Pawrade Reviews: 19,144 verified customer reviews from real families

“Puppy arrived on time, appears healthy. Transporters were polite and answered all of the questions I had. Pleased with the way everything was handled.”

“Very smooth, seamless transactions with Pawrade! We are so happy with our new puppy!”

“Amazing quick friendly process!”

“I am very impressed with that process of purchasing a puppy through Pawrade. everyone I spoke with during the process was so helpful and friendly. I am also very impressed with the delivery people, even though they arrive in the middle of the night. It was an awesome experience. I don’t envy them with all the traveling they do and being on the road 24 hours a day. They are excellent to work with”

“My review is mixed. Most of the people I worked with at Pawrade were great. There was some back and forth though around getting any information on the pick up of the puppy. It seemed like a bit of a crazy process with a 2-4 day window. It makes it very difficult to plan for and I think it would make it a little bit easier if we at least could be told when the puppy is picked up from the breeder. Also, the puppy was delayed in coming to us because it had giardia and then was apparently cleared a few days later. When the puppy got to us, we immediately took it to the vet and they said she had giardia still and this was only a couple days later. I don't know if the right course of treatment was originally given for the giardia. At the end, the puppy did come and we are taking care of the giardia situation currently.”

“Our puppy is perfect! The whole process was easy ☺️”

“I am so very appreciative of the whole process. Everyone was especially in tune with the process and answered my hundreds of questions. I feel like I won the lottery. My puppy smart and has a great personality. I have laughed more in the last few days than in the last 5 years. Thank you for your fantastic service.”

“Pawrade was amazing to work with from beginning to end! Thank you so much for everything.”

“When I first ventured into looking for a puppy, I was a little overwhelmed until I came across Pawrade. I didn’t think I would proceed with an online service, but I am extremely thankful I did. I spent several weeks looking at various breeds and trying to get a vibe for what the service was. Once we decided on a puppy, everything went really smooth! The communication was wonderful, I received updated photos of our puppy before she left the breeder, and we elected to have her ground transported from Arkansas to Nevada. The transportation service was top-notch and when we got our puppy, she was well taken care of and I have no concerns at all. We did receive her in the middle of the night, so it was a long night for us, but we are so grateful to have our little girl. She got a clean bill of health from the vet and the paperwork that came with her was clear. If anyone is on the fence about using the service, please know that our experience was wonderful, and I highly recommended!”

“Everything went well as per the purchase of our new puppy. I received a lot of information and it was all very helpful. All the transactions went well too. Only two things stand out as perhaps possible issues. One was that we were not informed that every time a financial transaction took place, we would incur a $70.00 fee. We had garnered $50 off the purchase price and saved another $200.00 from a special Pawrade was running. But, all of that was absorbed by being charged $70 per transaction as there were three. One for the downpayment, one for the transportation, and one for the final payment. Had we known about the service fee for every transaction, we might have paid in full. The second item was the health evaluation. The dog was supposed to have been fully evaluated before being sent. When I took her to the vet within 72 hours as per the Health Guarantee, her stool sample came back positive for the parasite, Giardia. I would think this should have shown up on the initial evaluation”

“Our family has just received out new puppy, and we couldn't be more satisfied with how Pawrade handled everything. From the very beginning, their team was incredibly helpful and knowledgeable, guiding us through the entire process with care and professionalism. The communication was excellent, and we felt supported every step of the way. I highly recommend Pawrade to anyone looking to add a furry friend to their home!”

“I love my puppy. They were very professional.”

“Ella Rae is perfect. She is beautiful, smart, sweet. Everything I could ever want in a fur baby and pawrade gave great instructions and made sure she had almost all her shots (waiting until she is 16 weeks before next one is due) micro chipped and good information on her parent dogs. Thanks RB”

“Fergus is GREAT !! He is acclimating just fine.. Such a joy !!!”

“We were so happy with everything Pawrade provided us.”

“We are in love with Elliott! Thank you for any easy transition!”

“We have been pleasantly surprised by the cutest pup. She is quite exceptional Has had her first vet visit today since delivery. Thanks”

“Staff did a great job keeping us up to date and delivering us a beautiful addition to our family”

“We couldn’t be happier with our new puppy!”

“Speed of information exchange from owners could use some work. It was said that she was kennel trained, but does not seem so. She cries, barks, and howls, in the dog pen for very long period of time.”

“We were very happy with pawrade they made everything safe with our 5 lb cavapoo the measures they take to ensure you and no one else gets your bundle of joy the whole process was amazing thank-you pawrade paula V”

“The Pawrade experience was very good. I must admit, my family and I were skeptical about obtaining a puppy in this manner because we have always worked with a breeder. However, you may not always get what you want from a breeder. In this manner, we received exactly what we wanted. The puppy is doing just great and he is everything that we wanted. I know that it is very difficult to schedule pick ups and deliveries but that is about the only issue that we really think can improve. On the scheduled day of pick up I wasn't informed until very late and after I inquired about the pick up time. Delivery was 3:00 a.m. which was also a bit inconvenient. However, as I stated, we understand that this is difficult to manage. Our male yellow labrador retriever puppy, Trigger, is very comfortable as another member of our family. We treat our pets very much like royalty so he will have a long and outstanding life with us. Great success with Pawrade!!!”

“Shannon and Donna were so wonderful and communicative from start to finish and I knew exactly what to expect and what I needed to do before and after my very healthy and happy Farley arrived home to us completing our family! I highly recommend Pawrade! Thank you so much!”

“We love our new fur baby. Everyone was very helpful and easy to work with. Everyone I talked to and work with was very helpful. We were able to pick up our puppy at the breeder's; it was very nice to meet him.”