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Pawrade Reviews: 19,144 verified customer reviews from real families

Happier pups. Brighter tomorrows. ♡

Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.

Trustpilot Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
PawradeVerified reviews Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
A+Grade
Satisfactory score
96.6%
4.7 / 5· 19,144 verified
515,937 · 83.2%
41,945 · 10.2%
3604 · 3.2%
2237 · 1.2%
1421 · 2.2%
Independently rated Excellent on Trustpilot →
Page 144 of 337 · newest first
Verified · Feb 26, 2024

“The process was easy to do and very informational. Everyone who helped us with questions to transportation was amazing. ”

Hallie G. · Rawlins, WY
Verified · Feb 26, 2024

“I receive Saffron my mini australian shepherd from Texas one week ago. She had tree days to adapt to her new place but now she is very happy. She is amazing dog. I thank the breeder. She so well behave for a 5 month dog. She is amazing. I thank Pawrade website to help me find her. I recommand!”

Audrey G. · Upper Saddle River, NJ
Verified · Feb 26, 2024

“Aaron and Karen were excellent. In fact I forgot to pay them something and want to know how I can pay them something. Parade is an excellent place to purchase a puppy. They kept us well informed through everything. We couldn't be happier with the service and professionalism of this company and all who were involved in bringing us our beautiful puppy.”

Brenda O. · St Cloud, MN
Verified · Feb 26, 2024

“Positive experience from start to end. Staff responded in a timely fashion, if not immediately to any questions I had, before and after purchase. My puppy is wonderful and healthy. ”

Ida S. · Long Island, NY
Verified · Feb 26, 2024

“We are so in love with MsMolly (Mopsy).She absolutely fits in our little family. Oliver (Ollie) 2 yr old doxie)seems to be protective of her as well. Doing adjustments, but things are working out. We are all in love with this precious furbaby. Thank you!”

Patricia S. · Findlay, OH
Verified · Feb 26, 2024

“My wife and I are very happy with Adonnis and working with you to obtain him. This was a new experience for us, and it went rather well. Keep up the good work and once again thank you for giving us such an adorable puppy.”

Rick W. · Apex, NC
More reviews below · skip ahead But first — a puppy with a health care system? Ours have one. ♡ Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.

Independent, third-party reviews. We can reply; we can’t edit or remove.

4.7 Excellent TrustScore 4.7 out of 5 · based on 7,500+ independent reviews Independent platform Can’t be edited or removed Our team replies See all 7,500+ on Trustpilot →
Verified · Feb 26, 2024

“Isaac (we renamed him Carlos) is simply DELIGHTFUL. Carlos is playful, calm, affectionate and has brought so much joy to our family. I can barely remember my life before he joined the family. He arrived at 3:00 am in the middle of the night. Exhausted from his journey, he slept quietly for almost 12 hours and only ventured out if his crate to eat and drink water during his first day. After recovering ftom his journey. he emerged and greeted us with puppy kisses. He has adjusted quickly. ”

France T. · Carpinteria, CA
Verified · Feb 25, 2024

“The purchase of Mistletoe was so easy. The wait for her to get 2lbs was the hard part. Everyone was very nice and help beyond their means. I can't thank you all enough and she adjusted very well. I would recommend you all to everyone”

Jayne & Johnny T. · Lexington, NC
Verified · Feb 25, 2024

“Great experience all the way through. Constant communication, insight from the breeder, tips on food & care. Great company across the board. Made everything super easy and stress free.”

Joseph D. · Beale AFB, CA
Verified · Feb 25, 2024

“My Toby, a.k.a. Cookie has been with me a little more than a week now and has brought so much joy into my home. Cute as a button, loves giving kisses and is so smart!! Vet checkup said he's a very healthy boy. Thank you Pawrade for making this process so seamless. ”

Diane S. · Lorton, VA
Verified · Feb 25, 2024

“She is Absolutely!! The most Adorable!! And well adjusting puppy I have ever seen. She is most certainly adapting to her surroundings very easily and she's also getting along with our current fury family members. She is a Blessing!! Thank you!!”

