Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“I found Pawrade after almost getting scammed by social media posts. They were thorough, answered many questions that I had, even after making the sale. For anyone looking for a puppy you won't find other more reputable.”
“i am very pleased with the way Mike and Zack took care of Abby and delivered her safely in good time. They kept me informed at several intervals on the trip. these are guys i would recommend. thanks for the safety of getting my puppy Abby to me”
“This puppy is absolutely stunning and sweet ! Super cuddly ! I’m so glad to have found her on your site and to have had a great agent to talk to and get me pictures ! I’m also so happy with the people she came from she was clearly very very cared for there as well”
“The work of finding a breeder who cares about the health and welfare of the animals is done for me and insuring my new fur baby is loved while en route to me is planned without much hassle. A wonderful way to aquire a small breed dog without unneeded stress.”
“She arrived at 5:30 am this morning, clean, soft, and so sweet! She is renamed Luna, and will be loved at well/cared for. Thank you.”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“I had a very good experience from start to finish using Pawrade to find and deliver my new furry family member. She is in good health and has the same kind of personality that was portrayed in her video. I appreciate the care this company takes to ensure that the pups are being delivered to legitimate pet parents. I would definitely recommend this company.”
“I was a little skeptical using Pawrade at first. Friend thought I might be getting scammed. They were a pleasure to work with and made the transaction of purchasing my Yorkie great. The transporter was so nice and very dog loving to her when he arrived. I would recommend this service as I had a great experience with them. I could call any time with questions that came up after the purchase. Also the transporters keep me up to date the three days they traveled from Oklahoma to Massachusetts. Great experience”
“It was great to get such a sweet puppy. She picked out a toy at the store. She is napping in my lap”
“The puppy finding and purchase process went well.”
“Ended up with the best dog possibly. The only thing I’d say negative if it’s even negative. I wish there was a SLIGHT bit more communication when it came to pick up. Tara the pet concierge did an absolute bang up job. She was amazing. I mean absolutely perfect. Thank you for getting me connected with an amazing breeder and an amazing dog.”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Great friendly people always kept in touch and sent me pictures of my new fur baby. Thank you so much”
“I think it’s wonderful how you have kept the communication going about Laney. From the first time I inquired about her until i received her at home.”
“Pawrade did an excellent job at keeping us updated throughout the process. They were quick to answers all inquiries and made us feel at ease at every step. The process was efficient and well organized. Puppy Michael was received in great condition through ground transport. I highly recommend Pawrade for their services, breeders are trusted.”
“Bree was amazing. She was knowledgeable and caring. The puppy Ruby came to me in perfect happy condition. What a sweet little well adjusted fur baby. The company is excellent to deal with.”
“I am beyond happy. From start to finish, adopting my fur buddy was an enjoyable process. Thank you so much.”
“It was a wonderful experience. Exceptional customer service. All of my questions were answered promptly and information regarding the entire process was provided on a timely basis.”
“After getting our little fella ,Gatlin, we decided we needed to get his sister too. The experience was easy with a lot of communication between Pawrade, the breeder and myself. The only glitch was due to the Memorial Day weekend the nanny couldn’t get a flight as there were no stand-by tickets available So, I was reimbursed my nanny fare and booked a flight to Kansas City to pick up my little girl. It was great to meet her breeder and have the privilege of flying her home myself!”
“We received our little Goose (now named Archie) last Wednesday night and have been in love ever since. All of my questions were answered by your team whenever I had them and the transport process from Ohio to Florida was seamless. We took our new pup to the vet yesterday and he was deemed completely healthy and happy which is always a big relief when purchasing a pup sight unseen. He’s settling in very nicely and is so smart and we’re working on crate and potty training. Best money we’ve ever spent with this little guy!”
“Delivered right to my doorstep and as sweet as can be! Thank you!”
“My puppy is gorgeous. The pawrade experience was on point. My puppy was brought right to my dog smelling amazing. I received updates ever step of the way from the start of the purchase to the end of the transaction. I highly recommend pawrade”
“Elly is my family already Her condition was great I saw the van which they drove here It looks very good and comfortable Thanks a lot”
“We are so happy to welcome our newest addition to our home!! She is absolutely perfect and has been loved from the moment she arrived. Pawrade had been wonderful to work with, has answered every question and given us step by step instructions! We are hoping Sadie’s transition will be smooth and she’ll love us as much as we love her!! Christen did an excellent job dropping her off and was extremely knowledgeable answering our questions! It’s been a wonderful experience!”
“Great experience. We love our sweet puppy!”
“First time and very happy with all they did. Can’t thank them enough”
“You guys helped us through every step of the way you did as well you kept us pretty decently updated give her courteous and the boys that showed up with the dog this morning they were very nice kids young guys but they did their job and they did it well”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
