure Toby is happy & healthy.
Ashley, as communicated previously, we could not fly Toby because of heat restrictions at your airport. We did communicate this to you in a recorded phone call. We have been in touch with you regarding Toby's health and reibursement for your health claims. We are sorry to hear Toby spent the night at the ER because of Giardia. We will be here to support you and ensure Toby is happy & healthy.
Paisley
We are very pleased with Paisley and the Pawrade procurement process. She was delivered on the day and time promised. And our thanks go out to her breeder who gave us a healthy and playful pup .
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Nick
From the time I found this guy on site, the caring of the puppy was definitely their main concern. Great information, follow-thru and amazing communication. They did wonderful for both my new pup and myself. Thank you.
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Poe
Doug , was amazing the whole experience was awesome, we are just in awe with Poe , we want to thank you all for what you guys do and have done . The missing link has been found. Thank you all again
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Finn
I've been very pleased with Pawrade since my first phone call. Rene set up an appt so I could speak with the breeder about my puppy before I purchased him, and throughout the whole process everyone has been on top of things and communication has been great! My puppy is all up to date with all health needs and vaccinations. Dakota with the puppy transport was awesome. I'm very happy with my experience!
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*Reviews are syndicated weekly; We ask for reviews from real customers after they take delivery of their puppy.