Verified · Feb 12, 2024
“Communication right before pick up was lacking.”
Ronni R. · Fenton, MO
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Pawrade Reviews: 19,144 verified customer reviews from real families
Happier pups. Brighter tomorrows. ♡
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Trustpilot
Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Page 146 of 337 · newest first
Verified · Feb 11, 2024
“Excelente servicio.gracias por todo.”
Rafael R. · Las Vegas, NV
Verified · Feb 11, 2024
“Perfect!! everything went well. There were no glitches. The puppy came within a minute of when they said they will be here. When I first Everything went well. There were no glitches. The puppy came within a minute of when they said they will be here. When I first looked into parade, looked at your company I was afraid because I had been scammed. There are so many puppy scams online but you guys turned me around and made me believe in people again the puppy is just beautiful. Her name is now Hailey. She's just perfect. Everything went well. I got what I was promised and I just love her and you guys are the best. Thanks for everything when I hit the lottery, I'll come back for another one.”
Nancy C. · Stoughton, MA
Verified · Feb 11, 2024
“I sincerely appreciate everything you have done for me to have such an adorable puppy. He's a joy!”
Kathryn W. · Carson City, NV
Verified · Feb 11, 2024
“I had been watching Akemi for a while and she was reserved before I could. I sent a comment on how she was my dream puppy and to just kind of be kept in the know if another puppy like her showed up again. A couple days later, I was told that due to some unforseen circumstances, she couldn't go to the first people who reserved her and if I'd be interested. Of course I was!! After she arrived home, she warmed up almost immediately, as if she knew I was her human all along. I'm so incredibly happy that she's my little princess.”
Jorie H. · Kenosha, WI
More reviews below · skip ahead
But first — a puppy with a health care system? Ours have one. ♡
Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.
Independent, third-party reviews. We can reply; we can’t edit or remove.
Verified · Feb 11, 2024
“We were very happy to welcome Autumn into our home. She is beautiful and energetic and loves to cuddle. Autumn has already made her way into our hearts. We were very pleased with the Nanny, Jacob was pleasant and informative! ”
Pauline M. · Lewiston, ME
Verified · Feb 11, 2024
“It was very easy to deal with Pawrade! They were very responsive to questions and I was able to see puppy on Zoom. You can the Puppy well cared for. ”
Rene M. · Millwood, NY
Verified · Feb 11, 2024
“I love my puppy. He is awesome. Just what I hoped for. Donna at Pawrade was a great person to deal with and the transport team was wonderful.”
Sheila M. · Crawford, GA
Verified · Feb 10, 2024
“From the first moment thru to when our Taylor (aka Katalina) was delivered to our home it was an easy process. Our new puppy was delivered to us healthy and happy. I can see that she came from a reputable breeder who cares about her furbabies. We are so in love with our girl. So far so good. ”
Shirley S. · New Wilmington, PA
Verified · Feb 10, 2024
“Brooklyn is a joy. I changed her name to Bella and she is truly beautiful! Thank you for helping to make the transition smooth. I will highly recommend Pawrade!🐾🐾”
Susan S. · Solana Beach, CA
More reviews below · skip ahead
More below — but families keep raving about the same things. ♡
Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Customer Videos
Prefer to watch? Families filmed the whole thing.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
Never alone, not for a minute. ♡
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center
You, the breeder and your Concierge in one thread — every message logged.
Recorded & retained
Video call
Meet the breeder and the puppy live. Calls are recorded and kept on file.
Recorded & retained
Phone call
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
Puppy first, before the review
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
Licensed-vet exam, 3–5 days before travel
A full physical of the actual puppy — not the parents’ paperwork.
Fecal test, vaccines, deworming
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A finding pauses the trip
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Findings shared with you
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
Health Guarantee, independently administered
3 years included, extendable to 10 — run by PetPay, not the breeder.
“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
The Puppy Guide
Supplies, first 72 hours, potty and crate basics — sent before arrival.
