Rip
I just want to say a big thank you to everyone involved in helping me with Rip!!! This is truly the best way to ever purchase a puppy just in knowing that it was being done the right way. Everyone from the first person I spoke with (Joseph our Puppy Concierge) to Shannon (our Travel Concierge) to Renee (our Customer Service Liaison) and Jade (who followed up on Metlife) were all so very kind and knowledgeable and patient with all my concerns and questions. We did take a road trip to pick up Rip so I was able to meet the breeder who is wonderful and was able to share so much more with me about him. I feel like they are all a part of my family and that means so much to me. I will be recommending Pawrade to anyone looking for a new puppy! Lots of hugs to you all from Melody and Rip!
Bich-Poo - Bichpoo Puppy
Home
/ Customer Reviews
Pawrade Reviews: Customers Love Us!
Read 17,657 verified reviews from real customers across our trusted breeder network.
96.5% Satisfactory Score
based on 17,657 verified reviews
Showing page 480 of 589 of 17,657 customer reviews
Tessa
Pomsky Puppy
The whole process was so easy. After working with puppy for a few years it's hard to find trusting breeders and people who actually care about a puppies well being. Pawrade made me feel very comfortable with my decision and I highly recommend them.
Copper
Dachshund, Mini Puppy
My experience with Pawrade was excellent! The staff was so kind and willing to answer all my questions. They made sure I felt comfortable and understood each step of the process. AND, Cash is a wonderful puppy. His breeder was amazing, and she also answered all our questions. Cash made a smooth transition to our home, and we love him so much. He's the cutest mini-dachshund ever!
Moana
Beaglier Puppy
Very easy!
Lila
Pomeranian Puppy
Pawrade worked out great! I tried to find a rescue and then a breeder and it was really frustrating. Pawrade does all the work and made the process simple. When I found "Lila" I knew she was the one. As soon as I put in an info request I received a phone call and the process began. I waited a week to make a final decision, and I couldn't stop thinking about that pup's sweet face! I was anxious about the transport arrangements and timing, but although a little delayed, Lila arrived safe and the van driver was very nice. We did find out at our Vet appointment that our puppy has giardia, which is a hassle, but apparently common. Other than that she is a happy, healthy girl full of spunk! I'm so glad it all worked out and our pup is in her forever home.
Jaxon
Wow!! just amazing... I was looking at the puppy on the website and dropped an inquiry. This was at 7:00 pm pst on Saturday and I was surprised that I received a call from their agent just in a moment. I would definitely like to mention that agent, Janell, who guided me through all my questions over the phone calls and also via message centre when I had any later. I had many questions and doubts in my mind being a first-time dog owner, but all of that was eased up by prompt answering which made me decide to go for it immediately. We got Jaxon, and we are just loving him. Extremely satisfied with my newly added family member and Pawrade team in deciding, sharing information and concierge.
Golden Retriever Puppy
Jase
We love our new puppy and everything went great! Thank you so much!
Beagle Puppy
Amanda
This was an awesome experience from start to finish!! Flawless! Y'all know how to do it right! Thank you so very much!
Shichon Puppy
Jazz
Malti Poo - Maltipoo Puppy
Wonderful experience thank you Kelli I put my trust in you and we have a gorgeous little girl her name is LuLu we adore her spoiled already can't tell you how much I appreciate everything I went through a bad situation where I was scammed they took my money asked for more a nd more and no puppy just heart break but found you and we have our darling girl this is the way to go for anyone who is looking for a puppy I have regained my trust because of you Kelli love everything you did for me
Lady
Seamless transaction. Great experience with the Pawrade folks. Special thanks to Jodi. The puppy is beautiful and the breeder did an awesome job with all the pictures. I got the opportunity to meet the breeder and they are wonderful to deal with. Overall wonderful experience!!
Border Collie Puppy
Spotty
Cavapoo Puppy
Pawrade did an amazing job helping me get my new puppy. He arrived within a week of purchasing him. He is the best most loves me little guy I could ask for. He came with a clean bill of health as promised and I couldn't be happier with choosing pawrade. They made everything so easy and communicated with me daily. They even followed up a few days after arrival to check in on us and see how he was adjusting. I al very pleased with pawrade and will definitely be using them for all future purchases.
Champ
It was a hard process, but now I know why Pawrade just wants to make sure that this puppy gets a real loving home.
