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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 45 of 589 of 17,657 customer reviews

Sawyer
Shih Tzu Puppy
We are so happy with our new puppy! And the process with Pawrade was clear, transparent, and always helpful. The transport service was excellent as well.
Customer photo of Dachshund, Mini puppy from Patty W.
Carlo
Dachshund, Mini Puppy
We had a great experience! The transaction was smooth and simple and we love our new puppy!
Customer photo of Shih Tzu puppy from Deborah F.
Fenton
Shih Tzu Puppy
This was our first time using Pawrade and we had a great experience. The service and communication were very good. We love our puppy and are very happy. Thank you so much!
Spin
Yorkshire Terrier - Yorkie Puppy
I love my dog, but this is experience was extremely stressful and customer service was lacking and still is. Website did not work and I still can’t get responses. Everyone is friendly until they have your money.
Gerry
Poodle, Miniature Puppy
The process was very easy. The staff was really friendly and professional and communicated well throughout the entire process.
Francesca
Coton De Tulear Puppy
We are extremely pleased with the communication effort and attention paid to all of our questions as we went through the process of choosing a new family member who was chosen by and a gift for our daughter and son in law. Pawrade prides themselves in advertising only from reputable breeders. No puppy mills. Since our puppy was coming from another state, Pawrade offers transportation. This too was easily arranged and provided by 2 drivers, one who is a guaranteed Vet Tech. They take extraordinary care with their passengers and the transition from breeder to new home. I was worried that the puppy would be disheveled and nervous after such a long drive, but she was perfect! Happy, playful running around and greeting her new Mom, Dad and human siblings. I am thoroughly impressed by this company and cannot thank them enough for the smoothness, care, and all around wonderful process.
Timothy
Cavapoo Puppy
My puppy is amazing, but the service after receiving my puppy was horrible. I have messaged them with questions and no response and it has been 2 full days.
Astro
French Bulldog Puppy
Very smooth process from beginning to end. Customer service was great. The delivery drivers were great and my puppy is amazing. The breeder even provided me with about 10lbs of my pups favorite food along his favorite toys and blankets. Awesome all around!
Customer photo of Cavalier King Charles Spaniel puppy from Eric S.
Snowflake
Cavalier King Charles Spaniel Puppy
An Absolutely Wonderful Experience with Pawrade! We recently welcomed our beautiful Cavalier King Charles Spaniel, Willow, into our family thanks to Pawrade, and the entire experience was nothing short of spectacular! From the very beginning, their team was incredibly professional, kind, and responsive—guiding us through every step of the process with care and attention to detail. Communication was excellent throughout, and we always felt confident that Willow was being well cared for before she arrived. The transition to her forever home was smooth and stress-free, and it was clear how much Pawrade truly cares about the health and happiness of their puppies. Our sweet Willow is everything we hoped for—healthy, playful, and absolutely perfect. We’re so grateful to Pawrade for helping us find her and for making the entire adoption process such a joyful experience. We highly recommend them to anyone looking for their next furry family member!
Lincoln
German Shepherd Puppy
Wonderful ppl, with me every step. I truly appreciate the care given to to the adopter by the ppl. Healthy happy puppy, thinking of getting another to keep him company.
Lilly
French Bulldog Puppy
Amazing delivery! It was very late at night and the gentleman was so nice handed us. The puppy had a huge smile on his face till they cute she is it was great.
Customer photo of Cavalier King Charles Spaniel puppy from Mark B.
Sutton
Cavalier King Charles Spaniel Puppy
Great communication and response. Accurate information on puppy. This is the second puppy we worked with Pawrade and both experiences were great. Highly recommend.
Colton
Yorkshire Terrier - Yorkie Puppy
We had a fantastic experience with Pawrade. Everyone was so friendly and helpful. The transportation team were awesome, with their fun text messages to us along the way to delivering our new pup. We thank you all so much. We would highly recommend Pawrade.
