Pawrade Reviews: 19,144 verified customer reviews from real families

“I want to give special thanks to Regina in Pittsburgh, she helped me through a tremendous loss we had on our 1 year old puppy, which who we also purchased through Pawrade. Again thank you with everything.”

“We can not say enough positive things about our transaction to get our new puppy, Everything went very smooth and as promised. Any questions we had or need hel with, were addressed. Our puppy is a little doll! Thank you very much Pawrade for all of your help! We would highly recommend this establishment to anyone that wants to get a pet”

“Thank you for letting us get Toby. His new name is Teddy. He is beautiful. Settled in my lap right now. Will take him to the vet tomorrow. Will keep you informed how he is doing. I need to go activate his insurance. Again thank you! Leo”

“I received 83 messages to respond too along with numerous people‼️ Few were from the same person‼️ I think this is totally unacceptable and at times had to wait hours for a response‼️Rating 1-10 I'd say a 5....”

“She's wonderful playful eat as well learned lot potting training. I'm ver happy to welcome home she's more alike my previous dog She looked forward to a bright future. Many thank you 🙏🏻 ”

“You did a wonderful job. We are so happy to have Luna. The breeder has stayed in contact and offered help if needed. Puzzle Piece Carriers did a great job bringing Luna from Arkansas to Pennsylvania. ”

“Delivery of our puppy was delayed because of bad weather, but she arrived safely and is beautiful, loving, and perfect. Our experience with Pawrade was very good. They were very responsive and helpful throughout the entire procesd.”

“What a wonderful puppy! Pawrade and their representatives were fantastic. I have a beautiful, sweet, smart, and very healthy Boxer. He came from an excellent breeder. Transport moved miracles to have my puppy arrive before a snowstorm….and they were stellar and very professional. You can trust Pawrade!!”

“Thanks for everything, easy smooth transaction.”

“The Pawrade customer service was excellent to a point. Staff was very communicative and helpful until the purchase of my dog was complete. After that I received a message with the date my dog would be picked up for delivery to me and then nothing more in terms of travel updates. Estimated delivery of a dog via ground transportation is 2-4 days with an exception for unforeseen events. I understood that. However, I received no information from Pawrade after my dog was picked up from the breeder. She arrived 7 days after pick up. With all the great communication that is provided during the purchase, I was surprised that Pawrade was not more helpful during the time I waited for my dog. My only option was to wait patiently for any information from the transport company which I received about 4 days after she was picked up. It may be policy that Pawrade ends communication after the dog's pick up date but as an expecting pet owner I would have appreciated something more from them.”

“The individuals of all the departments were all very helpful, however the process is very complicated as you have to talk to many different people about different parts of the process. The breeder and puppy are perfect though. ”

“I couldn't be more delighted with the Pawrade Team. They were focused, helping me find the perfect puppy to a safe and secure delivery. Even after my puppy was in my arms Pawrade was there to answer all my questions. Really can't say enough!”

“The process that the agency explained in order to get my pup was followed to the T . Every thing was perfect and the breeder happened to reside in Florida and we arranged to meet in a closer location. My pup is lovely and I would recommend Pawrade if you are looking for a new addition to your home. ”

“I was apprehensive buying apuppy online, but the nicest person at Pawrade walked me through the process. Everything went perfectly smooth😁and I couldn't be happier 🥳 thank you Miss Beth🙏🕊🕊”

“Pawrade is INCREDIBLE ! From our first email inquiry through welcoming Zeppelin home, they were prompt, supportive and put as much love into this puppy as we will. Could not be happier with our experience!”

“Through Pawrade I was able to find the most beautiful Bernedoodle. Their service, coordination and communication has been excellent throughout the process. I would highly recommend Pawrade~”

“After being a victim of a puppy scam I was reluctant to give pawrade a chance. I am so glad I did. This has been the best experience. Well worth the money...my puppy libby is so cute. Playful happy ever since she came in the door. Thank you so much 💓 ”

“We absolutely adore our new baby but I must say we were very disappointed at pick up as she was very dirty and smelled terrible and we had to drive 6 hours home with her in that condition. But we got her home and bathed her immediately and she's a happy girl! ”

“Thank you to all. It was a great experience and it went smoothly. Everyone I spoke to put me at ease. And was able to answer all my questions. I was kept up to date during Shadow's travels. I thank you from the bottom of my heart ”

“Our sales (Janell), transportation (Renee), and post-sales (Lois) liaisons all provided expert, friendly, patient, and responsive customer service. Why not 5 stars? Customers pay a premium for the dog and the air-nanny service. ”

“Everything went well, on time with the distance and weather we had.brodie is well 😊”

“Pawrade was great to work with - timely communication, easy process. Puzzle Piece Carriers transport did an outstanding job in delivery a clean, happy pup, sent pics and updates along the travel. Very happy with my friendly and smart new pup. ”

“A good friend of mine recommended Pawrade. the service above and beyond, from talking first representative till you receiving your fur baby. I can't stop admiring how helpful everyone at Pawrade was.They answered every concern I had. My puppy is at home healthy and happy and I couldn't be more gratefully for everything. Thank you.”

“Pawrade personnel were very positive, informative, accessible and pretty patient. We love our pup, who came from a great home. ”