“Great transaction. Great experience! I love my new puppy. He is exactly what I wanted. He is a little snuggle bug. ”
Pawrade Reviews: 19,144 verified customer reviews from real families
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
“I had a great experience with pawrade. My puppy arrival date got pushed back twice is the only reason for a 4 star rating. ”
“At first I was hesitant because I put a deposit down on a puppy and I got scammed. But I researched Pwarade and saw all the positive reviews so I was sold. Myself and the entire family love spot we put a request for a new name and decided on Zeus. Thank you for bringing joy to our family.”
“Loved dealing with oawrade but was upset with the transportation.”
“I am very satisfied with my experience with Pawrade .”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Annie Even your social media strategist on Instagram was helpful!! We adopted our Annie Mini Goldendoodle and welcomed her into our home on Friday night. We took her to the vet today and she was issued a clean bill of health! We love her so much already! Thank you to all who put up with my million questions and fear. We couldn't love her anymore even if we tried!”
“It was a great experience! Pawrade made it easy between myself and the breeder and now I have a happy and healthy puppy. ”
“we instantly fell in love with our Frenchie puppy when we saw him on the site. Our puppy concierge was very helpful in walking us through the purchasing and shipment process with lots of pertinent information provided along the way. Overall, we've been very satisfied with the process and would use them in the future.”
“Experience was very smooth. Thanks to Pawrade team for a hassle free handover of our puppy. And also keeping us posted on everything. Appreciate all your dedication. ”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Absolutely wonderful experience with Pawrade from the beginning to the end. Puppy came clean and healthy. The transporter was in contact with me throughout the entire trip from Missouri to my front door. Our pup has adjusted well in the 2 days of having her.”
“Excelente servicio,seriedad y honestidad muy contenta yo y mi familia con nuestro nuevo baby perrito lo amamos !!!!!!!”
“Our puppy arrived in good condition. Hungry and thirsty. She's scratching a lot. Some matted fur areas. She doesn't seem to be trained to do her business outside. She is very active and seems to be happy to have a family of her own. Good disposition, kept me up all night.Shipping situation was very scary for me but my fears seem to be unfounded. Thank you so much for your help through this transition. Laska”
“Seamless process, excellent service and great communication! Thank you! Thrilled to have Boo! 🧡”
“I highly recommend pawrade to everyone who wants to have a furry babies! And they're great in communication. ”
“Everyone involved in the assistance of acquiring my new fur baby was amazing. Thank you all!!”
“Working with the team at Pawrade was fantastic!! All communication was prompt and accurate throughout the process. They were very gracious with various scheduling issues and accommodated us as best as possible!! We already love our new baby Rosie!”
“Everything went so smooth. The transport driver was great, keeping me posted on progress from pick-up to delivery”
“Absolutely love our new pup! It was such an easy and smooth process to get our new puppy! Our baby is healthy, sweet and so beautiful! Thank you Pawrade for helping me find the right fur baby for my family! ”
“Puppy is super cute and healthy. Process was great.”
“I found the greatest pup thanks to Pawrade. They walked me through every step and the assistance they gave was phenomenal. There are so many scams out there when it comes to puppy purchases. Pawrade took that worry out of the scenario. From deposit to delivery, A+++”
“All I can say is that I 100% recommend pawrade to anyone who is looking for an addition to their family. Its insane how skeptic i was because theres so many scammers online but they do a secure payment not cashapp venmo zelle bitcoin. Definitely love the communication from all team members who assisted me they made me feel secure and kept in touch with me . Breeder as well did an amazing job assisting and taking care of our new pup i can tell by her coat she looks healthy. Ruth street kennel in Texas ! All i have to say is Thank You all!!!!!”
“Pawrade has a wonderful service to reduce concerns throughout the buying process. Our puppy was delivered happy and healthy and acclimated quickly once home. We could tell he was very well cared for at the breeder and is almost potty trained and proficient in sit and come commands by day 4. ”
“What a wonderful experience working with Pawrade! From the very first inquiry to follow-up after I recieved my puppy the staff were exceptional. The staff are so courteous and polite is what makes a great company. Advice to others, trust the process. Pawrade knows what they are doing each person is an expert at what they are doing. Shout out to Dan, Shannon Gegor, Renee Smith and now the individual following up with heath and insurance. Thank you. I chose drive across country. Aaron, Karen and Son Silas with Williams Puppy transport where hilarious by sending fun anecdotes. I downloaded the app Life360 and followed them and my puppy along the way. Thanks again. One piece of advise, expand the bussiness include rescue animals as away to grow, actually any business you and the team could do if you desired, your excellent.”
“Very happy with communication. Would be good to include a full checklist of items needed, not just food. As a dog owner, I had everything purchased ahead of time, but a first-time owner might not think of everything. Wonderful puppy who is settling in well.”
“I was skeptical but could not be happier with my new puppy. The travel was delayed a bit and the waiting was hard. But she's here now and all was great at her vet visit.”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.


