I was disappointed with this process. After paying for the puppy, we were informed of another huge fee for transporting. Then the only time they would contact me it was for requesting items needed (like verification of identity or monies) which was fine, but I kept posting questions and asking when I had them on the line. They kept saying they would check with someone to get back to me and/ or they would find out and call me back. I asked several questions surrounding the transportation and they were supposed to get back to me several times. I was not contacted until the day after they were supposed to pick up the puppy. Also I noticed there was a discrepancy with the mother's weight and asked. I was told 28 lbs was the correct and not the 37 lbs that was listed elsewhere. Then I noticed it was changed on the website to the 37 lbs. This whole process and the communication was horrible and I would not recommend this experience to any one -especially with how much I spent.
Response from Pawrade.com:
Shirley, there are absolutely no hidden fees when using our service. We displayed the cost for transportation during the checkout process and you selected the Pampered Ground option for $699. Additionally, we have an entire page on our site detailing the different transportation methods and their associated fees. We wish you and Charm nothing but the best and are delighted to know she arrived happy & healthy!