Pomeranian Puppy
Ava
Through Pawrade we were able to find our beautiful and lovable new puppy. Sara F. was so kind and helpful guiding us through the entire process, helping us feel secure and confident through each step! Our new puppy, Lisette, is so adorable and it's quite evident that she was well cared for. The most difficult part was the traffic jam on our way to JFK! Thank you to everyone! We are so delighted to have our little Lisette join our family and we love her already!
American Eskimo Dog Puppy
Willow
Paul was amazing and really helped me to connect quickly with the breeder of our new puppy! All the people I worked with were amazing and helpful and patient with me! Thank you for helping me find our new baby girl! We love her!!!
Yorkshire Terrier - Yorkie Puppy
Ace
Sheepadoodle Puppy
I was a little skeptical at first, spoke to a few reps and decided to follow through. The experience was a 10/ 10. I've now got a adorable and healthy puppy! Will recommend Pawrade in the future. Thanks!
Copper
Shih Tzu Puppy
Such a wonderful experience from start to finish. I am recommending Pawrade to everyone I know who wants a furry friend. We are already MADLY in love with Copper!
Jack
Golden Retriever Puppy
The service and responsiveness of the support team was excellent. I would say that some of the electronic communication confuses the situation somewhat, but all-in-all everything was great.
Bailey
The first dog they sold us was already sold to someone else. Didn't find out until the kids had their heart set on the dog. We also had trouble getting photos of the parents from the breeder.
French Bulldog Puppy
Response from Pawrade.com:
Jessica, at any point in time it's not uncommon to have multiple people inquiring about the same puppy. We cannot hold a puppy until payment has been made. Unfortunately in your case, someone reserved your initial puppy before you decided to move forward. We never try to push you to make a reservation until you are 100% ready to move forward with the commitment to bring home a new puppy. In the end, we are happy we were able to find you another happy & healthy puppy!
Jessica, at any point in time it's not uncommon to have multiple people inquiring about the same puppy. We cannot hold a puppy until payment has been made. Unfortunately in your case, someone reserved your initial puppy before you decided to move forward. We never try to push you to make a reservation until you are 100% ready to move forward with the commitment to bring home a new puppy. In the end, we are happy we were able to find you another happy & healthy puppy!
Lola
French Bulldog Puppy
Such a pleasure working with all the staff and her delivery went off without a hitch!
Sir Theo
Bernedoodle Puppy
Our puppy arrived happy and healthy. He is adorable and fitting right into our family so well. We just love him. I would say the whole experience with Pawrade went well and communication was pretty quick when I had questions.
Kiki
Siberian Husky Puppy
Excellent puppy service and help
Monty
Best Puppy Ever! His name is Monty My only complaint is all the paperwork and because I had just moved homes. I had to get my paperwork Notarized. Lots of texts with different people. very complicated. But this puppy is worth it! Jackie Adams
West Highland White Terrier - Westie Puppy
Chay
Newfypoo Puppy
Love my new puppy! Pawrade did everything they promised and my puppy arrived happy and healthy!
Crystal
Miniature Australian Shepherd Puppy
We had a great experience with Pawrade. The breeder was great and we love our new puppy, Tula. She's a mini-assuie and couldn't be cuter. Descriptions were very accurate, and we loved the weekly updates until we surprised our kiddos with a road trip to pick up the little lady. Highly recommend Pawrade. Only recommendation would be to publish where the breeder is located on the original post for the puppy.
Reuben
Cockapoo Puppy
Everything was just wonderful. I was referred to your company by my sister. Now I just referred someone. The communication is effective with good customer. They inform you of everything that is going on timely. Thank you!!
Jamie
We are so happy with our puppy. Everyone was so pleasent and helpful. I would recommend Pawrade to anyone.
Shih-Poo - Shihpoo Puppy
Madison
Nice very good
Goldendoodle, Mini Puppy
Cricket
Cavapoo Puppy
Very thorough and thoughtful process with lots of great information for how to welcome a new puppy and properly take care of it.
Lavon
Pomsky Puppy
Our experience was overall pretty smooth.. I think the anxiety comes with having to wait to get the puppy after all the paperwork and payment is taken care of.......... We did change his name to Yoda Sims-Thomas....lol
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.






























