Seamus
The process was simple yet complicated, hence the three star review. The company needs to streamline some of its communications. On top of being contacted by at least seven individuals from Pawrade during my transaction, it's now more complicated by having to deal with Metlife Insurance and their agents. I adore my puppy and could never leave a negative review because he's exactly as advertised, the process was just a little overboard. As well as the push to fill out a stupid survey as though it's the business model.
Shetland Sheepdog - Sheltie Puppy
Home
/ Customer Reviews
Pawrade Reviews: Customers Love Us!
Read 17,657 verified reviews from real customers across our trusted breeder network.
96.5% Satisfactory Score
based on 17,657 verified reviews
Showing page 70 of 589 of 17,657 customer reviews
Vanessa
Poodle, Toy Puppy
Pawrade did an incredible job as well as the Breeder. They traveled with me to park City and are doing perfect in their new home.
Felix
Working with Pawrade was excellent. Great communication, clear instructions throughout the process and Felix arrived in fantastic condition! I will definitely recommend Pawrade to family and friends.
Schnoodle Puppy
Trinidad
There were many moments I was concerned about fraud. I was concerned about the lack of accountability when I didn’t get information in a timely manner. Considering we were driving 9 hours that was unsettling. We love our new family member and am grateful everything worked out. Scams run rampant it was difficult to fully trust this process. I apologized to Tara because I was becoming concerned we were being scammed.
Schnoodle Puppy
Stinker
Jack Russell Terrier Puppy
We had a great experience with you and everyone is in love with our new puppy!! Thank you!
Kaleb
Boston Terrier Puppy
It was an easy and safe process. Everything was handled very professionally. They gave me updates about puppy throughout the process. I felt very secure and knew I was not dealing with fraud. I’m very happy with my new family member and the process 🥰.
Sasha
Shih Tzu Puppy
Pawrade is an amazing organization. They are very informative great communication. I picked my the puppy Sasha and she arrived just as they said. Everything was so organized easy. Loving caring people. I would recommend them to anyone who wants a healthy puppy.. In fact I will get another through them soon.
Cinnamon
Cavapoo Puppy
Pawrade provided the personalized action that helped us find the perfect pup.
Herbie
Goldendoodle Puppy
We had a great experience with Pawrade and were very pleased with the level of service and communication throughout the process.
Eloise
Great service!
Dachshund, Mini Puppy
Rhianna
Cavalier King Charles Spaniel Puppy
Puppy concierges were very helpful and answered all my questions. They also sent useful info for care of the pup when she arrived . I’m very happy with this most recent interaction with Pawrade.
Nigel
The entire process was incredibly easy and straightforward. I will definitely be using this again for breeds not typically found in pet stores/animal shelters.
Corgi, Pembroke Welsh Puppy
Heidi
Boston Terrier Puppy
Pawrade was very nice to talk to. Always convenient and had answers.
Huckleberry
French Bulldog Puppy
Pawrade had great communication on all the steps, what to expect and what I needed to do. Huckleberry is the BEST pup ever!
Grover
Havanese Puppy
the lady brought GROVER he looked great, he's full of life.
Diego
Corgi, Pembroke Welsh Puppy
Pawrade is very easy to work with and they make the process so smooth! They communicate very well and answer questions within a quick and timely manner, ensuring you’re all set up for your pup’s arrival! Thank you pawrade, my husband and I now have our new little son with whom we are so in love with!
Daniela
I can’t thank you enough for the amazing services and care of puppies. I witnessed sincerity and true love for each puppy through the entire process.
Dachshund, Mini Puppy
Gunter
Gunter is our 3rd puppy we have gotten from Pawrade. And we love them gray addition to our family and they fit in with our other fur babies as we have a big family in the homes. We now tell everyone where to look for their next baby.
German Shepherd Puppy
Bacon
French Bulldog Puppy
Thank you from the bottom of our hearts for finding our French Bulldog puppy Bacon who we then renamed Milo. He has brought such joy into our hearts and our lives. This service provided on this site is truly appreciated by the both of us and will be used again in the future.
