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Pawrade Reviews: 19,144 verified customer reviews from real families

Happier pups. Brighter tomorrows. ♡

Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.

Trustpilot Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
PawradeVerified reviews Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
A+Grade
Satisfactory score
96.6%
4.7 / 5· 19,144 verified
515,937 · 83.2%
41,945 · 10.2%
3604 · 3.2%
2237 · 1.2%
1421 · 2.2%
Independently rated Excellent on Trustpilot →
Page 126 of 337 · newest first
Verified · Jun 29, 2024

“Everyone I had contact with was professional and helpful. We now have the sweetest little addition to our family!”

Kristine N. · Garden Valley, CA
Verified · Jun 28, 2024

“From the very first contact, Pawrade provided great support! They arranged a zoom meet n greet with my puppy and her breeder. No one rushed that meeting and I got answers to all my questions and felt very comfortable adopting my puppy. She arrived 1 week later right on time - nothing unexpected; no detail left unattended to. Sami is a beuatiful, healthy golden doodle with a lovely personality - everything her breeder said she would be. We are in love her! I highly recomend Pawrade to anyone thinking about abopting a furbaby!”

Heidi S. · Pittsburgh, PA
Verified · Jun 28, 2024

“Every one were so helpful and caring, Going through the process of getting Lulu to me! She was delivered to me by two wonderful people who took care of her during her long ride! I thank you all from the bottom of my heart , Lulu is a sweetheart, playful and loving!”

Ruth W. · Ocean View, NJ
Verified · Jun 28, 2024

“We were skeptical about using an online path toward getting our dog, but Pawrade was trustworthy immediately. The whole process was smooth, clear, and well-organized. Most importantly, we got the puppy of our dreams! Thank you!”

Daisy K. · Long Beach, CA
Verified · Jun 28, 2024

“Easy process; breeder was great and pawrade did everything possible to make sure all questions were answered. Would recommend to anyone looking to add a little someone special to your family!”

Kristen K. · Highland, IL
Verified · Jun 28, 2024

“This puppy has been a great addition to our family, Thank you to Pawrade! This is our second pup through them. Were so happy with our dogs”

Sammi D. · Irvine, CA
More reviews below · skip ahead But first — a puppy with a health care system? Ours have one. ♡ Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.

Independent, third-party reviews. We can reply; we can’t edit or remove.

4.7 Excellent TrustScore 4.7 out of 5 · based on 7,500+ independent reviews Independent platform Can’t be edited or removed Our team replies See all 7,500+ on Trustpilot →
Verified · Jun 28, 2024

“I could not be happier with the process of finding our new, little buddy "Biggie Smalls". He is a mini Dachshund and the coolest doggo on the block. From putting in an interest request to get more info about our mini, until Biggie was safely in our arms, Pawrade did an outstanding job. 10s across the board! I have already sent the link to this site to 3 of my friends.”

Traci M. · Paso Robles, CA
Verified · Jun 28, 2024

“If you have to choose air or ground, choose ground transportation for your new baby. Go with ground it's safer and the two gentlemans who drive the ground transport, love there job and would take of your new baby. They're awesome.”

Winston C. · El Paso, TX
Verified · Jun 27, 2024

“Absolutely amazing experience! From before purchasing our puppy and answering soo many questions to purchase and delivery! Such an incredible company and amazing service. We are so delighted to have our new “furr-ever” friend, as they put it, in our home! We even got to zoom with him before he came! So grateful for the whole process! Thank you pawrade for bringing this sweet puppy into our lives!”

Rachel C. · Martinsville, NJ
Verified · Jun 26, 2024

“Excellent communication throughout the process. My puppy was delivered exactly when I was told. She was clean, and happy! I’m totally satisfied and would recommend Pawrade to everyone”

Maureen C. · Paramus, NJ
Verified · Jun 26, 2024

“First off, my puppy is well behaved, calm & beautiful..... What an angel! The whole process went very smoothly.. I would HIGHLY recommend!!!”

Darlene C. · Sarasota, NY
Verified · Jun 26, 2024

“It was a pleasure purchasing our puppy through Pawrade. Excellent communication from start to finish. Very professional and helpful. Highly recommended.”

Alicia G. · Fort Lauderdale, FL
More reviews below · skip ahead More below — but families keep raving about the same things. ♡ Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly

Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.

Customer Videos
Prefer to watch? Families filmed the whole thing.

Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.

Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most

“Communication” — because it’s never just you and a breeder.

You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.

Never alone, not for a minute. ♡
Talk to a specialist(888) 729-8812A real person · Daily 9AM – 11PM EST
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center

You, the breeder and your Concierge in one thread — every message logged.

Recorded & retained
Video call

Meet the breeder and the puppy live. Calls are recorded and kept on file.

Recorded & retained
Phone call

A real person, daily 9AM–11PM EST. Calls are recorded and retained.

Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
More reviews below · skip ahead Proactive care for newborn puppies. Now you know. Skip to reviews ↓
Puppy first, before the review

A strict health protocol is why “arrived healthy” shows up so often.

Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.

Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only

Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.

Licensed-vet exam, 3–5 days before travel

A full physical of the actual puppy — not the parents’ paperwork.

Fecal test, vaccines, deworming

Recorded on the Veterinary Health Report and reviewed by our Health First team.

A finding pauses the trip

A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.

