Pawrade Reviews: 19,144 verified customer reviews from real families

“Thank you so much. We appreciate all the good attention. The puppy is beautiful and healthy. It was an amazing experience ”

“Most interactions have been positive except for two complaints. 1.) I was seconds away from purchasing the puppy I had my heart set on... I had filled out all the paperwork, read through the agreements, created an account, entered my credit card information... and literally a few seconds before I clicked submit, I got a message saying that someone else had just purchased that puppy! I cried all evening. 2.) After I purchased a puppy, Cindy gave me info on the wrong puppy twice! The first time she told me I would have to pay extra to pick up the puppy a couple weeks later, even after the salesman had told me it would be completely fine... then she realized she was talking to the wrong person about the wrong dog. Then once again, when it was time for me to arrange pick up details, I was told that she would send me the breeder's contact info 3 days before my pick up date. She did not. Later she gave the the number for the wrong breeder which wasn't corrected until the day before pickup.”

“Excellent service in helping us bring our new baby dachshund home! This was my first time using pawrade but I would recommend it to anyone. ”

“We are in love with our new family member. The process was smooth and the communication was A+! Thank you! ”

“Everything went good except when I got him he had a cut on his head it was done bleeding and it scabbed up I take him to vet tommorow ”

“I can't say how well your service is. After all my research hen my wife and I decided to get a new puppy, let me say our new Shellie is fabulous. However your service was very helpful and answered all our questions and were very helpful in navigating through the entire process. If there is any negativity was how long our pup had to endure traveling. Nothing bad about the dog transporting company, in fact Stephen the driver was nice and answered all our questions and did t rush the transfer. Other than that your service was awesome and will likely use again when we are ready to purchase our next dog. So thank you again for your service. ”

“I love my new puppy Minnie Mae! And I love how organized and thorough Pawrade was throughout the entire adoption process. I was surprised at every corner of the process. And so happy to be back home with Minnie Mae! ”

“I gave the company 5 stars - I almost went 4 but in the end you delivered exactly what you promised to deliver and that was a happy and healthy puppy. It was not Pawrade's fault that Sparky had two bouts with worms so the time frame was delayed quite a bit but again the promise to deliver a healthy puppy is more important then delivering a sick puppy ! I would like to thank Lois for going above and beyond when I was not understanding the delay's and it was her calming and informative communication that bumped a 4 star to a 5 star, rightfully so. I am more than happy with Sparky and I would recommend Pawrade and the travel service to anyone looking for a puppy or dog.”

“Everyone at Pawrade was delightful and knowledgeable and helpful. It seemed an odd way to acquire a new family member, sight unseen, but we are so very happy with our little piranha, er, I mean, puppy! JK! She's everything we had hoped for and our entire family (including our older dog) thank all of you at Pawrade!”

“Happy as can be, only thing i may do different is to pick up or fly puppy. Being on southwest coast i was one of the last deliveries on delivery. No fault to delivery service it was a very traumatic 5 day drive. ”

“Pawrade was awesome. Very responsive and timely with paperwork. Overall great experience. ”

“Everyone at Pawrade was great. There was always someone to talk to if I had questions and they kept me informed of what was happening thru text and email. I love my new puppy and I am very happy with Pawrade.”

“I don't know of anything more to say we're completely happy. Couldn't ask for more. Thank you! ”

“We are absolutely over the moon about our new puppy and thank Pawrade for making the connection. The process was simple and had easy steps. We would recommend Pawrade to be a third party between owner and breeder. ”

“He's so adorable - we named him Hachiko, Hachi for short”

“Love our new Family member”

“We had an excellent experience and love our new beagle puppy Blue (previously named Banks). Everyone was great from customer service, to transportation! ”

“An enjoyable experience 🥰”

“The process was fairly easy all throughout.”

“Way to many people and messages. Stating similar if not same information. ”

“Landon is perfect. A bundle of joy. The breeder was so kind. She was great explaining everything about Landon. She brought all his papers, toys, food etc. She made the transition a wonderful experience. ”

“Wow everyone, I couldn't be happier! I was a bit worried about buying a puppy on line. I'm not good with the computer, the wonderful people in the office walked me through it. They even put up with my very slow and nonexistent internet. I wanted to fly my puppy l was excited to get her and I thought it would be less traumatic as she would be traveling pretty far. However, I couldn't get a flight very soon. So nerves and all I opted for ground delivery. I was able to track the puppy on her way. The guys texted me as well! The puppy arrived not only safe and sound, but they had given her a bath! GREAT WAY AND SERVICE TO BUY A PUPPY!”

“Our puppy could not be sweeter or cuter and more loving and loved! We feel so fortunate to have gotten him! He was obviously well cared for! Tony our puppy concierge was outstanding and so helpful in every way. He had to assist me many times especially with technology and was alway pleasant and and kind. He always got back to me immediately if had a question. They also provided so much helpful information! It could not have been a better experience! ”

“I felt the communication with all of the parties involved was very satisfactory. I received prompt replies to all my inquiries. I especially want to comment the transport company and its driver Suze. They kept me aware at all times of how the trip was going, and it took only 4 days, amazing considering how many stops they made before they got to me. Ace (now Scruffy) was in excellent condition and had obviously been well cared for on the trip. ”