Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 291 of 589 of 17,657 customer reviews

Peyton
English Golden Retriever Puppy
This was an easy process, super professional. Everyone was super nice, walked me through the process. All my questions answered immediately, great communication. My puppy is the cutest, best personality, completely happy!!!
Drue
Labrador Retriever Puppy
Drue arrived Thursday evening. We are happy with her. She has a broken tail and has had it a very long time. She was vet checked on Saturday morning. She was again vet checked with a FULL exam with our regular vet on Monday. Pawrade was helpful in choosing our precious pet. She is a happy puppy
Customer photo of Dachshund, Mini puppy from Adoralida P.
Raelynn
Dachshund, Mini Puppy
Raelynn is now Dama Preciosa and has settled perfectly into The Pack. Process was smooth and efficient. I enjoyed tracking her travel. Delivery guys were great. Thank you so much for the puppy of my dreams.
Callie
Cavapoo Puppy
You no the old saying Too many cooks spoil the broth. One person should follow the puppy throughout the whole transaction. Health guarantee should be made simple what is covered and what is not covered. More contact with breeder after purchase. Delivery options should be made easier to understand. Airplane or drive at time of purchase. More contacts with delivery driver. Overall rating three stars.
Batgirl
Cockapoo Puppy
Such a smooth process. Everyone was so easy to work with. We love our new girl!
Customer photo of Havachon puppy from Marlene B.
Bear
Havachon Puppy
From beginning to end, it was so important to me is they treated new owners, just like they care fore there puppies. I was happy day bye day they kept up with us keeping us in formed the both of us, about puppy and myself. I as so thrilled to get my puppy. Simon
Sophia
Schnauzer, Miniature Puppy
Love our puppy. Great temperament and personality. The reason for the 3 stars is the level of secrecy between the breeder and buyer. I was never able to speak to the breeder. I wanted to know is it a family home with kids. Potty training at all, etc. I want to know what I'm getting. Also wanted to ship some toys and blanket so she would feel at home in her new home. 99% was a canned response in a chat box. Driver showed up at 5am and was professional, but very fast drop & sign here take a pic with your dog and gone. Love the puppy, the process wasn't the most enjoyable or make you feel confident in your triple the price as a local breeder, but overall we are happy with the quality of the puppy and purchase
Customer photo of Labrador Retriever puppy from Andrea H.
Patrick
Labrador Retriever Puppy
Had great support from the Pawrade team who kept me updated re where Patrick was at in the process. They responded to my questions quickly, and provided good info about preparing for a new puppy. Patrick arrived a little tired on Friday night, but was otherwise happy and healthy after a 4 day cross country road trip. Would highly recommend pawrade!
Customer photo of Border Collie puppy from Thomas D.
James
Border Collie Puppy
I am very happy with the puppy and the transaction. I rate you 5 out of 5 Thank you !
Customer photo of German Shepherd puppy from Tracy G.
Romeo
German Shepherd Puppy
Excellent service! We love our little man and he is everything we hoped for
Customer photo of Mini Hippo puppy from Mary S.
Latte
Mini Hippo Puppy
I have nothing but good things to say! The transaction and delivery went smoothly. I was kept in formed throughput the prosses and my puppy is perfect. Very happy
Customer photo of Pomsky puppy from Rey R.
Anthony
Pomsky Puppy
Anthony ( TONI) how we decided to call him is doing great. He adapted really quickly as a new member of the family. He is eating and drinking well. He have already visited his vet and the results show he is in good healthy condition. Thank you very much for helping us find our new son. Dad and Mom are very grateful. Bless.
Mick
Poodle, Miniature Puppy
I am so pleased with the process , It went great. The total process on point, very professional, and you just follow the instructions that's given. I am Happy, Thanx you.
Customer photo of Yorkshire Terrier - Yorkie puppy from Amanda B.
