Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 28 of 589 of 17,657 customer reviews

Plum
Cockapoo Puppy
this delivery was a bit tricky as i live on an island so we had to arrange a "hand off" on the mainland side of the ferry. the drivers stayed in touch so we could keep times in line. pick up was arranged and on time. pup was handed over with care and all went well. she's tired, but so far, these early hours suggest she is happy to be with us.
Elmer
Poodle, Toy Puppy
Everyone was very helpful. Formation was easy to obtain. People were easily available.
Josephine
Shih Tzu Puppy
You send a 7 month old puppy in heat for a 2 day van ride across the country? And didn’t tell me she is in heat! I asked 3 times to speak with her breeder beforehand - never happened. Maybe he would have mentioned it. Room for improvement for sure.
Makayla
Schnoodle Puppy
The whole transaction was flawless and the process was very customer friendly.
Sass
Boxer Puppy
Amazing experience from start to finish. Very thorough and smooth from purchase to delivery! Customer service with Pawrade and their delivery partner (Wags on Wheels) was very transparent and seamless. We’re very happy with our new girl!
Sullivan
Bernedoodle, Mini Puppy
The process was so smooth and everyone was so helpful from beginning of process to the end.
Mister
Maltese Puppy
From the start to delivery, everyone was great to deal with
Delilah
Maltese Puppy
A very organized agency who loves puppies and placing them in forever homes. I have read that the puppies lived in a puppy mill in Missouri (where my puppy was from) before being obtained by Pawrade. I pray this is not true, but the internet is filled with these reports. Better communication is sorely needed after the sale. I never spoke on the phone with anyone ( although I repeatedly requested it ) after I paid over$4,000. I have many issues with how the puppies were herded into the van and there was no one to care for them. I don’t think we would do it again - working with Pawrade. Carol
Francisco
Bernedoodle, Mini Puppy
I recently purchased a puppy through Pawrade and have mixed feelings about the experience. While we love our new puppy, there were some concerns with the process. We weren't able to meet the puppy's parents or communicate directly with the breeder, which was a drawback for us. We also had issues with receiving accurate pictures and updates, which caused some anxiety. That being said, the puppy has brought immense joy to our family, and we're grateful for that. However, I would caution others to carefully consider their options and weigh the pros and cons before working with a third-party service like Pawrade. If you're looking for a more personal experience and direct communication with the breeder, you might want to explore other options. Overall, our experience was neither entirely positive nor negative, but I would recommend prioritizing direct communication with breeders and doing thorough research before making a decision.
Rylee
Rottweiler Puppy
Everything was perfect with one exception. The puppy arrived at 10:15 at night. It gave us no time to acclimate the puppy with our existing dogs. Not good.
Customer photo of Cavalier King Charles Spaniel puppy from Derrick B.
Charlotte
Cavalier King Charles Spaniel Puppy
The process was very easy. There was someone with me every step of the process and everyone was friendly. Would have liked just a little bit more communication during the waiting period.
Customer photo of Maltese puppy from Asianae H.
Newton
Maltese Puppy
Love love LOVE him! You guys did amazing the entire process was super easy and a breeze ! Super excited to have our little man right before Christmas! The kids love him too!
Ella
Maltese Puppy
The process was easy and smooth ,thx for making it so easy
Customer photo of Yorkiepoo - Yorkie Poo puppy from Ray K.
Quartney
Yorkiepoo - Yorkie Poo Puppy
Very professional and helpful in helping us find the perfect puppy in a location we could pick up close to our home.
Delta
Miniature Pinscher Puppy
The process was quick and easy. The dog came from the breader potty trained We have had her three days and she knows exactly what to do. She’s super smart, super cute and we adore her already.
Customer photo of Pug puppy from Sara C.
Navi
Pug Puppy
Smooth process! Wonderful puppy. Thank you!
Customer photo of Dachshund, Mini puppy from Jackii M.
Quinessa
Dachshund, Mini Puppy
Pawrade was soo easy and smooth when it came time to choosing our furever baby! Every question was answered and followed up! We are beyond joyful and grateful to have our pup finally home with us! Safe and reliable, without a doubt!
Lucy
Shih Tzu Puppy
Transaction was good, the driver that brought the Puppies were wonderful. Instead of more food of which I had already purchased some based on requirements, it would have been bice to have a collar or harness that fit. The first two I bought after receiving the puppy didn't fit because she was so small. And she was 6 months old.
Customer photo of Shih Tzu puppy from Stephanie A.
Lily
Shih Tzu Puppy
Transaction was good, the driver that brought the Puppies were wonderful. Instead of more food of which I had already purchased some based on requirements, it would have been bice to have a collar or harness that fit. The first two I bought after receiving the puppy didn't fit because she was so small. And she was 6 months old.
Kennedy
Frenchton Puppy
Absolute perfection from begging to end! Kennedy (Colt) and my 1.5 year old Shih-poo Kenai were fast friends at the door and are having an absolute blast playing and hanging out together. Thank You for such a Wonderful experience.
Pixel
Yorkshire Terrier - Yorkie Puppy
We love Pixel! He is so sweet and such a good boy. He is a little quiet but he growls at the vacuum cleaner. lol he is comfortable around noises around the house. We couldn’t ask for a sweeter pup. Thank you.
Customer photo of Great Dane puppy from Courteney P.
Enzo
Great Dane Puppy
Now a 4th time returning customer. The process through Pawrade was again amazing! Holly is THE BEST! Only criticism I would have is to request returning to Wags on Wheels for transport services as they went above and beyond to ensure we knew every step of where our little man was. Thank you again, Pawrade!
Customer photo of Lhasa Apso puppy from Marcia G.
Tobias
Lhasa Apso Puppy
Right up until the moment he arrived I was afraid I had made a mistake ordering a dog online. But when he arrived it was ok he’s beautiful. I’m happy.
Customer photo of Poodle, Standard puppy from Gail T.
Thomas
Poodle, Standard Puppy
Pawrade was great! I just wish you got to speak with the breeder. There were questions I would have asked. I love my boy!
Customer photo of Chihuahua puppy from Cary H.
Avery
Chihuahua Puppy
This system works well. They will assist you through the entire process, and insure your experience with them is pleasant. They are very responsive and professional !
Customer photo of Siberian Husky puppy from Sarah T.
Abigail
Siberian Husky Puppy
We received our happy and healthy puppy yesterday! She is a 12 week old husky. She’s beautiful! Very calm and very snuggly. The delivery went very smooth. They even got to my house early! I could tell that they gave her a little bit of Benadryl or something to keep her calm on the trip because she was very tired when she got to my house, but that’s understandable. She is the sweetest little baby and we are so happy to have our new addition to the family. Thank you so much pawrade for providing us with such a sweet baby girl! We are so happy! My daughter couldn’t be happier to have a new best friend. I definitely recommend using pawrade if you’re looking for a new puppy! The communication was awesome as well. They answered all of my questions and they stayed in touch with me the entire time.
Customer photo of Pomeranian puppy from Shawnita L.
Cedric
Pomeranian Puppy
It was such a pleasure to work with the staff at Pawrade. They were very professional at all times and patient with all the questions we had. The transition from beginning to end was very seamless. My puppy Cedric was delivered to us just as happy as can be and is enjoying himself exploring our house. My husband and I are very pleased to have chosen Cedric to be our forever pet.
Daisy
Doxiepoo Puppy
We are very happy with our new puppy. The process of getting her was easy. We appreciated the regular communication. She arrived healthy, happy and is partially house trained. She is very social and comfortable with people and dogs as we were told. No complaints!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.