“Pawrade is, without a doubt, the most professional, caring, organized, and above all compassionate breeder’s website if you are searching for your perfect puppy anywhere in the US!! Communications were exceptional. Any questions I had, big or small, were answered quickly and without any confusion. My Benny was transported from Indiana to Pennsylvania. Needless to say, the travel was seamless. The driver was completely communicative the entire trip, as to the time on Benny’s arrival, a debate was expected of me at the time of arrival. Everything, from start to finish ish, was exceptional. Bravo Pawrade… Bravo. I give you 10 stars!! Thank you for my amazing Benny!!♥️”
Pawrade Reviews: 19,144 verified customer reviews from real families
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
“This was a great experience. They kept me up to date on everything.”
“These guy's have horrible communication. They bearly reach out to you besides the first day they get your money than after that you just get left wondering what's going on but I did actually get the dog so atleast it wasn't a scam. The description of the dog was not fully truthful the dog doesn't seem super comfortable around people but he is warming up very slowly and he is super skinny that our vet said he looked malnourished. I can definitely say I would NEVER recommend pawrade to anyone”
“We had a great experience. From finding our adorable puppy. The delivery was even nice. The Two young men were great. The whole experience was great. Just the potty training to do now 😅 Beth”
“Definitely an experience we would highly recommend. All pawrade associates we met through this process were friendly, professional and responsive. And our puppy was everything we expected. Thank you !”
“pawrade did a fabulous job during the entire process. i got to speak to the breeder and discuss any concerns ai had. delivery was fast and communication was great throughout.”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“You guys scammed me and took my money for a Pomeranian pup that has issues and not bred in good faith!”
“You made it so easy for me. Everyone was so nice and helpful.”
“Great experience! Thank you!”
“Our family gained another piece to our hearts and family. Pawrade was great helping us pick our newest puppy, he a Siberian husky we named him Jax's. And he's such a great match, for us. Hi highly recommend Pawrade to anyone who is looking for a new addition to their family. Thank you Pawrade”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Karen & Aaron as well as Amber and Donna were all great and so helpful! We would recommend you guys highly ! B to anyone and everyone looking for a puppy!”
“I was really scared of scams. The whole process before I purchased was transparent, helpful and informative. The experience and process after I spent thousands of dollars on 2 puppies before pick up was frustrating. There was some confusion after I purchased the puppy as to when/where I would meet the breeder, the breeder was given a date that I hadn't committed to, and then said if I came later I would have to pay boarding fees. The entire 5 days I'd been waiting to hear from Pawrade when the breeder could meet me. I was driving 16 hrs one way to pick him up so planning was critical! Ultimately, I'd use Pawrade again and would recommend, as it's a safe way to find a great furbaby!”
“I was really scared of scams. The whole process before I purchased was transparent, helpful and informative. The experience and process after I spent thousands of dollars on 2 puppies before pick up was frustrating. There was some confusion after I purchased the puppy as to when/where I would meet the breeder, the breeder was given a date that I hadn't committed to, and then said if I came later I would have to pay boarding fees. The entire 5 days I'd been waiting to hear from Pawrade when the breeder could meet me. I was driving 16 hrs one way to pick her up so planning was critical! Also Alexa has a breathing issue which was not told to me until the morning before pick up, after I'd already started my road trip to get her. It would be helpful if these notifications (especially health related) could be given to the buyer 1-2 days sooner so an informed decision can be made. Ultimately, I'd use Pawrade again and would recommend, as it's a safe way to find a great furbaby!”
“We love our new puppy! We were communicated with the entire journey and got a beautiful amazing puppy. The only criticism is that we talked to several different people on the platform and it would have been nice to speak to one person in general. That is the only criticism!”
“From my first call, to the delivery of my dream Sheltie. Pawrade is professional, kind and efficient. I would highly recommend them for the person looking for their forever companion. ‘Spot’ is mine, a sable sheltie with a cute brown spot on his head. You’re in good hands.”
“Exceptionally good service and very thorough in a great way!”
“Was so blessed to receive my wonderful new puppy!! Everything was perfect from purchase to very delivery.”
“From start to finish, this company was very easy to work with. They maintain constant communication during the process and while our puppy was being transported. The individuals that they use, Pet Travel, were also very warm and informative, and kept us up-to-date during the transportation from Missouri to Maine. A little girl puppy is perfect. She was clean, healthy, ate right away and is already super special to us thank you”
“What a remarkable experience. I can not say enough about your company. I was able to track the whole delivery route. I loved the little anecdotes that Karen and Aaron sent. They delivered my puppy right on time. She was all clean and smelling sweet. They had some of her food and all her paperwork. Thank you for taking such wonderful care of my beautiful little girl.”
“My whole transaction from start to finish was incredibly easy. I picked Paisley aka Bonnie from the site and they did all the rest. She is the best girlfriend I have ever had. Doing good on potty training and so am I lol. I wouldn't trade her for the whole world 🌎. Thank you again for filling my heart 💜❤️ with so much joy.”
“Lola, previously Opal is the perfect puppy. She is just darling and her personality is exactly what I'm looking for in a Pomeranian. She's bold, loving, sensitive, just wise for her age! Thanks for making this happen.”
“Our new tiny fur baby is called MiMi she a fast little one trying to play with her big sister we are working hard to acclimated we are in love with MiMi thanks again”
“Everything was great. I was kept in the loop the whole time.”
“We couldn’t be more happy with our sweet Maltipoo, Buddy! The process was a bit different than I had ever experienced adopting a new puppy, but everyone we corresponded with through the process were very helpful. We received great information to help us prepare ahead of time before bringing Buddy home with us, too.”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.


