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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 457 of 589 of 17,657 customer reviews

Customer photo of Pug puppy from Betty H.
Liana
Pug Puppy
Beautiful little pug pup. Everything you expect in a pup--full of energy, lovable, and excitement. We are very pleased. Thank you Pawrade.
Customer photo of Poodle, Miniature puppy from Mark J.
Mia
Poodle, Miniature Puppy
We could not be happier with our new addition to the family. The staff at Pawrade was extremely helpful and responsive through the whole process, especially when her flight was cancelled. Shannon at Pawrade was able to arrange alternate transportation for our puppy to bring her to us as quickly as possible. We could not be happier with everything they did. Thank you
Customer photo of Malti Poo - Maltipoo puppy from ReLinda A.
Nolin
Malti Poo - Maltipoo Puppy
Our family is in love with the newest member Chase he's our toy multipoo and everyone is showing him so much love and he's giving so much love back to us! Chase is the best thing to ever happen for my family!
Eddie
Bernese Mountain Dog Puppy
My bernese mountain puppy, Eddie arrived happy and healthy. I have been scammed in the past and the pawrade team answered my questions and reassured me that they are a legitimate company. Before his arrival, he had a hernia and the pawrade team called to inform me. Eddie had his surgery before getting here and I did not have to pay an extra penny! I took him to the vet this morning and they said he is doing great. The only thing that could've been a little better was communication with travel. I had asked for my agent to make sure that my local airport transported animals via cargo service and she told me yes. American wasn't able to ship to my local airport, which was okay because I am flexible in making arrangements, but I wish that was looked into when I had asked. I was able to pick him up from an airport 2 hours away and I had no issues in doing so. Overall, I had a good experience with pawrade.
Sasha
Labrador Retriever Puppy
Everything went very smooth except she arrived with conjunctivitis. I would have given 5 stars if not for the illness.
Customer photo of Goldendoodle puppy from Andrea P.
Robbie
Goldendoodle Puppy
Thank you to the team at Pawrade for such a loving and wonderful pup. The background information provided about Robbie and his parents is what made us decide Robbie was the dog for our family. Pawrade has provided plenty of information regarding the Goldendoodle breed and Robbie's chip #, vaccinations, weight chart and vet visit booklet, which shows that Robbie was very well taken care of from birth. Robbie's flight nanny was the best. She provided us with videos of Robbie during his trip across the country. She had to fight holiday flight delays and more flight delay challenges due to bad storms and weather conditions, but Robbie arrived safely. Robbie is one of the most loving and easy-going pups we have ever had. There is no doubt we made the right choice when we chose Robbie. We even love the name Robbie. We won't be changing it.
Customer photo of Golden Retriever puppy from Lena I.
Mack
Golden Retriever Puppy
Everything was great. From start to finish It was all calculated. I didn't wait long for Mack (Cooper will be his new name). I would recommend Pawrade to everyone! I thank you from the bottom of my hear.
Customer photo of Whoodle puppy from Lee H.
Nico
Whoodle Puppy
We are very pleased with our new family member. His name now is Teddy and he is the embodiment of a Teddy Bear. Busy exploring his new environment and making everyone he meets his new friend. Thank you for making this possible.
Customer photo of Havanese puppy from Judith W.
Fern
Havanese Puppy
Very professional and all were easy to talk to and very helpful. The process of getting the puppy was simple and easy to do. The most important part is the puppy is wonderful and will be the apple of my eye
Nani
Dachshund, Mini Puppy
We purchased our miniature dachshund Kallea from here and she is amazing! The company provide a step by step break down about how to receive our fur baby, what to do once we have her, and steps to take after we have her. Thank you Pawrade for our fur baby!
Customer photo of Poodle, Standard puppy from Jamon G.
Talia
Poodle, Standard Puppy
The process was extremely easy and the communication with bot the Pawrade representatives and the breeder were fast and responsive.
Customer photo of Italian Greyhound puppy from Eric R.
Chiara
Italian Greyhound Puppy
I'm amazed on how easy the process was. Only complaint if it is one is that the dog was traveling for 21 hours total.
Paul
Cane Corso Mastiff Puppy
Love the puppy but had issues with the transport. Need someone to call me on this.
Response from Pawrade.com:
Angel, we have since spoken with you and delighted to hear Paul is adjusting to his new home! Thanks for putting your trust in Pawrade!
Customer photo of Maltese puppy from Hiram R.
Cynthia
Maltese Puppy
I want tanks for help me with finding my beautiful puppy we name princes we feel in love we her .They help we process all the way . Thank you very much .God Bless you guys
Rebecca
Belgian Malinois Puppy
Each person takes such care and ensures every step is handled meticulously! Every question I had was answered thoughtfully. Finding and bringing home the right companion was made easier thanks to everyone at Pawrade!
