Verified · May 22, 2026
“Pawrade was very supportive and responsive through the adoption process.”
Christina R. · Evanston, IL
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Pawrade Reviews: 19,144 verified customer reviews from real families
Happier pups. Brighter tomorrows. ♡
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Trustpilot
Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Page 30 of 337 · newest first
Verified · May 21, 2026
“Great experience from beginning to end. We love our new pup!”
Zalen C. · Laurel, MD
Verified · May 21, 2026
“Everything was organized and straight forward. Pawrade make this process so easy!”
Michelle M. · Elkhorn, NE
Verified · May 21, 2026
“Everything was awesome except the questions and asking for my husband and I had to send photos of our licenses. I think it’s over kill too many questions. I that the end of this I was going to get top secret clearance for the pentagon.”
Jane C. · Boston, MA
Verified · May 21, 2026
“I can't express how fantastic our experience with Pawrade was! From the first phone call to the delivery of our puppy!! I am so thankful for Pawrade and the delivery service express puppy!!! Do not hesitate to get your new puppy from Pawrade! They are the best!!!”
Victoria B. · Fountain, CO
Verified · May 20, 2026
“We thrilled to have her here. She is beautiful and funny. She chases us around and likes our shoes. Our pomeranian Penny keeps checking her out. I think they will get along great. Thank you for being a reputable company.”
Shirley B. · Springfield, MA
More reviews below · skip ahead
But first — a puppy with a health care system? Ours have one. ♡
Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.
Independent, third-party reviews. We can reply; we can’t edit or remove.
Verified · May 20, 2026
“Pawrade was supportive and professional through the process. Great experience for a new Grand Paw-Parent! We have a great new fur baby added to the family.”
Angela Y. · Brooklyn, NY
Verified · May 20, 2026
“Lulu has been an absolute delight since her arrival. Appreciate the communication and security measures taken for her to arrive safe and sound. Did find all of the computer exchanges, communications and steps quite cumbersome-(Print was very small and light making it difficult to read) especially when I'm not that computer savvy. I did feel a bit overwhelmed at times that if we weren't able to complete all of the paperwork in time there may be a delay in receiving Lulu. It would most certainly be a challenge for anyone to purchase from your site who does not have access to their own computer and computer skills. That being said Lulu is doing well and settling in to her new home & family. We are thrilled to have found her and look forward to many fun years ahead. Thank you for all of your help in answering our questions. Best, Linda & Bob Poole”
Linda H. · Philadelphia, PA
Verified · May 20, 2026
“Good process- the team is with you every step. Would highly recommend”
Daniel P. · Oak Island, NC
Verified · May 20, 2026
“Everyone at Pawrade was absolutely amazing!! They made the process easy to understand and were always available for any questions we had. Special thanks to Hannah, Cindy, and Donna for all of the help through every step of the process! The breeder was kind and great to deal with as well! Their love and hard work socializing our puppy made it simple to acclimate her to her new home and her big sister Lucy. I've already recommended Pawrade to several friends and coworkers and would definitely use them in the future. Lainey is home and she and Lucy are already playing together and snuggling up for naps! We couldn't be happier with the new addition to our little family and we have the team at Pawrade to thank! If your looking for a new fur baby and want to ensure you are dealing with an ethical company who's priority is always what's best for the puppy, you've come to the right place! Thanks again to everyone on the team that helped us from start to finish!”
Kristin B. · Fraser, MI
Verified · May 19, 2026
“I'm so glad to have this puppy. He has a good, permanent home. He is so cute. ❤️❤️❤️”
David S. · Gorham, ME
Verified · May 19, 2026
“We love our new puppy! Very happy with the service and communication from Pawrade.”
Erica B. · Ballwin, MO
More reviews below · skip ahead
More below — but families keep raving about the same things. ♡
Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Customer Videos
Prefer to watch? Families filmed the whole thing.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
Never alone, not for a minute. ♡
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center
You, the breeder and your Concierge in one thread — every message logged.
Recorded & retained
Video call
Meet the breeder and the puppy live. Calls are recorded and kept on file.
