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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 482 of 589 of 17,657 customer reviews

Customer photo of Bernedoodle, Mini puppy from Meryl C.
Serena
Bernedoodle, Mini Puppy
We love our little puppy. My only complaint was she arrived at 11:30 pm which made me nervous. Also didn't like that 2 men drove a van and had to delivery so many dogs.
Customer photo of Shih Tzu puppy from Angelyn B.
Hershey
Shih Tzu Puppy
We love our new puppy! Thank you Pawrade for everything you did to make this happen for us! The communication and the level of care was truly appreciated. Very Best, Angie
Mabel
Mixed/Other Puppy
Pawrade made adopting our new puppies easy and with confidence.
Customer photo of Beagle puppy from Dawn J.
Hushpuppy
Beagle Puppy
This is my second purchase. My first beagle purchase went Fantastic. I can't say the same for this purchase. Don't get me wrong I love my beagle. BUT the delivery part I was less than satisfied. If I can make a suggestion. When a puppy is available for purchase and if it need to be delivered, I think that it would be a good idea to give the estimate date of the different deliveries BEFORE someone makes the purchase. I bought the puppy but then after paying all the fees is when I was told it would be about a month later before I would receive him. If I would have know upfront maybe I wouldn't have been so frustrated.
Response from Pawrade.com:
Dawn - thank you for trusting us again and for your feedback. Unfortunatley, we cannot provide delivery estimates as space is reserved on a first come first serve basis. If we quoted a customer delivery on a certain date and then that space was filled before the customer purchased, it would cause additional complaints. Delivery timeframes can only be given once the purchase is complete and we have confirmation. We appreciate your understanding and continued support!
Bingo
Golden Retriever Puppy
Loved the whole process, all my questions were always answered and I loved being able to track my puppy on the plane! Once he arrived it was a quick process. There is a wait at the airport of about 30mins after he landed but I'm sure that's completely normal. Our puppy Bingo is healthy and amazing! He has his wellness check tomorrow, and my family and I are overjoyed to have him in our home! I advice everyone to make sure and read all the information that's provided for you before your pets arrival, it helps a lot.
Customer photo of Schnauzer, Miniature puppy from Deborah F.
Dominic
Schnauzer, Miniature Puppy
Communication was very good. When we needed help we were contacted by text even on the weekends. My husband and I want to personally thank, Kelli, Nicole, Tina and Shannon for making this an enjoyable experience. We just love our new addition! Feel free to use us as a reference.
Bailey
Pomeranian Puppy
My older dog is a rescue dog so I was very apprehensive of purchasing a puppy through a website. When I saw Bailey, she looked just liked my parents old dog they had though and my heart just knew, so I researched the site and went ahead with purchasing my now furever puppy. They give detailed instructions, were extremely helpful in answering my impatient questions, sending updated pictures of Bailey and keeping me informed of all the steps along the way! I forgot how exhausting puppyhood was but I was correct that Bailey is definitely but furever pup and my other baby boys new sister!
Customer photo of Dachshund, Mini puppy from Patricia W.
Clover
Dachshund, Mini Puppy
From beginning to end our experience was wonderful! Delightful and knowledgeable staff working on our behalf at every step. Most important was the health of our precious puppy. The delivery guys were terrific. They had cared for the puppy well over a four day period. She arrived happy, clean and in excellent condition. Our vet was impressed at how healthy she is and all the shots and micro chip! She said whoever cared for this puppy did an excellent job! Clover is happy and very loved. Thank you so very much!
Customer photo of French Bulldog puppy from Sierra L.
Dixie
French Bulldog Puppy
I would recommend purchasing through pawrade to anyone!! All of my liaison and concierge people were ABSOLUTELY AMAZING!! I highly suggest that you require the breeder to use Pawrade's transport company. Sadly, my puppies breeder did not! She ended up being transported with 39 other puppies, got into an accident and was impounded by animal control. I had to drive almost 18 hours in total to get her released from animal control (who thankfully saved these poor dogs) and brought home safe and sound. Pawrade suggests that you use there transport so PLEASE for the health and well-being of your fur baby, listen! Even though my horror story was out of their control, Pawrade did everything they could to help and assist me. They even refunded my puppy travel fee! They're amazing!!