Hana
2nd time I’ve used them and they do a great job
Cavapoo Puppy
Fernando
Shih Tzu Puppy
Pawrade was great. But could have been more up front when delivery of puppy would be. Felt like did not initially give day of delivery even though was clear would not be home on specific days. Then wanted to send puppy on day after leaving for vacation. Then I was told they might have to charge me another fee for changing a day even though all messages were clear. My puppy is beautiful and perfect just wish could have been easier and clearer makes you think your being deceived. Also told had to have my puppy seen 72 hrs after for guarantee and you can’t go to petco vet or hospital for wellness check well try getting into a vet in that time. You can’t so thanks for that guarantee it’s worthless. So keep that in mind. Unless you know you can make that appointment before the puppy comes home. But make sure you have the correct day of arrival good luck!!!!
Bimini
Cavalier King Charles Spaniel Puppy
Every one was crazy helpful! The driver from Puppy Express was right on time and Bimini (now Bella) seemed very happy on arrival. We were pleased start to finish!
Tawna
Yorkiepoo - Yorkie Poo Puppy
I love my Izzy!!! (Tawana) She sleeps through night and is using outdoors for potty. These people were easy to work with and not pushy. She got here faster then I thought, since I couldn’t fly her here. All in all- good experience.
Fancy
Hello! Everything was just excellent! My little bug showed up in great condition! She was and is a very healthy and happy little girl! And I can't say enough about how well adjusted she was from the moment I received her, she hasn't missed a beat! She is so sweet! Thank you very much!
Pug Puppy
Odie
Wonderful experience- thank you
Brussels Griffon Puppy
Sunny
Hi, frankly I'm overall disappointed in my transaction with pawrade over all. My puppy is amazing and I love him already. However, his medical records still haven't been uploaded. I don't have any idea what vaccines he's had for me to give his new vet at our appointment. I was supposed to be told when he had his pre travel wellness check, I wasn't. When I asked through pawrade, I was met with messages that the breeder hasn't updated the information yet but when they do, I'll be notified. I have my pup now and I'm required to go to the vet per the agreement I've made with Pawrade, yet I have nothing to show them. I specially asked about his weight, question was never answered. As far as the travel goes, I was initially told he'd be delivered to me in the afternoon on Thursday (yesterday). It took me messaging the delivery company at 4pm asking for an update for them to tell me he'd be delivered around 8:30pm. More comments, this box won't allow more typing. Overall displeased.
Goldendoodle, Mini Puppy
Lyric
The owner didn’t go over any papers with me didn’t sign anything didn’t ask me for ID. Nothing just handing me the puppy and basically drove off. She’s not potty trained in anything. I don’t understand this paperwork that I’m now supposed to fill out. I’ve tried to call and I can’t get through to anybody.
Yorkshire Terrier - Yorkie Puppy
Houston
Yorkshire Terrier - Yorkie Puppy
He is the sweetest little baby. I absolutely love him. I am so so happy.
Rowan
Bernedoodle, Mini Puppy
For all of the big deal made about the "extra health checks" I am disappointed. First, when I was told he would be picked up at the breeder I was told it could be up to 72 hours before he arrived at my door, WITH NO POTTY BREAKS, so he wouldnt be exposed to giardia/parasites. The guy who dropped him off said he DID have potty breaks! AND he said NOT to give the Nutrical! I couldnt get into my vet for 4 days after the arrival, thereby voiding my "health certificate'. Y'all also INSISTED that he was NOT to receive any vaccinations at the first visit, or it would void my cert as well. So, I took him to the vet yesterday and told them what I was told by Pawrade's "contract" and the vet said that if they didnt give him his next distemper he would be behind because he was given his first vax AT FOUR WEEKS, which is unheard of! WAY too young. Now today I get a call from the vet telling me he has full blown giardia and he has clearly had it before Saturday when he was dropped off. UGH
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.






