Recorded & retained
Phone call
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
Puppy first, before the review
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
Licensed-vet exam, 3–5 days before travel
A full physical of the actual puppy — not the parents’ paperwork.
Fecal test, vaccines, deworming
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A finding pauses the trip
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Findings shared with you
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
Health Guarantee, independently administered
3 years included, extendable to 10 — run by PetPay, not the breeder.
“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
The Puppy Guide
Supplies, first 72 hours, potty and crate basics — sent before arrival.
72-hour vet visit
We ask every family to see their own vet within three days, and explain why.
A concierge who teaches
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Where not to go yet
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
A healthy start for a happy tomorrow. ♡
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · May 18, 2026
“I’m very pleased with my new Yorkie, Tulip(new name Misty). She arrived well socialized and adjusted to the other pups I have (also purchased from Pawrade) very quickly. She is a very loving little pup. If you are looking for a new pup, I definitely recommend looking at the Pawrade website.”
Donna D. · Islip, NY
Verified · May 18, 2026
“We are very pleased with the pup. We are still working on the perfect name. She passed her vet check up on Friday. Transport people were great. She's eating and sleeping well. One question....her microchip, is that in my name or do I need to reregister somehow? thank you Cathy & Tony”
Catherine S. · Rochester, NY
Verified · May 18, 2026
“Form the start the communication was fantastic. My wife loves our dog and the delivery drivers were super helpful and kept in touch with us the entire time.”
Dale V. · Harahan, LA
Verified · May 18, 2026
“The process was seamless and Mason is so adorable and cared for. He makes me smile. It was love at first sight. You guys do an excellent job with communication.”
Marcus W. · Little Rock, AR
Verified · May 18, 2026
“The experience was very professional and ethical.”
Stephanie B. · Wilbraham, MA
Verified · May 18, 2026
“I got the sweetest healthiest golden retriever. I can tell he was well loved and taken care of. He did amazing during his puppy courier travels. I could not be happier. Thank you. ❤️”
Ryan H. · Richland, WA
Verified · May 17, 2026
“We are very happy with our Cavalier King Charles Puppy.He is doing so good. Already started training and he coming along well already. He is such a love, we are very happy.”
Pamela B. · Alton, NH
Verified · May 17, 2026
“I received regular updates and got my pup with ease. I could tell he was well taken care of!”
Katryna N. · Seattle, WA
Verified · May 17, 2026
“Good experience. PIPER IS EVERYTHING I HOPED FOR. System seems very efficient.”
Jeffrey C. · Naples, FL
Verified · May 17, 2026
“Everything went very smoothly. Our little guy is happy and healthy”
Steve S. · Massapequa, NY
Verified · May 17, 2026
“She was delivered by a sweet young woman in perfect condition and absolutely beautiful! They are easy to work with and so friendly!”
Christine L. · San Antonio, TX
Verified · May 17, 2026
“Overall it was a good experience. I was nervous about getting scammed at first, but my coordinators were very responsive to my requests and put my mind at ease. We are very happy with our purchase.”
Ellis S. · Bonaire, GA
Verified · May 17, 2026
“a very alert and smart puppy! love her !”
David K. · Allouez, WI
Verified · May 17, 2026
“Great worry free experience from beginning to end. Communication was just enough from Pawrade not to worry. The puppy was exactly what we wanted. Health was perfect. Would not hesitate for a second going through the process again.”
Joel C. · Gilbert, AZ
Verified · May 17, 2026
“Great service. Real time communcations throughout the entire process...”
John P. · Bradenton, FL
Verified · May 17, 2026
“I had an excellent experience buying my puppy through Pawrade. Communication was fast and informative. All my questions and fears were addressed by my concierge lightening fast. My puppy arrived healthy, happy and gorgeous.”
Ramona M. · Auburn, ME
Verified · May 16, 2026
“Everything went smooth. Im still waiting on her registration papers. So I would like them soon Give a update when I get her papers”
Wanda H. · Hemingway, SC
Verified · May 16, 2026
“Happy to have my beautiful puppy! Everything went smooth from start to finish. Thank you for my lifetime of love 😊”
Terry T. · Sterling Heights, MI
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.