Customer photo of Havanese puppy from Sonjirey M.
Andre
Havanese Puppy
The process of purchasing a pet overall was a good one. I am so happy that I called Pawrade. From the moment I called until my little guy came through my door, communication was great. The only thing that I would improved is instead of talking to three to four different people during the process, that once the customer has confirm they would like to purchase a pet, one person is assigned to the customer until the process is complete. A personal concierge so to speak. All the reps that I spoke to were excellent, but dealing with one person would eliminate the feeling of being juggled around. I would definitely refer friends, family and even strangers to Pawrade. The whole process is secured and thorough.
Customer photo of Boston Terrier puppy from Lauren B.
Diego
Boston Terrier Puppy
We love our puppy, and are so glad to have found him. The overall pawrade process is good, although we have some constructive criticism and want to share our experience for others. We had to choose ground delivery for our dog, a Boston terrier. We were told it would take 2-3 days, but it ended up taking 4 days. We were the 7th of 10 states where deliveries were occurring. When a puppy is only 8 weeks old, I think 4 days in a car is just too much. Our puppy was extremely stressed upon arrival, and it took several days for him to calm down. And I should mention, we believe he was incredibly well cared for by his transport team, they seems like very caring people and kept us well updated on the trips progress, although they could not commit to our puppy's arrival time or even day until about 3 hours before he was delivered. That's very difficult to plan for, especially the mandatory 72 hour wellness check. He also has some genetic disorders, in spite of assurances they'd be bred out.
Response from Pawrade.com:
Thank you for your review and feedback, Lauren. We are sorry that you did not have a 5-star encounter with us. We never want customers to have poor satisfaction and strive to make the experience a well-remembered one. While we are working on faster avenues for our transport of these little babies, some factors do limit our transport options for them. Unfortunately, snub-nosed breeds are very limited in how they can travel and your little guy, Diego, falls in that category. Our mandated 72 hour wellness visit can be difficult to arrange around these circumstances however our approach is to ensure the well-being of the puppy first. It's imperative that we ensure they are seen quickly as transitioning into their new home and environment can introduce them to different elements than where they came from. As for his disorders, we were not made aware of that it appears. so we are unclear on what this entails. We will reach out to you to further discuss this and determine the next steps. We appreciate that you took such good care of Diego upon arrival and that you love him so much. We are wishing you only the very best memories and adventures together.
Customer photo of Goldendoodle, Mini puppy from Brenda Y.
Priscilla
Goldendoodle, Mini Puppy
Everything was perfect. The drop off was easy and my puppy is absolutely the most cutest thing in the world! I love her. Thank you.
Denali
Siberian Husky Puppy
The overall experience was good. I just wish I had the opportunity to talk to the breeder and one if your reps via phone.
Paula
Golden Retriever Puppy
I love this puppy thanks for the great job, even though communication had slow down after payment was done, with the breeder and Pawrade Rep.
Response from Pawrade.com:
Silvia, while we are always here to answer any questions, the communication does slow down some as we wait for the puppy to grow. We are very happy that Paula found her furever home with you and we are wishing you nothing but the very best memories to be made with her!
Abby
Pomeranian Puppy
It was easy, smooth and I learned a lot before I even got her home. The breeder is very professional and helpful.
Customer photo of Eska-Poo - Eskapoo puppy from John B.
Manfred
Eska-Poo - Eskapoo Puppy
Thank you very much our new baby boy! The process was painless and smooth. Thanks for keeping me with constant updates through the traveling and all other important updates regarding our puppy. Pawrade was just outstanding and flawless! Recommending Pawrade to everyone!
Customer photo of Bichon Frise puppy from Peter B.
Fifi
Bichon Frise Puppy
Everything has gone well. Good communication with the staff. She seems to be healthy and happy. She is very sweet
Jackson
Cairn Terrier Puppy
Thank you so much! Jackson was transported to us with so much care❤️ he is a very active and happy puppy.
Blossum
Miniature Australian Shepherd Puppy
Thank you so much for getting Blossum to me. There was no way for me to travel to get her and I really fell in love with her the minute I saw her. It was such a blessing knowing that she was in good hands with you. Thank you so much from the bottom of my heart.
Customer photo of Aussiedoodle puppy from Pat M.
Brownie
Aussiedoodle Puppy
From the very first interaction the staff at Pawrade were friendly, professional and supportive. We likely had more questions than most as we picked our pup and then the breeder kept him for two months as we were travelling. And we live half of the year in Canada which made it a bit more complicated. With all the vetting they do for breeders, vaccinations, health, etc. the process is quite stress free. They happily connected us with the breeder so we could ask questions to help confirm our decision. We felt like they had our best interests at heart at all times. Chico has been with us for just four days and he is already part of the family. Thanks, Pawrade for bringing us together!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.