James H. · Garfield, NJ
More reviews below · skip ahead More below — but families keep raving about the same things. ♡ Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly

Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.

Customer Videos
Prefer to watch? Families filmed the whole thing.

Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.

Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most

“Communication” — because it’s never just you and a breeder.

You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.

Never alone, not for a minute. ♡
Talk to a specialist(888) 729-8812A real person · Daily 9AM – 11PM EST
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center

You, the breeder and your Concierge in one thread — every message logged.

Recorded & retained
Video call

Meet the breeder and the puppy live. Calls are recorded and kept on file.

Recorded & retained
Phone call

A real person, daily 9AM–11PM EST. Calls are recorded and retained.

Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
More reviews below · skip ahead Proactive care for newborn puppies. Now you know. Skip to reviews ↓
Puppy first, before the review

A strict health protocol is why “arrived healthy” shows up so often.

Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.

Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only

Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.

Licensed-vet exam, 3–5 days before travel

A full physical of the actual puppy — not the parents’ paperwork.

Fecal test, vaccines, deworming

Recorded on the Veterinary Health Report and reviewed by our Health First team.

A finding pauses the trip

A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.

Findings shared with you

Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.

Health Guarantee, independently administered

3 years included, extendable to 10 — run by PetPay, not the breeder.

“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed

We prepare the family, not just the puppy.

A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.

The Puppy Guide

Supplies, first 72 hours, potty and crate basics — sent before arrival.

72-hour vet visit

We ask every family to see their own vet within three days, and explain why.

A concierge who teaches

Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.

Where not to go yet

Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.

A healthy start for a happy tomorrow. ♡

“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”

William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · Feb 25, 2024

“Overall the process went well. Sometimes big delays in response so I called instead to ask my questions. So far all is good with my new dog Nutmeg (aka Jersey).”

Barbara S. · Cary, NC
Verified · Feb 24, 2024

“My puppy is the cutest little girl and so sweet!! She got to me healthy and happy and I have no complaints on the process of getting her.”

Vicky D. · Brookings, SD
Verified · Feb 24, 2024

“I am very pleased with Pawrade. They did an outstanding job coordinating my obtaining my puppy Toby (I renamed him from Travis). All of my concerns were addressed in a professional and timely manner. His transport team was the best. They kept me informed every day and ensured my puppy was in good hands. When he arrived at my door he was clean and fed. When I took Toby for his Wellness check my vet was please with his previous care. He was up to date on all shots. Thanks everyone involved in this process and for bringing such joy into my life. ”

Barbara S. · Dahlonega, GA
Verified · Feb 24, 2024

“From day one (looking over your website) to choosing my sweet mini dachshund, the experience was easy, fun & heart touching. When little Ali arrived, after flying across the country for 8 hrs., the excitement & love was off the charts! She knew she was home and our hearts are forever changed! Pawrade, thank you for making this experience PERFECT!! ”

Suzanne P. · Las Vegas, NV
Verified · Feb 23, 2024

“You did great. He is beautiful and healthy. His vet gave him a shot and deworm medication. I think as a precaution. He is more than I expected. His energy is draining me because I a, 78 years old but I a, getting things under control. He slept in his carrier for 6 days but he wanted to play after a few hours. Last night I put him on the floor next to my bed and he slept a lot longer. Little but little one step at a time. Potty training is taking a lot longer. But he will learn. I believe that once I can take him outdoors the process will accelerate. So thank yup very much- you've done a great job. Thank you very much. I'm sure he will be my best friend for a long long time. God BLESS YOU.”

Ilynn C. · Goodyear, AZ
Verified · Feb 23, 2024

“What a wonderful service! They walked us thru every step of the way and answered all the questions we had. Polly is an absolute delight! Thank you!”

