Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“Pawrade were great in their communication. I mostly was chatting online and email and they were extremely responsive. My dog is awesome and at the vet check the doc told me he was incredibly healthy and well taken care of. Don't hesitate to use them”
“Amazing! Such a good puppy she loves playing and showing on everything lol very smart ”
“They were awesome ! Most amazing service and so well coordinated. Definitely recommend this site for all pet lovers to find your little one !”
“This was probably the easiest process ever! Everyone was helpful and quick to answer questions! My Breeder delivered puppy right to my house! I would definitely recommend them!”
“I feel Pawrade is an easy and reputable company to work with. From our first inquiry to the minute she was dropped off I felt it went smoothly and they answered all of our questions. If I was to look for another puppy in the future I would use this company again. MILEY is adorable!”
“Pawrade was great to work with and made the purchase and arrival of our puppy easy. Thank you! ”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Love our new edition to my family Cyrus is so smart and cuddly he instantly got attached to us love it!!”
“Very simple process and they communicate with you every step of the way. We love our puppy Archie”
“My family and I love our new pomeranian puppy! He is so cute! The breeder helped us with every step to getting him, and they were friendly and cooperative. ”
“Everything went perfectly ! Thanks”
“I was so skeptical to buy any puppies after having been scammed before. PetPay has a very secure system, so I felt a lot more relief when purchasing from them. I had so many questions in order to make sure this was the real deal, and Tania answered every single one of them with lots of helpful detail. Also, Renee was really helpful with the travel set up and I got pictures of my puppy weekly as she grew until she could be delivered. Thank you for allowing me to give my new puppy a loving home!”
“It was an awesome experience and got an awesome puppy”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“I originally got Hilary now Sadi. This past Wednesday her sister Haley was delivered. What an awesome experience. So many scams out there. Truly love the breeder and of course Beth and Renee.”
“Trixie has come to us healthy and happy. Pawrade is a great company to work with. We were notified of every step before our Trixie came to us. We are so pleased to have Trixie. She truly is a gift.”
“Probably one of the best experiences ever. It was so easy and simple. The family delivering her sent pictures along the way and made sure to let me know when they were close to our house! It was an amazing experience. 10/10!!!”
“I was a little skeptical about using an internet group to buy/adopt a dog, but Pawrade were amazing! Tanya & Aurora dealt with all of our questions fully & promptly. The whole process was excellent & worked really well. Maddie was delivered to our door, by two lovely young ladies, after a long road trip from Missouri, and had clearly been well looked after. Thank you Pawrade for a really great, safe program that you provide. ”
“We had no issues with the transaction! The Breeder met us on time and we're very pleased with Coco!”
“Really great process. Good pictures and communication. Clear expectations for care and vet visits.”
“The plan and actual timelines were perfect. Overall, customer services were excellent. Kane is Marius now. My son named him before he even met the puppy. Thanks a million to all of you. He is a lovely German Shepherd puppy. Best, Misook”
“We just received our Basset Hound puppy and couldn't be happier!!! The puppy is healthy and happy and the buying process, along with communication was great. A big shout out to Puzzle Piece Carriers for the delivery!!! They sent updates and pictures while en route and took care of him as if he were their own”
“fast communication quick transaction this guys are awesome Really recommend ! Thank u”
“We got the perfect puppy ! High quality breed! Fast response time with any questions ! Fast delivery! ”
“Got my puppy! I was nervous since it seems like there are scammers on there. But speak to the breeder and ask questions, everything worked out fine for me because I did. Happy to have my little furball!”
“The experience was very nice great people I really like the honesty and they were on time like they said they would be to delivery my puppy I definitely will recommend it to other that want to have a dog”
“Just got our mini Aussiedoodle on Friday. Very easy process and our puppy Lily is perfect. Thanks so much!”
“We are very happy with May, thank you very much!!”
“Pawrade was great, easy and convenient. Thank you for helping us complete our family!”
“Love our pup and transactions were very smooth.”
“Very happy with our puppy. Smooth process”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
