Pawrade Reviews: 19,144 verified customer reviews from real families

“I WAS NEW AT THIS SO I WAS HAPPY WITH EVERYTHING. EVERYONE WAS AWESOME AND HELPED ME OUT WITH EVERYTHING. I RECAMEND GOING GROUND TRANSPORTATION AND NOT AIRPORT BECAUSE OF CANCAILATIONS.”

“Pros & cons in our experience. Pros: wide selection of puppies and prices; Pawrade folks knowledgeable & patient, shared a lot of great information. Cons: Biggest con was travel arrangements. Our puppy needed additional medical care before he could travel (fine & understandable), but transportation wasn't arranged for him for an entire additional week after vet ok'd him. Was told would take a couple days for him to get to us, it took almost a week. No pictures of him being picked up, no updates during the delivery about how he's doing. Second con has been post-delivery; lot of pressure for what's required to be done once puppy arrives, including vet visit within 72 hours. Again, understandable, but - once our puppy was delivered, the entire Pawrade staff has disappeared. No acknowledgement of our document submissions, no check in about how delivery went or how he's doing. Odd for folks who are "all about puppies." Would recommend Pawrade w cautions.”

“I purchased Aiden, now Brodie, was marketed as a Moyen size poodle. Breeder said stud was 10 lbs. and dam 40 lbs. anticipating this litter to be 30 lbs. Brodie arrived and was huge. He is estimated to be 45-52lbs instead! Although he is adorable I would have passed and looked for a different opportunity to purchase the size needed. There is a disclaimer for size but had the sire and dam been the sizes stated this pup would not be this large. In addition did ground transportation option and would never use it again. No transparency in the delivery and conditions. By the time Brodie got to me he had been traveling for 4 days ( and I live 6 hrs from Breeder) I asked how many pups were in the extended van being transported and the delivery personnel said in this trip 30! A likely opportunity for spreading illness let alone dehydration issues. This is not the first time I have used a broker service but certainly the last time I will use Pawrade. ”

“Really good just one thing that got me is them saying they washed her but she smelled like pee and the white on her legs were yellow ”

“Very happy with Pawrade and the two men who transported our Golden pup. The (less than 5) 4 star is from a breeder concern after our veterinarian raised the concern and placed our pup on a probiotic. ”

“Pawrade was great. There was some miscommunication with my puppy's transport date, but he arrived in great shape and I'm over all extremely happy.”

“Everything went pretty well with Pawrade. I really appreciated everyone's help. There was a little confusion about communication as there were several options to do so (message center, email, text). I didn't care for getting a different team member. The transport team was great, even though communications didnt start where I was expecting them to. But overall, they did a great job re: my new puppy and we are over the moon thrilled with him!”

“We are so truly in love with our new addition to the family. Pawrade by far was the easiest and smoothest transaction when searching for our new fur baby. I highly recommend. We are already searching for another baby to bring home.”

“Excellent communication, this is our 2nd puppy from here. Shipping does take a few days and can be expected at any hour, she arrived at 2:30 a.m., not an ideal time but it comes with the territory.. ”

“Well to say Encanto is a sweet angel is an understatement she has adjusted so well with the rest of the pack that she knows this is home. She loves harassing the cats too. She's a small girl and happy she is part of our family can't wait for next month for the next one to join our pack. Thank you again for all the communication and making us a priority it's really appreciated on our end ”

“This was and is a wonderful experience. I would recommend Pawrade to anyone looking for a happy and healthy fur baby. ”

“Amazing experience! From beginning to end, they kept me informed. I will definitely use them in the future. We couldn't be any happier. ”

“We love our new golden, Tato! Pawrade made the process of selecting, purchasing, and picking up our puppy seamless, and we so appreciate their ethics and commitment to a puppy-first approach, to standing up against puppy mills, predatory veterinary clinics, and animal cruelty. I will be recommending Pawrade to everyone I know who's in search of a new pet!”

“We had a wonderful experience with Pawrade. Devin was very helpful on the front end, Kelly, our customer support liaison was always there to answer questions, supply pictures, and generally putting me at ease with the process, and Reagean, our travel concierge helped round out the strong team. Where it may not be exactly the way we've purchased a puppy before, we understand the levels of protection put in place to ensure everyone's safety in these unpredictable times. Our puppy had a clean vet check once home, and is thriving in her new environment. Thank you Pawrade! ”

“From the first contact, the folks at Pawrade did a great job helping us find our dream puppy. They even helped us navigate bringing him to our state, which was a bit complicated. Thanks so much!”

“You did a wonderful job .”

“We love our frenchie ”

“It was about a 5 1/2 hr drive to where I picked him up and another 6 hrs home, he emptied his stomach a couple of times on the ride home. But is such a happy boy and full of energy, overall everything was perfect!”

“Working with Pawrade was smooth and easy. The care of the puppy is a priority and they make sure they're going to good hands. Everyone I spoke with was very nice and respectful. I would highly recommend using them to find your next pet!”

“Communication and my sweet baby are perfect. Areas of improvement: 1. The puppy I picked I planned perfectly for after my trips during the month only to find out my girl was older than listed and would be delivered a month sooner. 2. Late night/overnight deliveries should be told to the buyers well in advance. As a Working mom, getting a late night 12 am delivery was unexpected and not appreciated. I love my girl and would otherwise recommend your company 💕”

“The advisors were very helpful and answered every question. They did some digging to find a good match since I had some restrictions. When I had trouble with a link they worked with me to resolve the issue. The delivery folks were great and took great care of the puppy.”

“Beautiful puppy. Easy to work with. Customer service and follow up is top notch. Delivery was easy to set up. ”

“Julia, who is now Tausha, arrived in the best of shape and so eager to get into more loving arms. The transportation van did an excellant job with her. Thank you, Mary Frederickson”

“This is a great service and very easy. Everyone is very friendly and responsive and they work to make this a seemless simple process. Definitely recommend Pawrade!!! Thank you for everything and my new addition to my family.”