Pawrade Reviews: Customers Love Us!

Oscar
Dachshund, Tweenie Puppy

Great all around. Thank you!

Sasha
Poodle, Miniature Puppy

This purchase turned to SHIT on the day we received our puppy Sasha!!! She was listed as a MINIATURE POODLE ON THE WEBSITE. All the paper work we received upon her delivery listed her as a MOYEN POODLE - this is definitely not a miniature poodle. To make matters worse when we took her to our vet 24 hours after receiving her they found EAR INFECTIONS IN BOTH EARS! We called Parade on the day we received Sasha to report the breed problem, not knowing about the ear infections at that time. They said this would be reported to Senior Management - we have yet to hear back from Parade!!

Phoebe
Dachshund, Mini Puppy

Best experience. The process for me took approx 3 weeks. Every single person I spoke with were some of the nicest people. They kept me updated the whole time. Well, mostly, the second week there really wasn't any changes. That would be my only complaint. I wish someone could've even just said we're still working we didn't forget about you. You get weary when you spend so much, you wanna make sure you're not getting scammed. Delivery was superb. I chose the pampered ground transport. They give you an app so you can see at anytime where they are. And at least once a day updates. Only thing I would recommend is the day of they give you a timeframe. Mine was a two hour window. Keep an eye on the app cause I didn't get a call a few minutes prior. If I wasnt watching I wouldn't have been outside the second they pulled up. The guys were awesome. They updated me about whole drive. Would absolutely recommend. Finally, my baby, "Phoebe". It was love at first sight. Happy and healthy.

Pip
French Bulldog Puppy

Awesome experience! Great company, connecting people with pets

Ferdinand
Bernese Mountain Dog Puppy

We got a healthy puppy with no issues. Was a little skeptical with some reviews but we took the chance. We definitely over paid but wouldn't have found the dog we wanted locally without this service. I personally drove 10 hours each way to drive the puppy home myself. I believe shipping a puppy is cruel and makes the process worse and high risk. Overall we are happy

Waldorf
Chihuahua Puppy

I love this little guy!! Everything went very well. Your team is exceptional! I can't thank you enough .

Snap
Shih Tzu Puppy

Snap has a new name her name is Daphne she's smart and attentive.. I was a little Skeptical at first but have found that the service is impeccable .. Thank You

Gobi
Bichon Frise Puppy

I waited for my new bichon baby to get old enough to travel but he arrived last night! In perfect health and disposition at almost 10 weeks old and 2 # 6 ozs picked him at 6 weeks old. The breeder has already called and checked on him. He is settling in nicely.

Willow
Malti Poo - Maltipoo Puppy

So happy I found Pawrade! We received the most adorable puppy we could ever ask for. From my initial phone call to the day we received our puppy Pawrade was there to keep us updated or answer questions we had. We had to have our puppy driven to us and the drivers were amazing as well keeping us updated the entire trip. With all of the scams out there I felt very confident and trusted everyone we dealt with and we ended up with the most adorable, healthiest puppy!

Raynor
Golden Retriever Puppy

My puppy is beautiful and healthy. There are a few things that I was concerned on. First of all they are not fast at getting back to you on issues . Also two they brought my puppy in the middle of the night which was nerve wracking for me. Daytime hours should be drop off times. The puppy is perfect and I absolutely love him.

Asher
Schnauzer, Miniature Puppy

What a wonderful, smooth transaction. Our lil' man is home! Thanks to Kelly, Lois, and Shannon with the assist of Lindsey and Carli after hours. Special thanks to Ashley, our breeder for all your love sweat and tears! You are ALL TRULY APPRECIATED! ~Rose~

Leo
Dachshund, Mini Puppy

Unfortunately the process to get my puppy in the end was terrible customer service. I was not issued my final invoice until after I had received my puppy. I was contacted through a text thread in app that I had the final balance due to pay. I am an artist and I work with my hands, not to mention I was taking care of a new puppy when I received the message. I responded that I was working and that I would look at it later this evening. The text to follow in response to my message stated that they would send the authorities if I did not pay the invoice immediately. I then got off the scaffolding I was working from to have a look at the invoice to pay it. The invoice was wrong. I was overcharged and I expressed my concern and asked it to be adjusted. It was not and I was literally harassed the rest of the day. I would not accept the invoice and continued to ask for resolution. I lost an entire day of work. The invoice was adjusted to deduct $250 but it was still not correct.

Vander
Dachshund, Mini Puppy

Everything about the experience was top-notch. 5 Stars across the board. Thanks so much!

Deklan
Aussiedoodle Puppy

The puppy and process was pricey but Pawrade is a very efficient organization. We love little Fennegan (Deklan). Fenn has given us and our familiy so much joy this holiday season! Thank you Pawrade!

Oliver
Dachshund, Mini Puppy

Pawrade was terrific from start to finish. We were notified before pick-up that Oliver had a parasite found during his last vet visit fecal exam. The team quickly started medication, and Oliver was cleared in less than three days. The Pawrade team communicated with us the entire time as we had airplane tickets and hotels booked. Since settling in, Oliver has gained over 3lbs and is very active. He loves his new home and his brother, Otto, that we kept together! We love them both, and Pawrade made it easy for us to book them both at the same time from the same breeder. It was important to us to have two pups; it was a great bonus that they were brothers. The payment system is quick and easy to understand. Parade has an incredible plan to keep you and the pups protected should something happen. I can't give enough praise to the team. Thank you, Pawrade!

Frank
French Bulldog Puppy

We love our new baby Frenchie. He's a delight!

Grace
Cockapoo Puppy

It was all very thorough and I have the cutest puppy now!

Victor
Havanese Puppy

Selections of beautiful puppies were plentiful. The process was quick and straightforward, communication was slower than I would like. Delivery was on time.

Rafael
Shih Tzu Puppy

We are so in love with Rafael. He is full of love and playfulness. He is adjusting to his forever home very well! He has a great appetite and gets lots of playtime in our yard, he sleeps through the night We are working on potty training! We have a great Vet and Rafael has no issues when we go see the Vet. Thank you all so much for your excellent customer service!! Rest assured that he will have a loving home with us!!

Ruby
Bernese Mountain Dog Puppy

Thank you. We love her and communication all along the way was wonderful.

Wren
Malti Poo - Maltipoo Puppy

I am more than happy to get my cute and healthy Maltipoo! She's perfect! The process went smoothly and I was treated very well, excellent service! I highly recommend Pawrade! Thank you very much!!!

Talia
Mixed/Other Puppy

You folks were great to work with. We adore Talia (now Tater Tot). Our goldendoodle already loves her, too. We're going to give her the best life ever!!

Faust
Dachshund, Mini Puppy

Our new puppy is doing terrific. Thanks to Pawrade, and our travel nanny for delivering him to us heathy and happy!!

Ryder
Doxiepoo Puppy

The only reason I gave even a one is because my puppy turned out to be exactly what I wanted. Getting through the process was a horrible experience. I won't go into detail but I can say pretty surely that I won't be using Pawrade again.

Lionel
Bernedoodle Puppy

This is my 2nd puppy from Pawrade. Extremely happy with both purchases. Both dogs are healthy and loving.