Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 52 of 589 of 17,657 customer reviews

Customer photo of Bernedoodle puppy from Lawrence S.
Theodore
Bernedoodle Puppy
I appreciated that Pawrade was very communicative throughout the process, which helped ease some of the stress of getting a new puppy. That said, my overall experience was mixed. My puppy ended up being very expensive, with transport costs bringing the total close to $5,000. The very next day there was a sale, but I wasn’t eligible for it, which was disappointing. Another frustration was timing. I was told my puppy was ready to travel, but then had to wait two weeks before the transport date. The transport company itself did a great job—once the date arrived, everything moved quickly and smoothly, and my puppy got here safely. However, upon arrival, my puppy was diagnosed with giardia. For being on the higher end of the cost spectrum, I expected better preparation and health assurance before travel. In the end, we are very happy with our puppy, but I do feel that for the price point, Pawrade could improve on timing, transparency, and overall value.
Customer photo of Goldendoodle, Mini puppy from Cecil R.
Jupiter
Goldendoodle, Mini Puppy
The transfer of custody was worth the time it took to drive. Jupiter is now called Toby and enjoying his forever home.
Customer photo of Chihuahua puppy from Beverly V.
Teagan
Chihuahua Puppy
Everything went extremely well and I am now the proud owner of my little Daisy.
Customer photo of Pomchi puppy from Jeannie O.
Penelope
Pomchi Puppy
Getting Chibbi home was easy and Lois was the sweetest coordinator!!!
Customer photo of Havanese puppy from Christina D.
Allegra
Havanese Puppy
Pawrade was exceptional in helping me find my perfect puppy! They gave me confidence in the process by communicating and coordinating all the details with me to include the process, puppy info, and breeder info. I am recommending this to my friends and family because of the seamless process to get a healthy pup with confidence of a trusted breeder.
Customer photo of Schnauzer, Miniature puppy from Matthew S.
Herman
Schnauzer, Miniature Puppy
We love our little Boulder, he is a cute, smart and loving boy. We can't be more happier than this. Thank you so much.
Anika
Scottish Terrier Puppy
She is adorably. Our vet saw her on Friday and said that she is very healthy. Today both of her ears are standing. She chases our other scottie. We love her.
Customer photo of Poodle, Standard puppy from Shane R.
Gus
Poodle, Standard Puppy
Pawrade answered every question we had and assisted in bringing Gus to his new home. We are so excited to add a puppy to our household. Thank you!
Customer photo of Pug puppy from Craig S.
Mellow
Pug Puppy
This was a great process. I had looked online for pug puppies, and I think honestly the site made the process easy. The pictures were great, the people who answered the phones were wonderful and very knowledgeable. We received our dog with all the information on her vaccinations and we have already had our vet check. The dog is beautiful (maybe even better in person than the pictures and videos!). Breeder was great with information and seemed very eager to make a smooth transition with the puppy. Highly recommend.
Customer photo of Bichon Frise puppy from Linda M.
Tessa
Bichon Frise Puppy
Everything went very, very smoothly. Lindsey, the breeder, was so thoughtful & helpful & of closures, Tessa is just the sweetest.
Customer photo of Malti Poo - Maltipoo puppy from Nina E.
Anson
Malti Poo - Maltipoo Puppy
I was nervous about having a puppy and how this all would work, but Pawrade made it very easy for me every step of the process. They had people available to answer all my questions and they were very quick to follow up every time I messaged. Our puppy is a dream. He has been so much fun and a great addition to our family!
Seamus
Bernedoodle Puppy
The person that took my money was great. The sale was fantastic. The after sales service was the worst of any vendor for any product I have ever experienced. Phone calls that went unanswered. Messages that were not replied to for days. Transportation companies that were not provided with the correct information. Breeders that were told not to contact the future owner directly (but thankfully did so so as someone competent could make sure the pup got home). All done with an aura of incompetence, the likes of which I have never seen. I will never use Pawrade again. Nor will I ever recommend it. Shame on you all. You should be ashamed of calling yourself a friend of dogs.