Carlton
English Bulldog Puppy
Was a very easy and simple experience! Communication was great between Pawrade and me! Quick responses, detailed answers, and an overall positive attitude.
Booker
Dachshund, Mini Puppy
Working with you all has been so easy and rewarding! We are loving our new puppy!!
Digger
Bich-Poo - Bichpoo Puppy
Found the perfect puppy for our family! I'm so glad getting him home to us was as easy and stress free for us and our puppy.
Customer photo of Belgian Malinois puppy from Ken G.
Loki AKC
Belgian Malinois Puppy
Really a great company to do business with very professional helpful can't say enough good things very happy thanks pawrade
Parker
Dachshund, Mini Puppy
I can't say enough about how great my experience with Pawrade has been. Simply amazing from start to finish! They really make you feel secure and share a wealth of information to help you prepare for you little fur baby. Everyone I spoke with was always kind and courteous, will go the extra mile to make sure all of your questions are answered. I am so grateful I found them. My puppy flew from Missouri and was in perfect health, no worms or any other conditions, my vet was pleased. I had been scammed twice before finding Pawrade, lost over 700.00 so I was quite gun-shy to say the least. Please don't second guess using Pawrade, I will use them again for sure. Wonderful experience...I promise you won't regret it!
Barkley
Golden Retriever Puppy
It's only been a day but he seems to be adapting Very happy with the whole process
Lydia
Dachshund, Mini Puppy
We could not be happier with the whole process and the attention that was paid to us and our new puppy. The process was seemless. Thank you!
Customer photo of Cavapoo puppy from Kathleen T.
Cassie
Cavapoo Puppy
I appreciate your guidance every step of the way. This can be an overwhelming experience and your patience with me was greatly appreciated.
Customer photo of Boston Terrier puppy from Kenneth B.
Colton
Boston Terrier Puppy
Pawrade and all their representatives are great! Each time I reached out it was almost no time for an update! Colton is home and has already settled in, in just one nights sleep! He's energetic, cuddly and perfectly quiet in his own way! A special thanks to Tony, Sandra and Denean for outstanding customer service!! 10/10!
Princess
English Bulldog Puppy
The overall experience was fantastic… great communication with pawrade and the breeder! The only deltas for this transaction was the description and to what the puppy came with. The description was listed as male puppy but was a female,(female was what we wanted) the puppy was listed to have a microchip, no microchip in the puppy. The microchip was thought to be included in the overall price? Princess is adapting to her new home. She was a big hit at our veterinarian visit "everyone of the staff wanted to take a picture with her" she's a real cutie pie!
Customer photo of Schnoodle puppy from Mildred G.
Huck
Schnoodle Puppy
I love my new baby (Huck) "Ben" He is so loving and adorable from the first he entered my arms. We are already joined at the hip. He is smart and is learning ever minute. You did great. I admit I was scriptable ordering online but it was a great thing. Thank you Mildred
Customer photo of Shichon puppy from Belinda S.
Mystique
Shichon Puppy
The service provided was excellent. The message system was very beneficial. All our questions were answered in a timely manner without having to call and be on hold and could contact them when we had the time. Mystique is so precious too!
Customer photo of Pomsky puppy from Tracy A.
Montoya
Pomsky Puppy
The staff was wonderful to work with and the process was stress free. Thank you again for all your help.
Customer photo of English Bulldog puppy from Zoe H.
Mikey
English Bulldog Puppy
Pawrade was so supportive, responsive, and communicative throughout this process. We had our new 6 month english bulldog puppy Ernie in our arms less than 2 weeks after reaching out! We are so happy!
Hunter
German Shepherd Puppy
Just arrived this evening, clean & content. Just as cute as the pics too! Pawrade was great on communication. Breeder send a couple photos during the wait. Transportation was on time and communicated along the way. Alittle disconnect on the app with transport, but all in all...great job!! Thank you everyone involved in this new adventure!
Customer photo of Goldendoodle, Mini puppy from Michelle L.
Otis
Goldendoodle, Mini Puppy
It took me a while to decide on a breed and then a dog. Parade's customer service is great when you finally get the right agent. I will things were a bit more flushed in the sense that you were able to know who the breeder is, where the dog is located from the start, and even a tracking system once the dog is on his way. Other than that me and my new puppy are very happy.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.