Read 18,644 verified reviews from real customers across our trusted breeder network.
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Dottie was awesome and she is doing well. It wad a pleasure working with the people at Pawrade. The transportation service was excellent. You could tell they love their jobs. So far, Dottie is everything I expected.
everything went great. love my puppy!
Was over all happy with the service. However, the first delivery service was unprofessional with constant delays and lack of communication. The second service was excellent and very professional. I would have liked communication with the breeder to get info on puppy. I found that to be very hard to know about a puppy I have never met!
I received daily updates..the transaction was problem free. Everyone was very pleasant to work with.
Analise
Wonderful service. They delivered my puppy in perfect condition and made sure to respond to all of my questions in a timely manner. So glad to have my new beautiful puppy and give her a wonderful life.
Miniature Australian Shepherd Puppy
10/02/2023
Working with Pawrade overall was a wonderful experience - everything turned out just as we'd hoped and imagined! Their team was so kind, responsive, and helpful with our many many questions during the process of getting our new puppy, Woofy. Due to the breeder protection, it was difficult not to worry about the environment our puppy was coming from - but Pawrade built trust and assurance with us and the breeder was wonderful to work with in picking up Woofy. I would highly recommend using Pawrade if you want a trusted breeder and a team to take all the questions/pressure off your plate!
My heart is full! Thank you for my sweet girl. She's perfect!
Overall good process. Did have some issues with the connection as we were not able to contact breeder for handoff until Thursday and we were already enroute. Breeder met us at specified location and answered all questions well. Our trip home went well as we followed directions and the puppies see the vet today.
Mabel who is Roxy is the best. We love her already. Very professional and caring for your pet.
Tia
To be honest, we love our puppy but the experience starting from the reservation onward was very frustrating. First the dog we paid for was already "sold" (breeder mistake) and so we choose a sibling instead. It was a very disappointing mistake. Second it took days to hear what was happening regarding the health check and shipping. Third we have had zero contact from the breeder despite me asking questions. Our puppy was delivered via ground transportation and apparently learned that is ok to poop and pee in her crate. She is being incredibly difficult to potty train. We are experienced dog owners and this is not our first puppy. I reached out to the breeder via our messaging asking for info on any potty experiences in their care since she is almost 20 weeks old. I have had zero response. I would never have let her travel that way if I knew she would be allowed to use her crate as a bathroom for 3 days. Horrible experience. If my puppy wasn't a love - it would be a zero star for me.
Bernedoodle, Mini Puppy
10/02/2023
Katherine
I would give y'all 5 stars but my puppy arrived 4 hours early to the airport and no one through Pawrade let me know. The airport in Myrtle Beach called when she arrived and gave no notice. I also am only giving you 3 stars because even on the vet paperwork my puppy came with stated that my puppy was free from ticks and flees she arrived constantly itching and I found multiple ticks on her body.
Miniature Australian Shepherd Puppy
10/01/2023
Layla
The whole process was wonderful. Layla is adorable and healthy and smart. The whole process was very organized from choice of puppy to information about care and then delivery right to my door (albeit at 1:40 in the morning). Very professional.
Cavapoo Puppy
10/01/2023
Catapult
Everything was a smooth experience, the purchase and the customer service was great with Pawrade. There were times that no one answered the phone. The only thing I did not like was the delivery of the pet dog. I paid $1099 for the pet's flight. The flight nanny tried to board the plane many times on 9/24 on standby. The dog was too big for the carrier that he had. The flight nanny had a carrier big enough for a cat. The breeder had to provide a larger carrier. The nanny was a flight attendant for Southwest Airlines and he flies on standby for free. The nanny who lives in Atlanta had to stay at a hotel in Denver Colorado with the dog one night to see if he can board a flight the next day. The flight nanny asked me if I was supposed to pay him when he delivered the dog. I told him no because I already paid $1099. The breeder had to pay for the hotel stay. Finally, he was able to fly the next day. They used Next Day Pets to deliver the pet. Not a reliable company to use.