72-hour vet visit
We ask every family to see their own vet within three days, and explain why.
A concierge who teaches
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Where not to go yet
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
A healthy start for a happy tomorrow. ♡
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · Feb 10, 2024
“Very nice experience I'm delighted. ”
Jennifer S. · Thousand Oaks, CA
Verified · Feb 10, 2024
“Poppy is beautiful and healthy. I want to thank everyone for their assistance. Again thank you everyone Erik ”
Erik L. · Santa Clarita, CA
Verified · Feb 10, 2024
“It was a great experience. Everyone was very helpful. If I had a question or needed something they almost always got back to me within a day or less.”
Patti S. · Oxnard, CA
Verified · Feb 10, 2024
“We had such a great experience in every way. The communication is fantastic. More importantly, our new family member is a very healthy great pup from a reputable breeder who was also fantastic about communication as soon as the pup was in our arms. ”
Misty F. · Bakersfield, CA
Verified · Feb 10, 2024
“Ezra was delivered safe and sound. I couldn't be more pleased with the Staff/Service and Ezra. Levi was very sweet, professional and was willing to answer any questions I had. I'm glad the puppy team were so attentive because I strongly believe it helped Ezra with the change of hands & transition overall. I can't thank you enough for all you have done. I wish you all the best during your travels and always. Thank you again. Sincerely, Lila Ayers & Family ”
Lila A. · Fort Bragg, CA
Verified · Feb 9, 2024
“Absolutely outstanding service from the first time until the end ! Lexi is just great ! She has her first vet visit tomorrow but up until now just a sweet lovable puppy ! Thank you guys so much ! ”
David C. · Bonita Springs, FL
Verified · Feb 9, 2024
“Delivered me the most amazing puppy. He was well taken care of on the trip from Indiana to Alabama and when he got here he was happy and healthy! ”
Teena M. · Auburn, AL
Verified · Feb 9, 2024
“This is an amazing company to work with. From day one of finding the puppy that we wanted up to the day we brought our puppy home, they were amazing!! They were there every step of the way. They kept me in the loop about what was happening with the puppy we chose! I would highly recommend using this company if you are looking for a new puppy!”
Stacey G. · Sunfield, MI
Verified · Feb 9, 2024
“Everyone was very helpful and very nice throughout the whole process”
Daniel K. · Chattanooga, TN
Verified · Feb 8, 2024
“I had a wonderful experience with Pawrade. Everyone was so nice and helpful. Communication was excellent and my puppy was delivered safe and on time. I would highly recommend Pawrade to anyone looking to find their perfect fur baby.”
Rayna O. · Covina, CA
Verified · Feb 8, 2024
“Kimba (Indie) is so cute and full of energy!! The drivers, Larry and Lee, were very friendly. I appreciate everything you've provided.”
Jennifer K. · Porter, TX
Verified · Feb 6, 2024
“I'm very happy with the process of getting my puppy. Everything went super smooth. Pawrade was very clear on every single step we had to follow in order to get (Simona) home. I would definitely use Pawrade again for my next puppy!”
Camille P. · Fort Lauderdale, FL
Verified · Feb 6, 2024
“Ace is perfect. Sleeps, takes naps, plays with his Sleep Buddy and the heart beats lules him to sleep He is so sweet, I love him 😍❤️🐾. ”
Nancy B. · Washington, MO
Verified · Feb 5, 2024
“Our new puppy is the perfect addition to our family! The entire process with Pawrade was fabulous! I will definitely recommend Pawrade to my family and friends who are in search of the perfect pup!”
Dana P. · Tybee Island, GA
Verified · Feb 5, 2024
“Blake is very loving and intelligent. It is not hard to housebreak him. I can vouch that Pawrade carefully chooses the breeders. Thank you Pawrade for answering my questions/requests and guiding me through the process. Very satisfied fur mama here. ”
Jennifer D. · Porter Ranch, CA
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.