Pawrade Reviews: Customers Love Us!

Aiden
Siberian Husky Puppy

I would NEVER recommend anyone purchase a puppy from Paw Parade ! During the time I was making payments everything was fine , but when time came to deliver the puppy by flight ( which was paid for ) there were problems. I was told there were no Animal Friendly flights available and that a drive from Upper Michigan to Las vegas was the only option . Driving cross country durning winter did not appeal to me I left numerous messages with the customer service phone number and never once got a call back Thanks to my Puppy Concierge Tony , who did make arraignments to have to puppy flown out I did recieve my purchase Not thanks to Paw Parade If you want to improve your review , fire the Customer Service staff that does not do customer service. Also fire the transportation staff as at the 8 week mark they began to search for transport . That should have been doen weeks earlier No , I am VERY disappointed with Paw Parade and will tell everyone NOT to purchase from you !

Valentina
Cocker Spaniel Puppy

I would not use pawrade again or refer this service to anyone. They are overpriced, poor commucators, and sold me a puppy with health issues that were not disclosed.

Bentley
Cavapoo Puppy

We could not be more satisfied with our puppy, Bentley. He is everything you described and more, loving, affectionate and very bright. His first Vet visit went well and he is very healthy. We fell in love at first sight and know that feeling will grow even stronger as time goes by. Thank you for sending us our beautiful little furry child.

Tisha
Poodle, Toy Puppy

Two stars because we love our puppy but the process was painful. I'm not sure if I just got unlucky, maybe it was the time of year, but the communication during this process was bad. It started with my concierge disappearing and I wasn't getting any responses. Finally I called in twice and found out my concierge had an emergency, but no one picked up my case while they were gone going into a holiday when communication would already be delayed. When my concierge did finally come back and resumed assisting me the following week, responses were short and I had to ask specific questions to receive full information regarding what was happening. They never acknowledged my request to ask the breeder for more photos of our puppy. The sky nanny service asked for a tip ON TOP of the exorbitant fee. Since delivery I've asked for the transfer of ownership document multiple times and still have not received it or any further communication. I would not recommend Pawrade to my friends or family.

Brittany
Poo-Ton Puppy

What a great experience! So easy and helpful from start to finish. Thank you for bringing our fur baby to us.

Loni
Schnauzer, Miniature Puppy

I highly recommend Pawrade. Extremely convenient process for getting a puppy. They take care of all the details and are available to answer questions during all business hours. Spoken with multiple members of their team and everyone was very professional. We are extremely happy with the delivery of our puppy and she is a healthy, happy beautiful puppy. Thank you pawrade.

Elena
Bernedoodle, Mini Puppy

Elena (now Ella Grace) arrived as advised however her first bowel movement she had a bloody stool. She was taken to the Vet the vary next morning. Prato was ruled out but she had to be put on medication. Once again 1/8 cup of food was provided which was. It enough to transition her to a new food

Daisy
Malti Poo - Maltipoo Puppy

I love my new puppy! I only have one thing I think can be improved . When she arrived her white fur was gray. They told me it was from the newspaper they used in the crate. Maybe if they had used puppy pads in place of newspaper, she would have arrived the beautiful pup that she is. I still rate Pawrade with 5 stars!!! Thank you for bringing this beautiful to me!!

Tater
Chihuahua Puppy

We are extremely pleased with Pawrade and the way they took care of us and our Tater (Now Tim, Timmy). They were concerned and caring from start to finish! The two men who delivered Tim to us were kind, gentle, and caring also. Tim arrived in excellent condition and is just so much fun! He feels right at home and we feel that from the start he is a family member. We appreciate Dan and Carli of Pawrade so much. They put the well being of the puppy first in their concern, which we liked very much. We highly recommend Pawrade to those who want to bring a healthy, happy puppy into their homes. We cannot say enough good things about Pawrade. They are the best!!

Cash
Cavalier King Charles Spaniel Puppy

His new name is Cappy! He is just the be—smart and fun and an all round delight. I couldn't be happier. He eats well, plays and has his own bed but has slept next to me every night. Working on potty training with some success

Tabbie
Beagle Puppy

Donna provided excellent communication throughout. Puppy came in evening and felt a bit late, also made my vet appt slightly late as I never expected to get the puppy so soon. Was told plan on 3-4 days and came same day. Pup also had some fleas but otherwise arrived safe and sound. Drivers did a great job of communicating as well.

Nessie
Golden Retriever Puppy

It did take a few days. Nessie was delivered to us safely and soundly without a problem. It is a very puppy first approach, and for that I'm very happy.

Henry
Miniature Australian Shepherd Puppy

Our puppy arrived with numerous infections and parasites. He was malnourished and covered in feces and urine. You lied and said you arranged for air transportation. Three days later he arrived via "wags on wheels." He was coming from Arkansas - our vet said he was most definitely from a puppy mill. You and whomever WHELPED him should be ashamed of yourselves. You lied about everything. The fees you charged are criminal. I would never, EVER recommend your service to anyone. I am so happy our sweet boy is doing okay. Thank goodness we provided proper medical treatment ASAP. Do better.

Fluffy Fletcher
French Bulldog Puppy

I received a puppy with parvo. 3 days after getting him he had to go to the ER. 10000 later and they're still not sure if he'll survive. My daughter is traumatized

Lainey
Poodle, Miniature Puppy

I'm very happy with my puppy; however, I wasn't happy that I could not speak directly with the breeder or get a video prior to receiving my puppy. Also, the puppy arrived with yeast infection in his ears even after being certified by a vet that he was good to travel with no issues. Additionally, my puppy has a congenital knee defect. When I brought this up to Customer Service, that my vet diagnosed him, I was simply told that particular breed tends to have that. Considering what I paid for this puppy I found that response less than stellar. I had no heads up for this condition. Perhaps if I'd actually spoken to the breeder directly, I could've been informed of this. Usually, when dealing with a breeder, you're able to video chat, or at least receive videos of your puppy I could only go by Photos, considering the responsibility and high value of this transaction, I think it's very important for people to be able to have some sort of interaction prior to receiving their puppy.

Clara
French Bulldog Puppy

Very satisfied with the entire process. Clara is a honey bear and happy to be with her sister Chasis.