Poodle, Standard Puppy
10/01/2023
Jude
Well, you asked. Once Pawrade received my money, it was a completely different world. We require this...and we require this..they we really rude to me!! I really love my new puppy & I will take loving care of him, but I was treated down right terrible!! I received several emails for Transfer of Ownership with a picture of me & my new puppy long before I had received my new puppy, the last one with an expiration date on it!!! Give me a break!! The only good thing about Pawrade is Holly. I will NEVER buy another puppy thru Pawrade again!
Havanese Puppy
10/01/2023
Martin
Had wrong area code so we only received 2 Hour Advanced notice that our Two puppies Martin & George were arriving ! We were thrilled to get them and the 2 drivers were so sweet, kind & professional ! We renamed Martin ... Teddy And ended up keeping George's name! Both puppies are sweet, fun Never Ending FUN🎉🧸💞 They never stop playing with each other, getting both was a great idea!
Bich-Poo - Bichpoo Puppy
10/01/2023
Jade
Jade is the sweetest dog.
Cavapoo Puppy
10/01/2023
Norah
Only thing I have negative is that alot about the dogs training with the breeder wasn't readily available. Was 18 or 19 wks when I got her and know training was started but I had to request the info and that had to be checked on your end to actually find out. Other than that, things are great
Shih Tzu Puppy
10/01/2023
Cooper adjusted beautifully. My other girls are soooo happy 😊
Oaklynn
We got our little Corgi baby almost a week ago and shes absolutely perfect. ♡
Corgi, Pembroke Welsh Puppy
10/01/2023
Twilight
Love, Love, Love my new Puppy (Twilight) now Gabby. Your staff was very accommodating and reassuring with my pesty phone calls. Dont know who rescued who, but my fur baby seems to be settling in.
Bernedoodle, Mini Puppy
10/01/2023
Alice
In general, the transaction went smoothly. We aren't 100% supportive of the delivery process with a van full of puppies in the middle of the night. Our biggest issue, though, is that she is not a "mini" as was described. She is a huge dog, and not overweight, but definitely not what she was advertised to be. All the if accoutrements that we spent a great deal of money to purchase are too small, from carriers (two!) to halters (now purchased in varying sizes to fit this fast-growing puppy).
Shih-Poo - Shihpoo Puppy
10/01/2023
Alligator
Pawrade processing is very simple and easy. Very pleased. Thank you for this handsome dachshund.
Dachshund, Mini Puppy
10/01/2023
A very pleasant experience. Everyone from start to finish were very professional and knowledgeable. Thanks.
Trenton
Great, always ready to help
French Bulldog Puppy
09/30/2023
The young man that delivered my. Puppy was very nice,it's wonderful to know these drivers care about these puppy's.
Faye
You all did a superb job, getting Faye delivered to our home. We were well pleased with the communication you provided. Our veterinarian said she needed a passport stamp for each state. We were not able to travel the distance needed to pick up Faye to get her home. She is healthy and adjusting to her new home. Thank you for your help.
Cavalier King Charles Spaniel Puppy
09/30/2023
Blanch
Excellent service every step of the way! I've never used a "puppy finder" service before and was a bit skeptical at first. But after working with "Kathy" my family was immediately at ease. They kept us informed throughout the entire process. We couldn't be happier with our sweet new Gracie! Perfectly healthy! Sweetest temperament! She blended in with the family right away. Thank you Pawrade! You helped make our family complete.
Mixed/Other Puppy
09/30/2023
Yager
Perfect in every way finding and purchasing my dream puppy. Everyone I came in contact with were extremely helpful and very pleasant answering all of my questions and concerns. Should I ever want another puppy, I know exactly where to go. Thanks to everyone at PAWRADE 💗
French Bulldog Puppy
09/30/2023
Help throughout the process.
Luis
Pawrade was good to work with except the communication was a little confusing. Sometimes it was Pawrade and sometimes it was PetPay. I had to call in because I could not update information on the website for pickup info. Otherwise, I am very happy with Henry (fka Luis). He is energetic and happy. We picked him up and traveled home with him and he was very good in the car. He has a good appetite and loves to play.
Yorkiepoo - Yorkie Poo Puppy
09/30/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
