Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“Having Rudy join my family has been absolutely joyful. He is sweet, playful and loves all the attention he is getting. I would highly recommend Pawrade to anyone thinking about getting a puppy!”
“Great people and amazing service. Response to messages was incredibly prompt. Very organized operation and the breeder was fantastic!”
“From start to finish, the decision, purchase, and transportation process to bring our pup home was nothing short of professional and informative! As new first-time dog owners, our family felt very safe picking from Pawrade's vetted breeders and the breeder we chose was wonderful. I'd recommend Pawrade to anyone looking for a new furry friend from a trustworthy source!”
“I was a little nervous about dealing with an on line broker for a dog. I talked to a few and never trusted anyone and was about to give up and wait a year for a local breeder, then I came across this company after many conversations with agents that seemed to love their jobs they gained my trust. We went through each step with their help and even talked to the breeder twice. When the day came for their transportation company pick up the dog they sent me photos and updated twice a day until she arrived. On Saturday 3/27 our Wheaten baby girl showed up right to our door. we could see she was pampered along the way. Today we brought her to our vet and was told she is a perfect healthy Puppy. I would highly recommend this service, it might come with a price but well worth it”
“It was our great pleasure to work with Beth and Jillian throughout the entire adoption process from the meet and greet (via Zoom) to the coordination of vet trips and travel. This really helped to facilitate a wonderful relationship with the breeder. The payment process was also seamless! We have a wonderful new family member who is just the perfect fit and to quote our family vet, 'well it appears here that you have a perfect, happy, and healthy puppy on your hands!' Our new pup is a total joy and we couldn't be more grateful for the service Pawrade provides. ”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“I was skeptical at first but from beginning the process to the end everyone was amazing !!! We got our puppy and we're so excited for the years to come !!! Thank you so much Pawrade, we couldn't be happier. ”
“I am very unhappy with the breeder who sold me Slinky. I tried to register his microchip number, but got a message that there was no account for it. I texted and called the breeder. Each time I was told that there was a mistake and that they will get me my paperwork immediately. This has been going on since March 7. I don't know what to do. My last call was 3/18. I hope you can help. I don't want to rate Pawrade until this problem is resolved. ”
“Very happy with working with Pawrade to bring a new pug into our home. We'd been given the runaround from several other places, never able to purchase a puppy. Then I found Pawrade and the process was fast and smooth. They took extra special care to go out of their way to accommodate my young son who was newly diagnosed with cancer. The breeder even hand delivered her from out of state with special gifts. Highly recommend. ”
“Thank you for my beautiful puppy!! you did an amazing job with all the phone calls and all the info getting her to me. I will Definitely recommend Pawrade to everyone.”
“Good people to work with, I will recommend them to anyone looking for puppy”
“We love Pawrade!!! They have extensive choices for the most popular breeds. We found our Welsh Corgi, Axel (we renamed him Brewster) on 3/19/21, messaged them on 3/20/21 and we got our puppy on 3/24/21. And now we're loving the heck out of each other! Our next pure breed will most likely be from Pawrade as well. So happy happy happy to have found our new puppy!!!”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Great experience and great breeders”
“It was a wonderful experience. I was nervous about a scam but they helped me through the procedure. Peter was the first and last person I dealt with and he was the very best. Shannon and Jillian were wonderful also and answered all my questions. I love my puppy. What a personality he has!”
“Every detail was taken care of! I enjoyed working with the team to help me be the happiest puppy mommy!”
“After trying to adopt a dog for half a year we decided to go with a breeder so we could actually get a dog! It was important to us that we went with a responsible breeder not a puppy mill. It was clear that our puppy was loved before we received him and his training had already begun! It was a fairly quick and easy process and now we have a very good boy! We are very happy ! ”
“The process was very simple and straightforward. Great communication throughout. We love our new puppy!”
“My family and I found a wonderful addition to our home. Pawrade was helpful and polite throughout the whole adoption process. ”
“Amazing service. I found my perfect dog! The breeder was awesome and very communicative which is amazing. Thanks to everyone who had a helping hand in finding my perfect dog. I would recommend and refer! No flaws ”
“River has more than exceeded my expectations as well as the driver's delivery of him to my front door at noon today. If the future presents itself to want to acquire just one more for River's companionship, then I would not hesitate to go through your agency again. The whole process has definitely left a positive impression on me and I would absolutely recommend anyone to work with y'all as well. Thanks!”
“I couldn't be happier with the process and finding my new puppy!”
“I received paperwork for mail Mabel is a female who is now currently at Lena I have requested an updated packet left a message never received a message back on whether the breeder is going to send you paperwork or anything”
“I will say your thoroughness was much appreciated. Chance already owns our hearts!! Darren”
“My new puppy Bryce now ( Scout) is an amazing, loving little furbaby. He was a bit overwhelmed with the long drive and needed a bath. But he is very playful and happy today.”
“Excellent experience with both Pawrade and our breeder! Lucy is a sweet lovable little girl. My heart melted the moment I saw her!”
“The whole process was so easy and everyone was so friendly and knowledgeable ( not to mention patient) we were so excited Our transport driver CJ kept us informed the whole time 10 stars”
“The adoption process was awesome. Very professionally handled and well organized. The communications with Peter, Renee, Ellen and the puppy Nanny as well as the person who called me to discuss nutrition needs of Annabelle were all excellent ! I have only positive comments. We love our new puppy and you can tell she came from a caring breeder who socialized her well. She is a bundle of fun and energy and we are enjoying her do much. Thank you all! ”
“We just love Poppy. She has became a great addition to our family. The process was easy. She came healthy as promised. Thanks Pawrade. I will definately go thru you again in the near future”
“The puppy is great, I named her Gracie, she's doing well. The nanny that delivers them is nice and loves her job. So your dog is in good hands!”
“Thank you for everything. Absolutely easy to work w/ and immediately answered any questions I had. Great experience from start to finish. ”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
