Read 17,657 verified reviews from real customers across our trusted breeder network.
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I was so nervous going into this experience. Carli Rivera, Alyssa, and the whole team took such good care of me and my baby. They answered all of my questions and promptly. Lou is healthy, happy, and doing so amazing. I 100% would use Pawrade again.
My experience with Pawrade was better than my experience with a competitor. Pawrade quickly answered my questions and returned my calls. I was actually trying to purchase a second pup through a previously used puppy site, but they didn't return my calls, or answer my questions. The staff at Pawrade was wonderful. Pawrade promptly returned my calls and answered my questions.
I am happy to recommend Pawrade to anyone searching for their new pet. It was a pleasure working with them from the start all the way until the moment I finally held my new puppy in my arms. Most important, they are dedicated to the health and wellbeing of the animals. The communication was excellent and the information and guidance provided was as well. Don't hesitate to use their services!
Cinny
Our new puppy was delivered in the time frame disclosed and was treated very well on her journey. Would 100% use Pawrade again.
Schnauzer, Miniature Puppy
02/22/2024
Wendy
The communication and ultimately the puppy are excellent. I left four stars instead of five, because I wanted the pup flown to me and instead she was sent by some "economy" land delivery, where she arrived at 2:30 am in the night! I was not happy about the delivery.
Poodle, Miniature Puppy
02/22/2024
Nolan
I am not pleased.
Yorkshire Terrier - Yorkie Puppy
02/22/2024
Hickory
Hickory is presently sleeping in his Snoopy bed. He played, ate and just got to know us. Thank you so much for your professionalism and ease throughout this process! I've already recommended Pawrade to a close friend who is looking for a puppy of her own.
Bich-Poo - Bichpoo Puppy
02/22/2024
Nancy
I was skeptical about using pawrade but I had an absolutely wonderful experience which also went fairly quickly after reserving our fur baby to the time we welcomed her home.
Shichon Puppy
02/21/2024
Koby
Koby received this morning and appears active. I had my picture taken with Koby and displayed a valid drivers license. The transfer from the Pawrade agent was smooth. I was kept informed of date and time the puppy transfer would take place. Good job. However, the process to acquire Koby was very difficult. 1. Due to a glitch in the Pawrade computer system, my valid drivers license was deemed invalid. Numerous conversations with Pawrade personnel were not helpful. Pawrade personnel continued to blame my input as the problem source. Finally, a Pawrade agent reviewed my entries and determined the problem to be in the Pawrade screening program. 2. The Pawrade computer system refused to accept my credit card information. After inputting several cards, the system accepted one of 4 valid credit cards.
Bernese Mountain Dog Puppy
02/21/2024
Sterling
The whole transaction was done professionally and we felt very safe through the whole process. All the employees were very warm, friendly and seemed to really care.
Dachshund, Tweenie Puppy
02/21/2024
Tizzy
This was the best experience we have ever had purchasing a dog!! Thank you so much for your professionalism in this process and making it so easy!! Dealt with several different members of Pawrade and each of them were so easy to work with and very informative both on the phone or online!! I do want to give a special shout out/ Thank you to Lois!! Very AWESOME to work with!!! Will be highly recommended to others!! GREAT JOB PAWRADE
Goldendoodle, Mini Puppy
02/21/2024
Madison
Fantastic experience! The communication and support were great. We are so pleased with our new fur baby!!
Yorkshire Terrier - Yorkie Puppy
02/21/2024
My dog is great so loveable, loves to cuddle and gets into everything Maggie and I will be together for ever love, love love her
Karter (now Jimmy Carter/ Mr. President) arrived at around 5:15 a.m.today, still dark out and cold. The handler, Christien, put him in my arms and he stopped shivering, started kissing. After Christien left, Jimmy and I went back to bed. He slept soundly on my chest for nearly 4 hours. And now, he's exploring the house like a true Sagitarian puppy. He's great! Thank you so much!
