Pawrade Reviews: Customers Love Us!

Freya
Beagle Puppy

While the customer support during the process was good and my messages were answered, the overall experience was very poor and the high cost does not match the level of service. My puppy arrived with a parasite and has been quite ill for over a week while I have also spent close to $1,000 for treatment. The guarantee only covered $60. Additionally the microchip is not ISO certified so I will need to get a new one, and the 1 month insurance is void in New York. A lot of mis-advertised information. The pup itself is adorable though.

Melina
Malti Pom - Maltipom Puppy

Everyone was very helpful. You could as questions and they would get right back to you. The communication from the folks driving her here could have been a little better. Usually one word answers. My pup is fabulous. So comfortable in her new home. We’re all in love with this fur baby.

Fairy
Chihuahua Puppy

Love my new baby!!! Her name is now Gizmo!! What a doll. I would definitely use this service again!!!

Hercules
Boxer Puppy

Thank you. Pawrade did an excellent job through the process, and delivery service was great.

Elwood
Cavalier King Charles Spaniel Puppy

Thank you so much! Everything was just as explained.

Kory
Yorkiepoo - Yorkie Poo Puppy

Everything is perfect!

Penny
Cavalier King Charles Spaniel Puppy

Gracie and I quickly bonded last night! She is such an adorable and affectionate puppy‼️I am so happy to have Gracie in my life‼️🐶❤️

Bodhi
Morkie / Yorktese Puppy

It was an awesome experience. The puppy is in good shape, a little nervous, but he is coming out of his shell.

Snow
West Highland White Terrier - Westie Puppy

Snow now Oliver, arrived happy healthy and ready to be loved. Amber, Shannon,Lundsay,Jake ,and Alex and the entire pawrade team deserve a huge thank you. We love him so much!!!

Shorty
Jack Russell Terrier Puppy

The guys arrived at the time they said they'd be here..I signed the papers and he took pictures..he gave me paperwork and Shorty's care bag.. I was so happy to get SHORTY...I tipped them and said thank you.. everything went smoothly..again Thank You !

Remi
Yorkshire Terrier - Yorkie Puppy

It was a great experience and I felt confident he was coming from a good place. He is adorable and loving.

Romano
Havanese Puppy

Painless and easy. We love our puppy. Thanks a bunch

Harry
Bichon Frise Puppy

Everything went smoothly with the transaction and transport and I'm loving this little guy everyday he's been so much company

Ocean
Bich-Poo - Bichpoo Puppy

Found our newest family member thru Pawrade. Very responsive and very accessible to answer questions and for communicating information! Made us feel very assured that we were dealing with honest people.

Amos
Cavapoo Puppy

Our experience with Pawrade was devastating. The puppy we purchased died just 3 days after arrival, leaving our two kids heartbroken and us facing huge medical bills. Despite their promises of “healthy, happy puppies,” we were delivered a very sick puppy — and when he became ill and died, Pawrade tried to escape responsibility through technical loopholes in their health guarantee. We only received a refund for the puppy (not the costly transportation or medical bills) after escalating to senior staff and involving a lawyer. Until then, our concerns were dismissed. Their support team even refused to speak with us by phone. No help was offered with medical expenses, and compassion was absent at every step. Pawrade’s polished marketing hides how shady and unresponsive they truly are. We strongly advise others to avoid Pawrade. #SayNoToMills #SayNoToPawrade

Claire
Golden Retriever Puppy

Great process, constant communication, peace of mind, would recommend!

Samson
Goldendoodle, Mini Puppy

Process was very easy and pleasant. Samson, is such a good puppy. He traveled well and he is getting acclimated to his new home. Thank you to everyone at Pawrade that I spoke with, everyone was very efficient and friendly, and it was a very smooth and transparent experience. Thank you Pawrade!!

Boo
Cavapoo Puppy

I was very pleased with the process, service, and care of the animals, as well as the delivery being smooth and their communication was great. I was a little disappointed that I noticed something on my puppy’s eye in her pictures but nothing had been mentioned or shared about it. I will find what our Vet says about it tomorrow. I love my little girl though. She’s so sweet and a very well behaved puppy.

Koen
Corgi, Pembroke Welsh Puppy

This was an awesome experience. Donna was great with information we needed, and a few extra questions that made the process easier. Cooper arrived sassy and happy, with all his information and a fresh bath. Jason and Lem were really nice. They gave lots of updates along the road, and where reassuring with cooper’s progress.