Enola
Malti Poo - Maltipoo Puppy
Very disappointed in the way my puppy looked when she got here. I bought a six month old puppy. She never had a haircut hair was growing inside her ears that she had two ear infections. She was dehydrated and lethargic. Had to take her to the vet the next day to clear her ear infections and only to find out, she hasn’t had any of her shots You had told me she have her shots that she would be fine and that is not the case you sent me a sick little puppy that has cost me more than $450 at the vet to take care of her on top of the money that I paid you for the puppy the 750 to deliver her so no I do not recommend you to anyone now I have to pay for all of her shots which should’ve been included in the price of the puppy you did not vet this puppy or the breeder very well
Customer photo of Corgi, Pembroke Welsh puppy from Charles R.
Emelia
Corgi, Pembroke Welsh Puppy
Very satisfied with Emelia’s delivery to me, on time and excellent communication. Communication for preparation and receipt was excellent. She looks great and my vet agreed.
Customer photo of Labrador Retriever puppy from Victoria M.
Doogie
Labrador Retriever Puppy
Thank you for making this entire transaction go smoothly. Doogie is now Sir. He is a beautiful pup. Only I had forgotten all the puppy problems!! That too shall pass. I have bragged about Pawrade and the delivery crew to many of our friends. You’ve got my recommendation.
Customer photo of Cavalier King Charles Spaniel puppy from Gregory A.
Supersonic
Cavalier King Charles Spaniel Puppy
You guys are awesome from the very first phone call all the way through. The delivery process was great Everyone on your team is top-notch Thank you so much - great experience
Customer photo of Shih Tzu puppy from Linda P.
Sally
Shih Tzu Puppy
This is a legit team that works together from the breeders and pawrade to getting them to their new home and tracking them as they come home. It takes time to arrange all the pick ups for the puppy and it’s hard to be patient, but they kept in touch with me the whole entire time. Great teamwork.
Customer photo of Cavapoo puppy from Lori L.
Banner
Cavapoo Puppy
I think the customer service is best before the sale. Seems like replies were faster then, definitely not good on the weekend before we were scheduled to pick him up. I tried to call after my messages were not answered, but could not get anyone to answer the call! Finally, someone else got back to me about his vet check being approved. I would much prefer to work with one person. Amber was great to work with, very responsive. The others not so much. This will be the only dog I purchase through Pawrade.
Customer photo of Havanese puppy from Diane B.
Reid
Havanese Puppy
Our vet said you raised a great puppy in great condition. The transition was good, you sent some great things home with us. We love our Buddy, his name, and vice versa. Cheers to Pawrade
Sasha
Cavapoo Puppy
The whole process from finding me a puppy I could drive to pick up to payment & communication with Pawrade was great. Sasha is now Lovey. She is oh sooo cute & has a wonderful temperament. We will be very happy with her for many years to come. Thx much.
Customer photo of Morkie / Yorktese puppy from Pamela N.
Tulip
Morkie / Yorktese Puppy
I have never purchased a pet before and certainly would never think I'd purchase one from a business I found on the internet. However, I fell in love with a cute little black puppy I saw on Pawrade and took a chance. Everyone said I was going to get scammed but something about this company seemed more legit than any I had visited. They went out of their way to obtain detailed information about me and my household. They gave me details about the breeder and everyone involved in the puppy's care. Once payment was made for our new fur baby we received constant communication concerning our puppy. They gave great support from beginning the process to even after our puppy arrived. Customer service is at it's highest level with Pawrade!
Callie
Labrador Retriever Puppy
You guys are awesome! From start to finish you made the purchase and the transport of our new puppy a piece of cake! All of you took great care to make sure we were kept informed and were always there if we had questions or concerns. Our puppy is beautiful, healthy and absolutely adorable! I would recommend Pawrade.com to any and all looking to purchase a new addition to your home! 1000% satisfied!!!
Reba
Bernedoodle, Mini Puppy
Everything has gone as expected this far and we are so happy to have our new pup home with us.
Princeton
Cavapoo Puppy
We couldn’t be more thrilled with our new puppy! Working with Pawrade made things easy & worry free!!
Nahla
Puggle Puppy
The process was smooth, fast and easy. We are thrilled with our new puppy :)
Customer photo of Cavapoo puppy from Dina C.
Wolfgang
Cavapoo Puppy
From the moment we met Wolfgang we were a perfect match! He adapted to our home so quickly. He’s already spoiled rotten. Thank you all from the beginning to the end. Everything went so smoothly. We absolutely adore him and he knows he’s in his forever home💛

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.