It was a very easy and well done I was very happy with everything
Bonita
Im glad I waited to write this review. We spent FIVE DAYS with BonBon, she sadly passed away after a week of fighting parvo. The process of adopting our puppy was a pain due to the lack of communication. We thought the bad customer service was worth it once we received her, but now we struggle with the pain of losing her so soon and this horrible company denies any type of reimbursement. Take my advice and stay far from this company, they only want your money and do not truly care for their customers. This entire process with them has been by far THE WORST experience my family has had with any company.
Chihuahua Puppy
02/21/2024
Pawrade made adoption of your Wheaton Terrier puppy quick and easy. We love our new addition and will use again if we are looking to adopt.
Thanks to pawrade I gained a new family member Cerberus 🐾 they made the process so safe and easy. Pawrade team were very helpful and attentive at all times. Every question I had was answered promptly. I would recommend anyone to pawrade specially if you are a first time dog owner who need a bit more information and help with the process!
Dream
The transaction was pretty painless. The worst part for us was how the transport from Missouri to California affected the pup. The transporters did a good job and got here within a few days. Nonetheless, travel was a bit of a traumatic experience for this little 5-lb pup. It will be a good 10-14 days before we have her "settled" in a reasonable way. She needs a lot of love, which she will get here. I wish I could have spoken to the breeder - some answers would have helped settle her. I'm also not sure what, if any, shots she has had - only the Rabies shot was made clear. She was very much on the "thin" side when she arrived late at night - even the Vet noted she was a bit undernourished. I'm guessing she didn't eat during the transport. Overall, it was an "OK" experience for us.
Poodle, Miniature Puppy
02/20/2024
Mellvin
Love my puppy. He's making himself right at home.
Shiba Inu Puppy
02/20/2024
Butler
Completing the purchase and communication with Pawrade was great. My only complaint is the communication with the delivery driver. Throughout the 2day travel, the delivery driver dropped the dog off at 3 am and only provided that information 4 hours before delivery. We would have liked more travel updates.
Miniature Pinscher Puppy
02/20/2024
Poppy
They provide outstanding guidance through the entire process. The puppy hand off was smooth and we have a wonderful new family member named Emma now at home. Very happy with the process and the team.
Goldendoodle Puppy
02/20/2024
Ranita now called Lexi, arrived at 10:15 on Super Bowl Night and adopted us right away. The delivery man said that she was spunky, no lie there. She took to our home right away and appeared to feel comfortable and welcome. We had her local Vet checked and was given a clean bill of health. She has the run of most of the house and likes shoes which is why the bedrooms are off limits. She is very playful with us and her toys. She eats her Royal Canin and drinks water when hungry or thirsty. When we go out she has her own room which is where she also sleeps. A real active puppy and we are happy in all respects with her.
Wednesday
wonderful experience!
Boston Terrier Puppy
02/20/2024
Leo
Everything was great up until the day of Leo's pickup from the breeder. There was no clear explanation of how the app worked, how many stops there would be, or any sense of when he would show up. If there was a more transparent process of the delivery services, this would have been a 5 star experience
Great Dane Puppy
02/20/2024
Great customer service and communication throughout the entire process. We got connected with a great breeder and are loving our new puppy!
Sully
I had an incredible experience with Pawrade. I was skeptical purchasing a dog online that I needed to get to Canada. The process was easy and flawless and I would highly recommend this option for buying your dream dog!
Malti Poo - Maltipoo Puppy
02/20/2024
Hudson
Our puppy is a dream. He is exactly as was pictured, obviously from a fantastic breeder. He has a wonderful personality and is so smart and sweet. He arrived healthy and is doing incredibly well. The whole process was fantastic. There was a mistake in the transportation which had him delivered to the wrong state, but they immediately addressed the issue and brought our pup to us. This is the first time that I've used a service like this and it was all it said, it is clear that the animals are the priority and they come from good lines. Completely thrilled, we love our puppy.
Bernese Mountain Dog Puppy
02/20/2024
Love our baby! Good transaction. I just didn't realize there were fees and taxes on top of the price they have posted. Great breeder who personally flew our frenchie to us. Pics didn't do her justice. She is so much more beautiful in person with a great temperament. Looking to possibly get another one through Pawrade.
Hilton
Pawrade was great. My only wish was that we would have received more information regarding his travel.
Saint Berdoodle - St. Berdoodle Puppy
02/20/2024
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
