Verified · Aug 12, 2025
“We are very pleased with the experience.”
Sheryl D. · Strasburg, MO
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Pawrade Reviews: 19,144 verified customer reviews from real families
Happier pups. Brighter tomorrows. ♡
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Trustpilot
Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Page 70 of 337 · newest first
Verified · Aug 11, 2025
“Everything went well! The staff at Pawrade, transportation, breeder, and anyone else involved made the process very easy. Thank you for my new buddy!”
Elizabeth B. · Deptford, NJ
Verified · Aug 11, 2025
“Wonderful people are very helpful and available every step of the way. The transition was seamless. The puppy is in perfect healthy. I strongly recommend you get your puppy here.”
Franziska G. · Beverly Hills, CA
Verified · Aug 10, 2025
“Oh everything went so smoothly Freddie is a wonderful puppy. Friar Lolo The young boys that dropped him off were so nice and helpful great young men he arrived perfect!!!”
Tori G. · Hailey, ID
Verified · Aug 10, 2025
“The transportation team did a great job.”
Joseph N. · Port Richey, FL
More reviews below · skip ahead
But first — a puppy with a health care system? Ours have one. ♡
Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.
Independent, third-party reviews. We can reply; we can’t edit or remove.
Verified · Aug 10, 2025
“I can’t say enough positive things about my experience with Pawrade. Their staff made this process seamless. Anytime I called or messaged, they were professional, kind and extremely prompt. My beautiful Maltipoo was delivered from Ohio happy and healthy. The delivery company they use is the best! My husband and I are so grateful to Pawrade and their affiliates for giving us the best gift ever. Our baby, Sophia, is absolute perfection and we couldn’t love her more. Thank you Pawrade!!”
Kasha G. · Biloxi, MS
Verified · Aug 10, 2025
“Very happy with her. She fits in with my other dogs. Was playing together within a couple of hours. Pawrade was very helpful and all the ladies were very easy to work with. Thank you”
Timothy M. · Biddeford, ME
Verified · Aug 10, 2025
“We love our mini longer hair chihuahua puppy!”
Kaitlyn C. · North Chelmsford, MA
Verified · Aug 10, 2025
“The whole process was very easy , just would have like some info from breeder , feeding schedule , crate trained? But over all very happy!”
Debra P. · Chicago, IL
Verified · Aug 9, 2025
“I was so thrilled to receive my baby girl Gema. She will be the love of my life. The gentleman that delivered her did a good job. She seems satisfied with them. They took good care of her and I’m so thankful for that. Now she’s in my care and I will take wonderful care of her. She’s my little baby.”
Sharon C. · Peoria, AZ
More reviews below · skip ahead
More below — but families keep raving about the same things. ♡
Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Customer Videos
Prefer to watch? Families filmed the whole thing.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
Never alone, not for a minute. ♡
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center
You, the breeder and your Concierge in one thread — every message logged.
Recorded & retained
Video call
Meet the breeder and the puppy live. Calls are recorded and kept on file.
Recorded & retained
Phone call
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
Puppy first, before the review
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
Licensed-vet exam, 3–5 days before travel
A full physical of the actual puppy — not the parents’ paperwork.
Fecal test, vaccines, deworming
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A finding pauses the trip
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Findings shared with you
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
Health Guarantee, independently administered
3 years included, extendable to 10 — run by PetPay, not the breeder.
“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
The Puppy Guide
Supplies, first 72 hours, potty and crate basics — sent before arrival.
72-hour vet visit
We ask every family to see their own vet within three days, and explain why.
A concierge who teaches
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Where not to go yet
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
A healthy start for a happy tomorrow. ♡
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · Aug 8, 2025
“Very pleased . I love my puppy and thank you so much for delivering him to me🫶🫶🫶🫶🫶”
Amy J. · San Pablo, CA
Verified · Aug 8, 2025
“I was very pleased with the service and of course the puppy! The communication was great and all my questions were answered promptly. The puppy is exactly what I expected and the delivery was very exciting! Even though that took longer than I expected! Would totally recommend Pawrade!!”
Michele B. · Garberville, CA
Verified · Aug 7, 2025
“Hello Parade! It has been a great experience working with you Pawrade to obtain my puppy. I renamed him Sanford or Sandy for short. He is adjusting well.”
Dian D. · San Jose, CA
Verified · Aug 7, 2025
“Love my new little girl puppy I’ve named her Luna”
Rodney P. · Fresno, CA
Verified · Aug 7, 2025
“She is the sweetest thing. I love her already. Thank you for taking such good care of her! I will love her with all my heart. She will be spoiled rotten. Thank you!”
Jacqueline B. · Morgan Hill, CA
Verified · Aug 7, 2025
“So professional and caring. Wonderful delivery. Sweetest puppy ever!”
Kellie L. · Seminole, FL
Verified · Aug 6, 2025
“I was very pleased with this transaction. The pet couriers were fantastic. My puppy was very well cared for.”
Karen C. · San Diego, CA
Verified · Aug 6, 2025
“Our new puppy was delivered on time, clean, relaxed and just beautiful. She is 8 weeks old and potty trained already! This is our 2nd pup from Pawrade. We love the delivery drivers sense of humor and the respect they show to their furry friends. Pawrade is the ONLY place to go if you want a healthy well trained beautiful family member. 😍 Thanks again Pawrade. You have our business forever.”
Cynthia B. · Mesa, AZ
Verified · Aug 6, 2025
“Puppy was very well taken care of she didn’t even act like she traveled hundred of miles. 🥰🫶💖 Best transportation”
Eleanor A. · Riverside, CA
Verified · Aug 6, 2025
“I received my puppy and his papers.He looked great and he was just as cute as the picture.”
Ashlea J. · Houston, TX
Verified · Aug 6, 2025
“Wonderful experience and got the best puppy(Della) that I have ever had. She is beautiful, healthy, intelligent, and extremely active. Everyone that was involved was the best! Couldn’t be more grateful and happy with everyone helping me get Della. Thank you!!”
Jason P. · Fulton, MO
Verified · Aug 6, 2025
“Very pleased that everything went smoothly.”
Marie G. · Staten Island, NY
Verified · Aug 6, 2025
“I cannot say enough good things about Pawrade. The process was so easy and smooth. From finding our new Aussie puppy to the transportation home, they were on point! And “Wags on Wheels”, their delivery service, was wonderful. Karen & Aaron kept us informed the entire trip and even gave Hogan a bath before they delivered him to us! If you’re looking for a new fur baby, Pawrade is who you want to use!!”
Monica H. · Charleston, SC
Verified · Aug 5, 2025
“Pawrade staff are wonderful to work with and communication is excellent! They answered all my questions and addressed important concerns immediately, ethically and honestly. My new pet was delivered to my front door within 24 hours and the transport folks were equally outstanding. Thank you Pawrade, for your compassion and professionalism. Our family is thrilled with the new addition!”
Linda M. · Granbury, TX
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.