Findings shared with you

Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.

Health Guarantee, independently administered

3 years included, extendable to 10 — run by PetPay, not the breeder.

“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed

We prepare the family, not just the puppy.

A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.

The Puppy Guide

Supplies, first 72 hours, potty and crate basics — sent before arrival.

72-hour vet visit

We ask every family to see their own vet within three days, and explain why.

A concierge who teaches

Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.

Where not to go yet

Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.

A healthy start for a happy tomorrow. ♡

“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”

William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · Jun 26, 2024

“Great experience from start to finish! Excellent communication at every level. We purchased our puppy on Monday the 17th, and he arrived early afternoon the 26th. The transport team was fantastic, sending updates every morning, afternoon and night. They were right on time. The breeder sent a cute little care package, with some food, a baby blanket and a toy. Would not hesitate to recommend Pawrade! In fact, we have another pup coming next week!”

Kim-Marie D. · Old Orchard Beach, ME
Verified · Jun 26, 2024

“Pawrade is thorough! Though it took a little time to get my fur baby, he was delivered happy and healthy. Thanks to the transportation company as well. That team is amazing!”

Bridget D. · Pikesville, MD
Verified · Jun 26, 2024

“You guys were awesome from start to finish! I will definitely recommend pawrade and the transport company. Thank you so much! Stephanie Goff”

Stephanie G. · Lusby, MD
Verified · Jun 25, 2024

“Pawrade was great to work with every step of the way. Very conscientious and cared about Dori's wellbeing from getting her from the breeder until she got delivered to my house!! Love her ❤️”

Jessica T. · Garrett Park, MD
Verified · Jun 25, 2024

“My little guy is the cutest most chunkiest , playful, cuddly baby and we adore him to the moon. This was our first experience and we must say everyone really made it easy. Even meeting the Breeder and getting first hand info on him sealed the deal. We will do it again 💕”

Carmella S. · Knoxville, TN
Verified · Jun 25, 2024

“Wonderful transaction. We love our Gracie, she is an amazing puppy. She is a healthy playful puppy and could not imagine not having her. The purchase and transfer was smooth and simple. It was just the wait time that you feel like a kid counting down the days to Christmas.”

Deanna W. · Glendale, AZ
Verified · Jun 24, 2024

“Everything went smoothly and my cute dachshund puppy arrived at my house clean and happy! I am very happy with Pawrade and the transport service to get my puppy home. I will definitely use Pawrade again for future pups”

Deanna D. · Staten Island, NY
Verified · Jun 24, 2024

“Pawrade makes buying a dog from reputable breeder as easy as it gets.”

Daniel M. · Staten Island, NY
Verified · Jun 24, 2024

“You all did an excellent job very pleased with the delivery Scarlett is at home having a good life thank you Peter Broertjes”

Pieter B. · Hayesville, NC
Verified · Jun 23, 2024

“Such a joy to receive my new puppy! Response throughout the whole process was incredible. ❤️”

Kimberly G. · Bailey, CO
Verified · Jun 23, 2024

“I couldn't have DREAMED for a better result!! Anyone I dealt with at PAWRADE was wonderful and so helpful with any issue I had! I dealt with Pam, Emily Reading, and Lindsey and they couldn't have been more helpful. The delivery was right on time, and easy. And Abbie (Now called Annie) is the love of my life! What a wonderful experience! Thank you Pawrade!!! I'm in love with Annie, and it's only been 4 hours that she's been here! 💕🥰💕”

Elizabeth J. · Port Orange, FL
Verified · Jun 22, 2024

“Great working with these people. And very happy with this adorable lively and socialized puppy.”

Charles S. · Bedford Corners, NY
Verified · Jun 22, 2024

“Pawrade was super great to work with. I had my hesitations going with a company I hadn’t heard of, and found online, but I couldn’t have imagined the process being any easier. They are professional, organized and communicative. They are on top of everything and I always had someone friendly on the other line. We are in love with our goldendoodle pup, he’s perfect!”

Tara D. · Pawtucket, RI
Verified · Jun 22, 2024

“I felt comfortable from the start, despite having never gotten a puppy “long distance “ before. The transport went smoothly- I was updated frequently and even had a video of my puppy enjoying her travel. Arrival to my home was within 15 minutes of the ETA, and Bonnie was clean, active, healthy and adorable!”

Donna C. · Forked River, NJ
Verified · Jun 21, 2024

“I only have praise for pawrade and its staff. They made the process of getting my puppy such a wonderful experience. I was kept informed, and knew exactly when to expect my new addition to the family. The breeder was phenomenal and personally delivered my puppy since I had requested ground transport. I remain a very satisfied, happy client, and I would recommend pawrade to anyone who would want to have a puppy from a reputable organization such as this one. I love my puppy, cadet! Thank you!”

Irma O. · Riverside, CA
Verified · Jun 21, 2024

“Amazing to work with! Does a great job of ensuring a healthy puppy arrives and the breeder was amazing as well!”

Elisa M. · Fishers, IN
Verified · Jun 21, 2024

“Titus is everything we wanted in our puppy. We are very happy having him in our household.”

Roberta N. · Romulus, MI

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.

Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡

Pawrade reviews: what customers say about finding a puppy here

Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.

Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.

Why Pawrade reviews read the way they do

Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.

Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →

You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡

Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.