Customer photo of Labrador Retriever puppy from Mark D.
Rip
Labrador Retriever Puppy
Our new puppy is amazing. The whole process with Pawrade was excellent. Thank you!
Customer photo of Cavapoo puppy from Heidi S.
Basil
Cavapoo Puppy
I am very happy with Pawrade. From the beginning to the end, when I received my puppy, they were always there for any questions I had, and made the procedure easy.
Lily Rose
Chihuahua Puppy
I do love the dog but they said she was micro chipped and she wasn’t. She had a leg disformity called Giardia. Also ear infections, worms, a stomach bacteria and one other thing I can’t recall. A good breeder wouldn’t do these things or deliver a dog in this condition. They also said they would deliver her on a Friday and she didn’t arrive until 3 days later. Besides her being cute and alive, this was not a great experience. I’ve filled a claim.
Customer photo of Cavalier King Charles Spaniel puppy from Betty L.
Maria
Cavalier King Charles Spaniel Puppy
After dealing with 2 scammed, I was ready to give up. I decided to try Pawrade and I am so happy I did. They were very nice, helpful, honest, and sincere. I found the most precious puppy. She melts my heart. Thank you all so much for everything.
Pearl
Morkie / Yorktese Puppy
It was an easy and smooth process and our puppy was safe and healthy. Thank you
Chief
French Bulldog Puppy
This was my second time buying a puppy from Pawrade, and my first experience was flawless – healthy pup, smooth process, no issues. I thought I was set for round two. Wrong. This time will probably be my LAST time dealing with Pawrade – ever. The puppy arrived, and within minutes of bringing him home, he started coughing nonstop. Rushed him straight to the ER, where vets diagnosed him with kennel cough – a totally preventable disease from poor breeding/shipping conditions. Worse? My older dog caught it too. It’s been TWO WEEKS, and he’s still not recovered – constant vet visits, meds, stress on our whole family. Unacceptable. I contacted Pawrade’s “Health Guarantee Manager” Joey Walsh for help. Absolute zero assistance. His ignorance and helplessness were unbelievable – like talking to a brick wall. I just needed someone to acknowledge the negligence and step up. Instead, this guy kept repeating to contact MetLife like a broken record. Pawrade, your “guarantee” is a joke.
Eddy
Dachshund, Mini Puppy
The people here were truly wonderful! They were so kind, answered all my questions patiently, and made sure I had all the necessary information before bringing my new puppy home. A fantastic experience!
Customer photo of Maltese puppy from Paul C.
Abe
Maltese Puppy
Great experience dealing with Pawrade right from browsing the available puppies to delivery. Pawrade answered all my questions and concerns promptly. Besides great communication, Pawrade followed up with necessary paperwork to protect breeder and me, the end purchaser. The ground delivery company was also professional and prompt with constant communication. I highly recommend Pawrade for your next canine fur baby.
Amina
Goldendoodle, Mini Puppy
My early conversations with Donna were fantastic—she was kind, engaged, and knowledgeable. Unfortunately, our puppy arrived with a strong odor and a cough that persists. When I called on October 14th before the vet visit, I couldn’t reach Donna, and the representative I spoke with seemed dismissive. I was told the Travel Manager would contact me, but I haven’t heard back. I understand travel conditions can be messy, but the smell suggested the issue began before transport. For a $3,000 puppy, the experience fell short of expectations—especially since our other Mini Goldendoodle arrived in a much better condition. I share this feedback as a fellow business owner who values customer experience and continuous improvement. My intent is not to complain, but to help strengthen trust and satisfaction for future Pawrade customers.
Mia
Cairn Terrier Puppy
Great job love my puppies. Delivery guys did a great job keeping me up to date as they came and dogs arrived clean and well fed and taken care of.
Asher
Beagle Puppy
Arrived healthy and energetic. Vet wellness exam went well. I’m pleased with the results of this transaction.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.