Pawrade Reviews: 19,144 verified customer reviews from real families

“Pawrade provided the personalized action that helped us find the perfect pup.”

“We had a great experience with Pawrade and were very pleased with the level of service and communication throughout the process.”

“Puppy concierges were very helpful and answered all my questions. They also sent useful info for care of the pup when she arrived . I’m very happy with this most recent interaction with Pawrade.”

“Pawrade was very nice to talk to. Always convenient and had answers.”

“Pawrade had great communication on all the steps, what to expect and what I needed to do. Huckleberry is the BEST pup ever!”

“the lady brought GROVER he looked great, he's full of life.”

“Pawrade is very easy to work with and they make the process so smooth! They communicate very well and answer questions within a quick and timely manner, ensuring you’re all set up for your pup’s arrival! Thank you pawrade, my husband and I now have our new little son with whom we are so in love with!”

“Thank you from the bottom of our hearts for finding our French Bulldog puppy Bacon who we then renamed Milo. He has brought such joy into our hearts and our lives. This service provided on this site is truly appreciated by the both of us and will be used again in the future.”

“Pawrade was great. But could have been more up front when delivery of puppy would be. Felt like did not initially give day of delivery even though was clear would not be home on specific days. Then wanted to send puppy on day after leaving for vacation. Then I was told they might have to charge me another fee for changing a day even though all messages were clear. My puppy is beautiful and perfect just wish could have been easier and clearer makes you think your being deceived. Also told had to have my puppy seen 72 hrs after for guarantee and you can’t go to petco vet or hospital for wellness check well try getting into a vet in that time. You can’t so thanks for that guarantee it’s worthless. So keep that in mind. Unless you know you can make that appointment before the puppy comes home. But make sure you have the correct day of arrival good luck!!!!”

“Every one was crazy helpful! The driver from Puppy Express was right on time and Bimini (now Bella) seemed very happy on arrival. We were pleased start to finish!”

“I love my Izzy!!! (Tawana) She sleeps through night and is using outdoors for potty. These people were easy to work with and not pushy. She got here faster then I thought, since I couldn’t fly her here. All in all- good experience.”

“He is the sweetest little baby. I absolutely love him. I am so so happy.”

“For all of the big deal made about the "extra health checks" I am disappointed. First, when I was told he would be picked up at the breeder I was told it could be up to 72 hours before he arrived at my door, WITH NO POTTY BREAKS, so he wouldnt be exposed to giardia/parasites. The guy who dropped him off said he DID have potty breaks! AND he said NOT to give the Nutrical! I couldnt get into my vet for 4 days after the arrival, thereby voiding my "health certificate'. Y'all also INSISTED that he was NOT to receive any vaccinations at the first visit, or it would void my cert as well. So, I took him to the vet yesterday and told them what I was told by Pawrade's "contract" and the vet said that if they didnt give him his next distemper he would be behind because he was given his first vax AT FOUR WEEKS, which is unheard of! WAY too young. Now today I get a call from the vet telling me he has full blown giardia and he has clearly had it before Saturday when he was dropped off. UGH”

“The delivery fee was $749. For that amount I expected someone to rush her here from Dallas. Not to be the case. She was one of 14 dogs that were distributed about the US. Nonetheless, she arrived in great condition, neither dirty nor smelly.”

“Very happy with Pawrade. Very helpful from reserving my puppy through receiving in Maryland. Updated flight status. When his flight was cancelled, he was driven to me through Express Puppies service. It took a three days trip for transport but the transport service kept me updated throughout my pup’s journey. Would definitely recommend Pawrade. A big thank you to everyone involved.”

“Very pleased with the transfer of my puppy. Communication was excellent from start to finish. My puppy arrived very playful and not stressed out at all from the trip. No problems.”

“We are so over-the-moon happy with Poppy (Arianna)! She is so beautiful, happy, loving, and healthy. Express Puppies was truly awesome delivery, and recommend them for anyone getting puppers. Thank you again for such a beautiful experience! 🖤❤️”

“Pawrade is an amazing company to work with as far as giving you all the information in regards to the dog or puppy you have selected; then they verify all information and send forward the information that will assist you with a successful arrival and continued success with your new pet. I really appreciate all that they do and how they have a system in place for getting you your pet in good condition from the breeder and the transport company also was very punctual and keep you informed as to the arrival. Thank you all so much and we are so happy and excited to receive Ceasar to our family. Leona, Jacksonville, Florida”

“Communication was great and quick responses too! Enjoyed having a contact person at all times! Thanks! She’s beautiful and sweet!”

“Everyone was always pleasant and helpful. Ty”

“Although I was set on the original date, I was happy that the driver delivered early.”

“I changed Tamika’s name to Bella because she is so beautiful. She is sweet, happy, playful and loves to cuddle and give you kisses. We adore her.”

“We love our puppy, but frankly, we wouldn't promote Pawrade to others. Prior to making the decision to move forward, our questions were immediately and completely answered, but after that, it felt like we were just another number and our only purpose was to make money for Pawrade. Our questions were rarely answered and instead we received single sentence answers, answers that seemed to be scripted and didn't actually answer our questions, and a lack of care for our concerns. I mentioned this when I was able to talk with someone on the phone and my concerns were clearly dismissed and not given due consideration. I truly considered more than once exiting the arrangement and even talked with a lawyer to see what our options were.”

“We absolutely love love love our new puppy Hope/ Charlie! She is so sweet and already has become one of the family! We are so glad she came to us!”