April H. · Reno, NV
Verified · Feb 23, 2024

“Pawrade did a fantastic job. They stayed in communication with me the entire time. They were all so friendly and helpful. Sassy is just perfect and already part of our family. ”

Gwendolynn E. · Houston, TX
Verified · Feb 22, 2024

“The best experience ever. From the time I selected the puppy, up until the time they delivered him it was an amazing experience. They were very thorough with everything from making sure the puppy was properly weaned and vaccinated. The communication was absolutely the best. I will definitely tell friends about Pawrade. Thanks, I just love him and you can tell he was raised with lots of love!”

Cheryl B. · Tamiment, PA
Verified · Feb 22, 2024

“Juliette arrived on time, very happy and well adjusted. Everyone was very courteous and helpful. We used the pampered ground delivery and what a great team. After her arrival, she played hard for about 2.5 hours, got a bath and is now napping in her new crate with her snuggle puggle. We have our vet check tomorrow morning and don't anticipate any issues. We are very pleased with our purchase of Juliette. ”

Mike & Nancy S. · Jacksonville Beach, FL
Verified · Feb 22, 2024

“I was so nervous going into this experience. Carli Rivera, Alyssa, and the whole team took such good care of me and my baby. They answered all of my questions and promptly. Lou is healthy, happy, and doing so amazing. I 100% would use Pawrade again. ”

Layla T. · Portland, OR
Verified · Feb 22, 2024

“My experience with Pawrade was better than my experience with a competitor. Pawrade quickly answered my questions and returned my calls. I was actually trying to purchase a second pup through a previously used puppy site, but they didn't return my calls, or answer my questions. The staff at Pawrade was wonderful. Pawrade promptly returned my calls and answered my questions. ”

Angie K. · Peoria Heights, IL
Verified · Feb 22, 2024

“I am happy to recommend Pawrade to anyone searching for their new pet. It was a pleasure working with them from the start all the way until the moment I finally held my new puppy in my arms. Most important, they are dedicated to the health and wellbeing of the animals. The communication was excellent and the information and guidance provided was as well. Don't hesitate to use their services!”

Sam N. · Houston, TX
Verified · Feb 21, 2024

“My dog is great so loveable, loves to cuddle and gets into everything Maggie and I will be together for ever love, love love her”

Joann H. · Tampa, FL
Verified · Feb 21, 2024

“Karter (now Jimmy Carter/ Mr. President) arrived at around 5:15 a.m.today, still dark out and cold. The handler, Christien, put him in my arms and he stopped shivering, started kissing. After Christien left, Jimmy and I went back to bed. He slept soundly on my chest for nearly 4 hours. And now, he's exploring the house like a true Sagitarian puppy. He's great! Thank you so much!”

Carol S. · Norwood, MA
Verified · Feb 20, 2024

“Pawrade made adoption of your Wheaton Terrier puppy quick and easy. We love our new addition and will use again if we are looking to adopt.”

John M. · Overland Park, KS
Verified · Feb 20, 2024

“Thanks to pawrade I gained a new family member Cerberus 🐾 they made the process so safe and easy. Pawrade team were very helpful and attentive at all times. Every question I had was answered promptly. I would recommend anyone to pawrade specially if you are a first time dog owner who need a bit more information and help with the process!”

Ivette V. · Hialeah, FL
Verified · Feb 20, 2024

“Ranita now called Lexi, arrived at 10:15 on Super Bowl Night and adopted us right away. The delivery man said that she was spunky, no lie there. She took to our home right away and appeared to feel comfortable and welcome. We had her local Vet checked and was given a clean bill of health. She has the run of most of the house and likes shoes which is why the bedrooms are off limits. She is very playful with us and her toys. She eats her Royal Canin and drinks water when hungry or thirsty. When we go out she has her own room which is where she also sleeps. A real active puppy and we are happy in all respects with her. ”

Albert B. · Florence, SC

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.

Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡

Pawrade reviews: what customers say about finding a puppy here

Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.

Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.

Why Pawrade reviews read the way they do

Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.

Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →

You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡

Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.