Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“We renamed Clever as Kevin! He’s such an amazing Great Dane. So loving so sweet such a gentle giant. Thank you so much Pawrade for bringing me my best friend!! He will be 4 in June!”
“I love my new puppy! Pawrade was amazing to work with. Their communication was great and they made it so easy. I'm grateful to the wonderful staff there that helped m with this process!”
“Pawrade made it an easy transaction, sometimes the communication was slow but was fixed pretty quickly with a phone call. I have the perfect puppy and I love him so much, so thankful!”
“Our experience with Pawrade was excellent from beginning to end.”
“From beginning to end…it was a great experience! I purchased sisters and I am so in love!”
“Wonderful puppy we received!!”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“Had a wonderful experience with Pawrade. They responded quickly to all my questions. The transaction to pick up the dog was very easy and quick.”
“Rusty is the ninth Cavalier King Charles pup I have gotten using Pawrade. This transaction was just like all the others. Lots of communication and updates. Rusty came to me well socialized and is adjusting well to all his new buddies. If you are looking for a pup, please take a look at Pawrade.com.”
“We are SO in love with our puppy. His breeders did a GREAT job with his care; he is literally PERFECT! From constant communication with the Concierges, to the delivery from Wags on Wheels, LLC, we have had the BEST EXPERIENCE with getting a puppy in our entire lives! And to think it all started with a Google Search! Thank you all, from the bottom of our hearts.”
“getting a puppy through pawrade was the best decision i ever made. i love my boy so much. people may think it’s a scam and it’s a bad idea but im glad i chose this company. everytime i called and had a question, they answered and helped with anything i needed. i wouldn’t have wanted to go through this process any other way!”
“I have adopted two puppies through Pawrade and have had the best experience! Terrific communication and updates. Very helpful and informative. Thank you all very, very much! I love my puppies and am so grateful to have them be part of my family. ❤️ Kim”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“The process of adopting my new best friend has been fantastic. Very smooth with no issues. My puppy and I have been inseparable since his arrival. Thank you.”
“Overall it was a very good experience but somewhat nerve wracking when we could not get a timely confirmation of when to pick up our puppy. Fortunately our requested pickup date was honored but it took a week and only 2 days advance notice to find that out. Other communication via chat was good. The puppy is wonderful and when we did get the breeder info we had an excellent conversation with great coaching on feeding and habits. The Pawrade to-do list ensures we will make sure we have a happy healthy start to our puppy’s new life with us.”
“From start (finding my fur baby) to finish (receiving my puppy in good health), Pawrade held my hand through the entire process with excellent communication along the way (quickly responding to any and all questions) - thank you Pawrade for making this adoption happen stress free!”
“I am so happy with my new baby. From the start of the process to the end was a great experience. All the staff were awesome and they were communicating with me thru the whole process and answered all my questions. Thank you all for all your help in getting my pup to me safe. She is doing great and is such a sweet girl.”
“Your delivery crew were top notch ! Kept in contact all the way. Our puppy was delivered in great shape,she had a bath and was obviously treated very well upon delivery. Thanks to Zack & Mark”
“We are very happy with our new family member. We want to give a big thanks to Tara Wagner who helped us from start to finish. She made things happen.”
“Great experience. We Love Antares! Working hard on the Potty Training!”
“At first I thought this site was very expensive but, after getting ripped off… this is a safe site and there is never a question of payment. We had a small communication issue. But it was quickly taken care of! Thank you so much!! I wouldn’t have gotten my baby girl if it wasn’t for this site!!”
“It was a clear, smooth process. Great communication. Would recommend.”
“We are so excited and in love with our new pup!”
“Other than my toy poodle puppy is the largest one I've ever had or ever seen, he is adorable and everyone has fallen in love with him. He is very smart, for only 3 months old, knows his new name and is learning not to jump up on people. The whole experience went extremely well and I highly recommend Pawrade to find you the perfect pet. He is in very good health and survived the journey in remarkable, clean and happy condition.”
“Great experience. Very professional Love my new little Keke 💗”
“Overall we are so happy! Athena doesn’t look anything like the picture posted (looks like a different dog) but we love her already and she is amazing!”
“This has been the best experience in a long time . After my Shiba was stolen a few years back I finally got enough courage to adopt a new one and let me tell you Sage (formerly zora) has definitely been a bright light for me .. I cannot wait to surprise my 6 kids with her when they get home from spring break .. she is playful cute and super funny .. the whole experience from the purchase to delivery was more than amazing !! Thank you for giving the best possible experience!”
“We are so pleased with the whole experience. And our new family member is a perfect fit!”
“Such an easy process!”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
