Read 55 verified reviews from real families who found their Shichon puppy through Pawrade.
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Absolutely a wonderful. Great communication and our little guy was well taken care of and clean, happy and fed when he arrived home. Only downside was he arrived at our house at 2:30 in the morning! I do recommend Pawrade!
My experience was satisfactory.
Keith
We love our new puppy
Shichon Puppy
10/31/2025
Our customer's testimonials will tug at your heartstrings and give you a sense of what to expect when you choose us to find your new puppy.
Octavia
Everything was fantastic. It felt like a risk spending so much money for a puppy so far away, but the transaction went very smoothly. The communication was excellent throughout the process, and even though they were coming all the way from Missouri to Washington state, the trip only took a few days. Most importantly, our new puppy arrived healthy and happy and had clearly been well taken care of on the trip. Thank you so much to all the wonderful folks at Pawrade for making this such a great experience!
Shichon Puppy
09/01/2025
Elliott
Very professional, great job from start to end
Shichon Puppy
06/29/2025
Emma
This would have been 5 star just based on initial conversations with Cynthia- if not for her, this might not have happened. She is kind and patient and didn't push at all. Towards the end, Reagean almost made me walk away from the whole thing. She called a couple days before scheduled travel to inform me that Emma had an umbilical hernia. I didn't know anything about that condition and was alarmed and asked questions. She sent a waiver for me to sign showing I was aware of this pre existing condition, the form was very "legal" sounding like a liability issue. I called my vet to understand what this was, and they asked for the Dr's notes to be able to determine the severity. Reagan was reluctant and I didn't hear back for a day-i emailed and she called and said that she would try, but if i was concerned, i could just get another dog from the breeder as I had already paid. She does not have the skills to communicate appropriately in this business, maybe better suited to sell furniture.
Shichon Puppy
04/20/2025
From my initial contact with Pawrade till the delivery of my 2 new furry babies I was always kept updated and in the loop! The pups arrived healthy and are everything I expected. Totally recommend Pawrade
Mavis
Customer service UNAVAILABLE when puppy arrived on Saturday night. Message left from Pawrade rep Sunday unintelligible and cut off. No response Monday for message left for Emily Wood customer laison. Zero support after puppy arrived. The puppy is spectacular. EXACTLY as pictured. Excellent health according to puppy check
Shichon Puppy
01/28/2025
Joshua
Everything was excellent except the long route for our puppy’s delivery. He went from Indiana to Florida to Texas then Utah before arriving in Spokane Washington
Shichon Puppy
01/17/2025
Tigger
Very pleased with the service.
Shichon Puppy
12/28/2024
We have a wonderful puppy that we adore!! Thank you Pawrade! The process is easy and the assistance along the way is excellent!
Juniper
Everything was great. Everyone was great. Just love my little Juniper
Shichon Puppy
12/10/2024
Rileigh
We are so happy with our little one. Pawrade was very good with step by step details until the time she was dropped off!!
Shichon Puppy
09/06/2024
5 Star rating for Pawrade. My puppy was delivered in the time frame they promised. She was incredibly socialized and well adjusted. I would use Pawrade again. The technical support as well as all the emails and communciation made the process a breeze. Thank you sooo much. We love our new family member,
We are so happy and in love with our new puppy and the service provided by Pawrade, the breeder and 3rd party delivery service. Over all the communication and system was very good and helpful.
It was such an easy and pleasurable experience getting our fur baby Nanette. From the first day I saw her profile on Pawrade website, reserving her and getting her home Pawrade stayed in contact the entire time. They got back to me wherever I reached out to them with a question. Nanette's nanny Moussa kept me updated on her travel the entire time and was super friendly at the time of drop off. I would definitely recommend Pawrade to anyone looking for a fur baby.
Nancy
I was skeptical about using pawrade but I had an absolutely wonderful experience which also went fairly quickly after reserving our fur baby to the time we welcomed her home.
Shichon Puppy
02/21/2024
Professional from head to toe.
