Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“Professional, beautiful, clean facilities, loving happy puppies, glossy coats. Very well socialized with humans and other dogs. Wonderful addition to my family. ”
“From the time I found this guy on site, the caring of the puppy was definitely their main concern. Great information, follow-thru and amazing communication. They did wonderful for both my new pup and myself. Thank you.”
“The entire experience from beginning to the day we received our beautiful new puppy Darla was outstanding! The communication was fantastic and she arrived safe, and healthy as can be! Our family is in love with our new family member!”
“The process was good and was informational.I was followed all the way Thur. I think the delivery service is EXCELLENT. The couple really care about the puppies. What a job!!”
“Winnie has made a perfect addition to my little doxie family! She's sweet, cuddly, and full of playful energy. Winnie is the second puppy I've gotten from Pawrade as a companion for the first I had gotten a few months ago. They get along so well! Both puppies are happy and healthy. My experience with Pawrade both times has been exceptional :)”
“I had been looking at different breeders for a few months not knowing what to expect or how to get the fur baby to my location. When I found Pawrade it was just what I was looking for. They made the process of finding, purchasing, and recieving my Corgi effortless. They answered all my questions and concerns in a timely manner. The worst part was waiting for the pup to get old enough to travel. I would recommend Pawrade to anyone looking for a new Pup!”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Super smooth process all around with great information for us to prepare. Delivery was excellent, Keith kept us updated as to arrival Pawrade staff friendly and engaging. Our new Shih Poo Chewbacca is a blessing. Thank you”
“ETA was fantastic. Kept us informed.”
“We found Pawrade by accident. I was doing a Google search for buying a new dog when I found this site. Not only is the sight awesome all the breeds that is offered, but the pictures of the puppies are fantastic. Once we decided on our puppy the customer service and interaction with the breeder completely blew us away. I can not say enough good things about the entire process. You guys are amazing!”
“Wonderful day experience from start to puppy in arms! Well worth very penny!”
“You sent the medical records for Zoey and not Zuri.”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Amazing people with a big heart. My better decision, In love with my puppy. Thank you so much pawrade!!!!”
“It was such a pleasure working with Parade. They really care and take you through all the steps. Jodi was supportive and helpful, giving me everything I needed to know. The transport was also great as I was constantly informed about the care of our puppy. Overall, it was a great and easy experience. ”
“Thank you for the care and amazing service. We just love her!!!!”
“Just love Pawrade. They are the best. I love my new fur baby. They were very professional courteous and had amazing customer service. I will definitely be using Pawrade again. Than you for bringing fur happiness in my life :)”
“We absolutely adore our little boy! Thank you to everyone at Pawrade for bringing our Pickles home :) ”
“We can't say enough about how great the experience was from the purchase of Ginger to her delivery. Alisa, Carli, and the delivery team of Andrew and Garrhett all did a fantastic job. Carole and I would highly recommend pawrade for your next puppy purchase. Ginger, our new German Shepherd puppy is a beautiful addition to our loving family. Thank you so much for everything pawrade. Sincerely, Lawrence and Carole Nibecker 5/27/22”
“First let me say, this is a legitimate site ! Not a scam! I had been trying to buy a puppy for weeks and I was running into scan after scam after scan. Then I found this site and not only do they have a lot of breeds to choose from but they have them at very very reasonable prices. And let me just say that Corbin is amazing and went above and beyond and was in constant contact whether it was his direct job description or not lol Corbin is the reason I have referred this website to at least five of my friends that are looking to get a new puppy ! So happy with this site and the service they provided from beginning to end! ”
“Loved working with Pawrade! Everyone was so kind and took the time to answer my questions. You can tell that their puppies are loved, cared for and healthy. I even forfeited my deposit with another place that I found prior (that turned out to be a puppy mill) to work with Pawrade! We are in LOVE with our new Pup! My only complaint is that they would not extend the 72 hour vet guarantee. NO vet (I called 7 of them) are scheduling out that quickly since covid, they even laughed at me for trying. Aside from that, no complaints! We are pleased and will recommend Pawrade to people we know looking for a fur baby! ”
“Love Pawrade!”
“Pawrade was great!! I will definitely recommend that you use their service to find you next furry friend. ”
“Glitter is the best, she came healthy and energetic, I highly recommend this service:)”
“The professionals were very nice and the communication was good, we were very satisfied with the delivery of our pup and they made it clear on what to do when he arrived. We are very happy with our baby boy and we are very thankful for taking care of him before he came home, thank you so much for your hard work. ”
“Really really happy with you all. Delivery was smooth and we love our new addition to our family!”
“The whole process of getting a new pup was a breeze with Pawrade... they where and are professional and kind.. everything went so smoothly and my pup is exactly what I wanted... most of all she is healthy and sweet.. this is the way to go... I'd do it again through Pawrade ... thank you so much”
“All went very easy, all were very nice and supportive. I wish we could have gotten her a little sooner, but it was all very organized.”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
