This is just a money making scheme to take advantage of people that have never bought a dog before. I get its a business and you should make money , but when you pay the price we did you should have one point of contact and they should handle cradle to grave. This has nothing to do with the dog or making people happy just greed. Once they get your money they don't really care.
Response from Pawrade.com:
Eric, we are sorry to hear you feel this way and the complete opposite of your wife who provided us with the following review in our post-delivery call: "Thanks!!! I want you to know that this experience with you all has been amazing!" She even provided a family photo and gave us permission to share on social media. We would love to have the chance to speak with you but to date only your wife has returned our phone calls.