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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 254 of 589 of 17,657 customer reviews

Oswald
Corgi, Pembroke Welsh Puppy
I am very pleased with my experience with Pawrade and their associates. A lot of paperwork, understandably so, but the support associates were extremely helpful and understanding of any questions and help I needed. Transportation of my dear new boy was excellent and he arrived in wonderfully healthy and clean condition. His breeder must be given much credit for breeding, caring and socializing such a wonderful puppy as my new boy is. They are truly quality breeders and I thank Pawrade for vetting their breeders to be top quality. All in all I am extremely happy to have this new boy and my Pawrade experience. "Oswald", now Ozzy, is a true treasure and worth every cent spent to acquire him. Many thanks to you all.
Nathan
Pomsky Puppy
I love my dog but I did not care for the process of getting him. I am not able to talk to the breeder direct. It takes a day or sometimes 3 days to get a response back from the breeder. I also do not like the fact you cannot see your puppy in person before you purchase. You have to go off of a video or pictures. I felt the descriptions on the website were misleading. Health guarantee does not cover 100% but only a portion of your purchase. Stating they are ICA registered but they are not until you pay the fee and send the form in. It is only an application.
Jasper
Pug Puppy
We were very happy with the way Pawrade handled getting us our puppy. The transaction was smoothly handled by customer service people and the delivery liason. Every step was explained and they kept us up to date every single day. I could call and get someone whenever I had a question. We never thought about buying a dog online. However, I would now recommend checking this out and speaking to them if you have any questions.
Customer photo of Maltese puppy from Amber B.
Kaylee
Maltese Puppy
The experience from beginning to end was amazing! Top notch service, great communication, and our new pup is amazing too! Would definitely recommend this service to anyone looking for a new baby to love.
Parker
Lhasa Apso Puppy
Thank you for a beautiful puppy. I'm so happy, My other lhaso Apso is a little jealous but he will come along. Thanks so much……
Customer photo of Shih Tzu puppy from Denae M.
Nova
Shih Tzu Puppy
The process was easy with plenty of help along the way. Although there is some paperwork and vet appointments up front, your new animal arrives in great condition. They are truly invested in the health and well-being of your new pet. Happy I used their services!
Customer photo of Havapoo puppy from Wanda R.
Lance
Havapoo Puppy
Everything went smoothly as expected. We love Lance ( now Tucher). He is so sweet and loving. And he is beautiful!!
Alex
Bernedoodle Puppy
While we very much enjoy our new puppy, the process was far less than desirable. First, t is not until you have paid at least the deposit amount that you are presented with a 12 page contract requiring 54 initials and 2 signatures, all pretty much outlining that Pawrade and PetPay (their affiliate) have all the rights and buyer has basically 0. They also go into great detail many times in bold print that there are absolutely no refunds. Then there was veil of secrecy in that breeder contact information was not at all forthcoming even after fully paying for the puppy. They claim not to do that until the puppy has had the final head to tail vet check and they have that documentation. This created some needless anxiety as we had literally driven 8 hours of a 10 hour to pick him up when we finally got that information. In their contract it also has you agree that you cannot breed the animal and agree to have spayed or neutered in the first year. Transparency would have done wonders
Isabella
Dachshund, Mini Puppy
The whole experience was absolutely fantastic! We stumbled upon our adorable fur baby Bella, and let me tell you, we are over the moon with joy! The experience and transaction couldn't have been any better. We were constantly kept in the loop with updates, and the team was super quick to address any questions or concerns we had through the communication portal. I can confidently say that we would definitely choose Pawrade again to bring another adorable puppy into our lives!
Customer photo of Poodle, Toy puppy from Brock W.
Gabriella
Poodle, Toy Puppy
Gabriella came to us very happy and content....drivers really awesome....they answered all my texts to see how things were going....highly recommend 😀
Customer photo of Havanese puppy from Amanda B.
Mateo
Havanese Puppy
Wonderful experience. Everyone we worked with was fantastic! They were very helpful, thorough and friendly. They went out of their way to make us feel at ease and accommodate our needs and helped us with every step of the process. Our new little furry guy has won over our hearts and we're so happy to have worked with Pawrade.