Theodore
Yorkshire Terrier - Yorkie Puppy
The best experience I've ever had adopting a puppy. From zoom calls and updates to pictures and a flight. I would recommend Pawrade to everyone who is looking for a furry best friend! 💙
Customer photo of Corgi, Pembroke Welsh puppy from Mary Pat S.
Josephine
Corgi, Pembroke Welsh Puppy
My Puppy Concierge, Tara and the entire Puppy Support Team, Aaron, Carli, Shannon, and the Drivers Larry and Lee (please forgive me if I didn't mention everyone) stayed in contact with me throughout the purchase, informative nutrition needs, travel and the all important Veterinary appointment w/I 72 hours of arrival! I was very impressed and thankful of all of their efforts!
Olaf
Akita Puppy
The puppy arrived home happy and healthy. Thank you!
Paco
Havanese Puppy
Pawrade did a good job of handling the purchase and shipment of my puppy. Lots of information! The one glitch we had was that I didn't understand that I had to go to a facility other than the airport terminal baggage claim to pick up my precious package. We figured it out, and I may have been told, but just missed it. Other comment was that it has been 2 months since my puppy had any vaccinations. His last vaccination was in August, and he didn't get anything in September or October! So we are going to need to catch him up on his protective vaccines. This was a disappointment. He also arrived with an eye infection that is now being treated. The food that came with him was different than what I bought.. I bought puppy food for small breed. He came with food for toy breed. Small item, but thought I'd mention it. Again, overall, the process was handled well and I ADORE my new little man!
Customer photo of Saint Bernard - St. Bernard puppy from Patti W.
Judge
Saint Bernard - St. Bernard Puppy
Judge arrived safe and sound. He is perfect and we have all fallen in love with him. We changed his name to Sammy. He is settling in nicely, and having fun with his siblings - a 5yo female Saint Bernard named Chloe and 2 shih zhu's, Stryker ( 6) and Todd (12). Thank you so much for bringing so much happiness to us. We love him so much and promise to give him the best life possible.
Customer photo of Rat Terrier puppy from Jensen G.
Kane
Rat Terrier Puppy
Puppy kane arrive early in great shape very good looking pup thank you.
Keiko
Shiba Inu Puppy
Great service reasonable prices very friendly people who work for Pawrade would deal with them again
Ellie
Shiba Inu Puppy
We are grateful to have an adorable puppy for me and husband. The service by Pawrade was exceptional especially for a first time adopter like us. Pawrade has provided all necessary information so our puppy can be on good care when she arrives.
Customer photo of Poodle, Toy puppy from Karen C.
Ridley
Poodle, Toy Puppy
Every one at Pawrade was so professional with a big bowl of love. My husband and I are in love with our little bundle of joy. I must admit I was very nervous about getting a puppy on line, but Pawrade was remarkable. I was reassured and felt like they were old friends. When the puppy we wanted had already found a forever home, we were heart broken. If not for Pawrade's help, we would never had found our sweet little girl. We had a nanny bring her to us and Amber kept us up to date with such lovely texts. Right up to the time she landed. This was the best experience all around. On a scale of 1-10, I'd give them 10+++++++. I recommend Pawrade and the whole staff to everyone. They took all the stress out of what I thought could have been a very stressful on line experience. Oh by the way, we named our little toy poodle, Jolene. Our home is complete. Thank you all so very much at Pawrade. John and Karen Cook.
Ollie
Dachshund, Mini Puppy
Everyone was friendly and everything went smooth, the only thing I would say is that the Airpanion was WAY to expensive to be flying standby. It was frustrating having everything delayed
Hetz
French Bulldog Puppy
So Happy with our Frenchie! Highly recommended ! He arrived safe home 😇
Cameo
Poodle, Miniature Puppy
Thank you to the Pawrade team for helping us receive our new love and family member! The whole process of selecting, communicating and processing her delivery was smooth and pleasant! Little Yoko is a healthy, happy puppy filling our lives with laughter, healing and love!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.