“Great experience. Emma arrived safe and sound”
Pawrade Reviews: 19,144 verified customer reviews from real families
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
“We got a golden doodle puppy from Pawrade and everything worked out great. Recommend this site. ”
“Very sociable, easy to interact with, kept me updated on their progress. Lily was as beautiful as I expected. A big lover but very skittish.”
“Happy to finally have her home. She was petty timid the 1st 2 days, but has finally opened up. Came back from CAT with her and she's a massive hit with the wife and kids. Love the new addition to our family!”
“Everyone I dealt with was warm and caring from my first query until Dally, now Quinn, was in my arms. They responded quickly to all my emails and providing me with important information, ie NuCal. I fell in love with his picture and he is absolutely perfect. If he isn't playing or eating, he is cuddling in my lap. He is very intelligent and has learned his new name, sit, come and potty. I would highly recommend this company when searching for their forever pet.”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Pawrade made is very easy to make all the arrangements for me to get my puppy here safely. The staff on the telephone responded quickly to any questions I had and were very pleasant.”
“It was a successful surprise gift for our 3 boys. The Pawrade staffs especially Mr. Brian were very helpful, communicated well and walk us through the entire process. Thank you for getting us the perfect puppy that we all wanted to get.”
“Honestly things seem skeptical when dealing with the internet and there are a lot of scam artists trying to sell puppies. But since I've received my pup, I'm extremely happy with the outcome. So I would definitely recommend going through pawrade for anyone looking for a furry family member.”
“It was a great experience. I am grateful for the link to getting my new girl”
“Pawrade was a great experience, we love Maggie! Thank you. ”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“What a great experience! From the very start all questions were answered and made the process very smooth. Nala is such a sweet and healthy girl we couldn't be happier! Thank you!”
“Everything worked out extremely well. Thank you.”
“Pawrade Correspondence was timely by phone and text. Coordination with breeder was good. Purchase of pet was easy and secure once your account is set up online. Pet transport by ground to your home, was secure and convenient. Gave 4 stars because pawrade limits time on phone with breeder, and stays on recorded line. After pup sale was complete, pawrade was not really watching buyers text comments which caused confusion and extra work on buyer. Specifically not telling me that the breeder would not bring pup to the airport until it was posted 2 days later. By then, a plane ticket was purchased, then had to be cancelled. This added stress to a happy buying experience. The company has implemented security measures so buyers avoid fraud. Overall, I would highly recommend Pawrade.”
“My Dog's Sarge .He is very good puppy. he's so cute and very warm. Is very lovely. Thanks”
“Couldn't be happier with our wonderful new fur baby.”
“Great experience. Got back to me with all my question and concerns very quickly.”
“I was a little concerned about how things would work, but the process went smoothly, especially during the pandemic. Munch arrived in good shape and fit right in with the household. He was described as laid back and sweet and he certainly is. He attached to us right away and is gentle with some occasional puppy high spirits. The breeder is obviously excellent. ”
“Very good Service , I love my Puppy name { LoLa } so much thank you so..so much for pawrade.com ”
“Very simple and easy process! Got my puppy in no time and my breeder was amazing to communicate with!”
“First time buyer 9/2020, very easy process, the support people were excellent, very good communication from start to finish, very helpful to get dog into my hands including the transportation service, don't be afraid to buy for them.”
“Great experience - we love our new puppy!!”
“The breeder and the payment company were very friendly, professional, hospitable, and communicative. My puppy is a sweet, intelligent, playful angel. The breeder sent photos and a brief update about her growth once every week until shipment. I was grateful to have these nearly real-time updates of her growth both physically and her personality. I was warned she was a diva (in a cute way) and loves to snuggle, both definitely true. Thank you for helping me welcome my new little best friend safely and lovingly into her forever home (/castle). :)”
“This was one of the best decisions that we ever made! They were very prompt in answering all my questions and the response time was really quick. I had a ton of questions before I bought my furry baby home and they patiently answered all my questions. The Petpay was a great way to make secure payments. One of my greatest concerns was to make an online purchase but having reviewed through the petpay option, I was comfortable to buy Trigger online. Trigger looked exactly like the pictures listed and they gave us a health certificate and microchip information. We asked for a contactless delivery and they respected our choice and the delivery met all our needs. Highly recommend Pawrade !!!”
“I have nothing but good things to say. I received almost immediate responses to my emails. They were wonderful at making me feel comfortable and confident with the process of receiving my puppy. They do a wonderful job from beginning to end. Thank you!”
“Everything went smoothly except Milo came earlier than expected but I was ready. Everyone I spoke to and the gentleman that delivered Milo to me were all exceptional. Thanks so much for everything. Milo is sleeping on my foot right now. That means I get a minute to work (lol).”
“We bought Joyce - now Bagel - trough Pawrade and buying a dog online without seeing her first was scary and daunting but the team kept us informed and about our dog and her progress. Our dog is happy, healthy and full of energy and we love her.”
“Completely effortless and process, thorough and complete for new dog owners. Communication throughout the process was regular and on point, and follow-up was flawless.”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.