Stamos
Corgi, Pembroke Welsh Puppy
Very pleasant experience. Personnel answered every question and concern quickly and efficiently. My new puppy is very happy and loving.
Joseph
Puggle Puppy
Paw rade is fantastic made getting our new puppy super easy.
Customer photo of Bernedoodle, Mini puppy from Victoria A.
Larkin
Bernedoodle, Mini Puppy
Pawrade is a very thorough company. Very efficient. Only hiccup I had was in finding out exactly when he was on his way once everything was complete. But it was so exciting seeing the transport person bring him up the front walkway! We just love him. Our grandson, who Is autistic and needed someone to call his own and take care of, just loves him!❤️
Customer photo of Havanese puppy from Stephanie A.
Grace
Havanese Puppy
I am so in love with my Havanese Puppy❤️ Pawrade made it a safe and professional transaction!!
Customer photo of French Bulldog puppy from Dominique A.
Sarge
French Bulldog Puppy
Our new little boy is adorable. The transaction working with Pawrade/Petpay in the beginning was incredible. Communication was spot on. Towards then end and dealing with travel arrangements it got spotty and I was left without correspondence for a couple days not knowing when our little guy was arriving. Then I finally recieved text at 4am that he would be arriving that same evening. I was glad, but also a little mift! All in all we love (Sarge) new name Riot to add to our family of Frenchies. Thank you.
Customer photo of Bichon Frise puppy from Dan F.
Van
Bichon Frise Puppy
Excellent communication from all ends from beginning to end.
Kinsley
Bichon Frise Puppy
IT WAS A WONDERFUL EXPERENCE THEY ALL WENT STEP BY STEP, i JUST FOLLOWED INSTRUCTIONS, AND IT WAS SO EASY AND THE DRIVERS OF THE VAN WAS SO NICE THEY KEPT IN TOUCH ALL DAY LONG THE DRIVERS THEY REALLY CARED ABOUT THE DOGS I WOULD DO IT AGAIN SOON
Ethan
Pug Puppy
Awesome communication, puppy is gorgeous and just a lovely puppy.
Customer photo of Shih Tzu puppy from Nancy C.
Elle
Shih Tzu Puppy
Perfect!! everything went well. There were no glitches. The puppy came within a minute of when they said they will be here. When I first Everything went well. There were no glitches. The puppy came within a minute of when they said they will be here. When I first looked into parade, looked at your company I was afraid because I had been scammed. There are so many puppy scams online but you guys turned me around and made me believe in people again the puppy is just beautiful. Her name is now Hailey. She's just perfect. Everything went well. I got what I was promised and I just love her and you guys are the best. Thanks for everything when I hit the lottery, I'll come back for another one.
Catarina
Shih-Poo - Shihpoo Puppy
Excellent communication from the beginning. Pawrade walked us through the entire process. I would highly recommend them! I ended up flying to pick up my new fur baby cheaper than their nanny service. I'm so glad I did. It was a great experience ❤️🐶
Customer photo of Havanese puppy from Kathryn W.
Frankie
Havanese Puppy
I sincerely appreciate everything you have done for me to have such an adorable puppy. He's a joy!
Cadette
Dachshund, Mini Puppy
We love love Cadette who is now named Israel but we call her itzi for short name. Love her so much.
Customer photo of Shiba Inu puppy from Jorie H.
Akemi
Shiba Inu Puppy
I had been watching Akemi for a while and she was reserved before I could. I sent a comment on how she was my dream puppy and to just kind of be kept in the know if another puppy like her showed up again. A couple days later, I was told that due to some unforseen circumstances, she couldn't go to the first people who reserved her and if I'd be interested. Of course I was!! After she arrived home, she warmed up almost immediately, as if she knew I was her human all along. I'm so incredibly happy that she's my little princess.
Mason
Pomsky Puppy
Pawrade has been great throughout the entire process. Their professionalism has been amazing. I am thankful that this type of company exists.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.