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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 99 of 589 of 17,657 customer reviews

Customer photo of Schnauzer, Miniature puppy from Bruce N.
Bari
Schnauzer, Miniature Puppy
Our new addition, Bari ("Webster") the miniature Schnauzer arrived healthy and happy from Ohio. with only a mild ear issue. Puppy Trails Pet Transport kept us informed and arrived exactly when they said they would. Webster is 10 1/2 weeks old and weighed 5.65 lbs. Our local vet gave him a clean bill of health with only a mild ear issue exception. From the first phone call to Pawrade till we had puppy in our arms was 11 days.
Harris
Corgi, Pembroke Welsh Puppy
From beginning to end, this was the one of the most pleasant experiences I have had getting the puppy of your dreams. Their courier service delivered my puppy to my door. I would highly recommend.
Oreo
Dachshund, Mini Puppy
Everything went exactly like they said. I asked a lot of questions to make sure we had the right information and make the best pet choice and they patiently answered every single one with patience and understanding.
Hestia
Keeshond Puppy
We are very happy with our new puppy. Communication was awesome waiting for our puppy. Breeder was very likable and informative. Our vet gave our puppy a good bill of health. She is a joy to our life and a big Thank you.
Customer photo of Poodle, Toy puppy from Debra K.
Calla
Poodle, Toy Puppy
I would tell anyone looking for a toy poodle to contact Pawrade!!! I couldn’t be happier with the service I received and the puppy
Sonia
Rottweiler Puppy
An unbelievable experience. Everything worked out as expected and then some. So much support and coordination goes into this process. I completely trust Pawrade and wouldn't hesitate to purchase another puppy from them again. Thank you to the Pawrade Team, you truly encompass genuine care and compassion and stand by your mission statement. We adopted Sonia, a 6 month old rotweiller who we re-named Mischa. She is 6 months old and she reflects your mission statement, your ethics and morals. Mischa is perfect and all concerns disappeared once we brought her home. Thank you again and again! Sincerely, Sarah Wesley & James G. (family of 4 furries)
Miles
Yorkiepoo - Yorkie Poo Puppy
Very happy with Pawrade !! Everything went smooth from breeder to pet transport and our new puppy was delivered with care. He’s amazing and will fit into our little family in a big way !!
Norm
Belgian Malinois Puppy
Jiggs (Norm) arrived safely and in good spirits at 4am this morning. He is actively exploring his new home. He is very smart; he learned his new name very quickly. He is learning his manners very quickly as well.
Nadia
Beagle Puppy
Overall we were pleased with your service. The people were exceptionally helpful and friendly. I would say that there were documents and emails.
Customer photo of Schnoodle puppy from Kevin S.
Wesley
Schnoodle Puppy
The adoption process through Parade was easy and the communication from the team was very helpful. I struggled with the communication process around the delivery. "Once the puppy is safely on board & and settled (can be anytime throughout the day), the driver will reach out with an ETA for delivery as well as provide any updates along their journey home to your door. If you have not heard from the transport carrier by the next day, please let us know." I did receive my departure notification with a 2-3 day delivery window. I did not receive updates along the way. Even with repeated requests for a better ETA, I didn't receive a call until 7:30PM on the third day and they arrived at just after 9PM. My dog arrived happy and healthy, and the communication regarding the delivery could have been much better.
Customer photo of Yorkshire Terrier - Yorkie puppy from Rebecca L.
Cora
Yorkshire Terrier - Yorkie Puppy
Our puppy arrived late last night, but the entire process from start to finish was seamless. There was constant contact throughout the entire travel as well as progress on our puppy's growth from the staff over the past month. The paperwork was seamless and easy to understand and the staff was available to help with everything. I cannot thank the staff enough for their help and making our puppy's homecoming spectacular!! 100% would recommend this service.
Customer photo of Belgian Malinois puppy from Christina S.
Nix
Belgian Malinois Puppy
Pawrade was so amazing! They went above and beyond! Without them I wouldn't have been able to get my beautiful belgian malinois boy! The customer service is amazing and they are very friendly upfront honest. Thank you pawrade!
Journey
Bernese Mountain Dog Puppy
After reading some negative reviews I was a little nervous, BUT I had a wonderful experience! Everyone I spoke provided detailed information and was more than happy to help. I purchased my puppy and she was delivered right to my front door within two weeks later. Based on my own experience I highly recommend Pawrade.