I love him so!! I think he may be spoiled already!! Thank you so much! With all of the scams out there, this definitely worked for me!
We are always here for you! Always! We work very hard for you and your family to bring you companionship and happiness for a lifetime!
Very pleased with my furry friend.! The communication was great and very informative. My deliver was great as well. I was kept updated on the arrival of my puppy. She can happy well alert a little timid at first but now it's been like 2 hours and she is playing. Thank you to everyone who helped me through this process. Thanks Dan
Navi
The process starts off great everyone is communicating then after we paid it seemed like we were on our own waiting for the pickup date. We weren't contacted hardly at all until the day before our pickup date and that message was simply a name and number for the breeder. We didn't know when the pup was going to the veterinarian, if it passed the exam etc..., and we were trying to make arrangements for travel. It would be very helpful if the customer was kept informed about the goings on during the process. I understand sometimes things happen and changes need to be made but being left in the dark doesn't work well for the customer. We really felt like we were on an island waiting for the pup with minimal information. Communication needs to improve greatly for this process to work for all party's involved.
Shichon Puppy
01/17/2024
I was impressed with Pawrade's communication and attention to detail throughout the process of purchasing my puppy. I was hesitant at first, but I've grown comfortable with them and the service they provide. I would recommend Pawrade to my friends and family. Thank you from me and my puppy!
Gruff arrived to our home on Thursday. The home delivery was perfect. He arrived safe, happy, and clean. When he arrived he had tons of kisses to share with us. Gruff has settled in and has adapted to his new home and his puppy schedule. Great applauds to the Breeder of Gruff. It is very obvious Gruff was loved. Crate training and potty training was started which made it very helpful. We took him to the vet and he received a clean health report. Gruff now called Jasper is like he always lived here with us. We cannot imagine life without him. Thank you Pawrade!
Love our new little guy. Thank you for the incredible service
Stella
Our experience with Pawrade has been nothing but positive since I started this journey. They were always there to answer my questions and keep me up to date. I love all the information that I have on stella. That is such a bonus. She is absolutely a sweetheart. She settled right in. We couldn't be happier. She is already spoiled rotten. Thank you for Everything. Carol Anderson
Shichon Puppy
11/19/2023
We have changed our babies name to Rosie. We are so happy with her and glad she is living with. This company is definitely a a great company. The people are so friendly and professional. The girl who delivered her to our door was right on time. She delivers 8-900 dogs a year. Rosie is a great dog from a very great breeder. These people are to be trusted 100percent
We love our new puppy. She's perfect....smart, very social and as cute as a button. We had a good experience with Pawrade. A few of the representatives were very helpful (Hannah and Kelley, especially) when I had questions before and after getting our puppy. The only issues that my husband and I had was the length of time it took to receive a return call from our Pawrade conscierge and the resistance we got when we wanted to speak directly with the breeder after we purchased her. We had specific questions about THIS puppy and I never was able to speak directly with the breeder to receive the answers. It was as if Pawrade felt that we would undermine them or that there was something they were trying to hide. It made us have doubts about the purchase. In the end, however, we couldn't be happier with our little Lucie. The written instructions which we received from Pawrade were helpful.
Good process. Would have been more helpful to talk to the owner/breeder personally about the pup.
Sullivan
This was the first time we've used Pawrade and couldn't be happier! They were constantly in contact, very responsive. Walked us through every step. And delivery of our new fur baby went without a hitch. Everyone involved was a pleasure to deal with. Will definitely recommend!
Shichon Puppy
03/19/2023
Tadeo
Parade is Phenomenal extremely patient group of professionals! They walked me through this process and understood my fears and anxiety! I not only bragged on my pup but on the Team I worked with! If there is ever another opportunity to purchase another puppy I will return to Pawrade❤️🙏Miriam Pacheco (CT) P.S. Big Shout Out to Sweet briar Awesome Job!!!!!
Shichon Puppy
02/06/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