Gertrude
Poodle, Toy Puppy
This has been the most unpleasant experience, when purchasing my puppy you have to pay the entire amount plus taxes upfront. It was going to be 4 weeks before I could pickup, Holly was great next Shannon Travel Mgr, Emily CS Liaison, Kelly CS Liaison really great, Ashlea Health Team then Ashley for final steps. Throughout this process trying to get any info by message or by calling was impossible. When you finally did get anything from someone it was always will have to check with breeder. I rec the health/report 4 days before and she had a Inguinal Hernia and to still get her I had to sign a Pre-Existing form signing I would be resp for the surgery of the hernia, they did reimburse me $200 out of the thousands I paid if I did not sign I would not get the puppy. After my vet check no Hernia. The Breeders name I rec was not even the breeder only the admin for breeder. Only got breeders name at delivery in paperwork. Finally my baby is all I dreamed of and more.
Customer photo of Dachshund, Mini puppy from Eduardo B.
Jagger
Dachshund, Mini Puppy
I was really satisfied with the customer service and delivery process. i was updated throughout the whole process!
Customer photo of Cavalier King Charles Spaniel puppy from Wilma D.
Vaughn
Cavalier King Charles Spaniel Puppy
Besides saying how sweet, adorable, happy and loving my puppy is, I have to make a comment about Pawrade. I had an amazing experience with them. They walk you through EVERY step of the way. There is NO guessing with them, they are on top of everything. It’s like having your own coach through the whole process. I had never purchased a puppy online and to be frank was a little worried. As soon as the process began, I was updated on EVERY step including at the end with the nanny. Yes I chose that route, felt it was the best for me and my new baby. But whatever you choose the greatest reward is bringing that bundle of love home❣️
Jasper
Poodle, Standard Puppy
Great experience for the most part!!! Pawrades customer service was amazing. 200/10!! However I do wish things were explained a little better about delivery. So ground delivery, while yes keeps them from flying, also delivers 24/7. So for example our puppy was delivered at 3AM. The drivers drive continuously with only stopping to change out puppy pads and maybe take small breaks for themselves and switch off whose in the back with the puppies and whose driving. While I will say our drivers were AMAZING and very kind (make sure yall tip) the hour of delivery was none negotiable and with children and jobs made the following day very rough. So I would suggest going into that with thinking your puppy will be delivered at 2-3am and if that doesn’t work choose a different delivery option! Also the flight delivery. You are not guaranteed a specific airport. You give them the 3 closest and they choose which works better/is cheapest even if 3 hours away. But overall great experience and HIM!
Customer photo of Dachshund, Mini puppy from Maryann A.
Mavis
Dachshund, Mini Puppy
My puppy arrived as promised on time and happy and healthy. This was my 3rd experience and again I am happy with your company and my new treasure! Thank you many times over.
Customer photo of Dachshund, Mini puppy from Jeffrey S.
Ross
Dachshund, Mini Puppy
Excellent process, everyone was very explanative!!! Would highly recomment!!
Customer photo of Havanese puppy from Roxann G.
Poppy
Havanese Puppy
Everything went well. Needed more updates, but after asking, I got updated better. Which I appreciated. My puppy is perfect. Best little girl. I could tell the beeder cares for the puppies. Did a wonderful job. Thank you. The pet nanny was also very nice. And thanks to everyone involved.
Ruby
Poodle, Toy Puppy
Wonderful delivery service! They took good care of me!
Glinda
Goldendoodle, Mini Puppy
The website is nice. The logistics flow - paperwork, etc. seems to be efficient. Our new puppy is in good health and is really a delight. That being said I have some reservations about using this company. They are 100% lacking in transparency regarding the breeder. I had to show my drivers license to get a puppy and I have no idea who the breeder is. NONE. I've been around breeders for decades and I know what is expected and Pawrade provided none of it. I couldn't even pick up the puppy AT the breeder, we had to meet in a random parking lot! #SayNoToMills????? They did nothing to make me feel like I wasn't buying from a mill. #FullTransparency Pawrade!!!!!
Harry
Cavapoo Puppy
Would highly recommend Pawrade to everyone. Very professional and painless experience.
Customer photo of Pomsky puppy from Linda F.
Jordi
Pomsky Puppy
What an easy, fluid process! Pawrade was there every step of the way. I adore my choice in the puppy that I chose. Wishing all as much happiness I have in choosing a furever friend!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.