Bernedoodle Reviews: Customers Love Us!

Alex
Bernedoodle Puppy

While we very much enjoy our new puppy, the process was far less than desirable. First, t is not until you have paid at least the deposit amount that you are presented with a 12 page contract requiring 54 initials and 2 signatures, all pretty much outlining that Pawrade and PetPay (their affiliate) have all the rights and buyer has basically 0. They also go into great detail many times in bold print that there are absolutely no refunds. Then there was veil of secrecy in that breeder contact information was not at all forthcoming even after fully paying for the puppy. They claim not to do that until the puppy has had the final head to tail vet check and they have that documentation. This created some needless anxiety as we had literally driven 8 hours of a 10 hour to pick him up when we finally got that information. In their contract it also has you agree that you cannot breed the animal and agree to have spayed or neutered in the first year. Transparency would have done wonders

Alli
Bernedoodle Puppy

We had such a great experience in every way. The communication is fantastic. More importantly, our new family member is a very healthy great pup from a reputable breeder who was also fantastic about communication as soon as the pup was in our arms.

Amber
Bernedoodle Puppy

Got Ellie May (amber) and she is beautiful and fun and loving. Thank you Pawrade for getting Ellie to me safely. Great company...fabulous puppy! Everyone was so helpful and support was awesome. Thanks again for everything

Kole
Bernedoodle Puppy

Pawrade made it easy for us new puppy parents to feel at easy at finding the new addition to the family, AND easing him into his new atmosphere :)

Gavin
Bernedoodle Puppy

Wonderful work with the administration and the paperwork along with instructions. Then the delivery drivers were fantastic in the drop off. Excellent work in keeping us informed.

Grant
Bernedoodle Puppy

Amazing team! They kept me informed every step of the way.

Soldier
Bernedoodle Puppy

Though expensive like any dog from a breeder is they give great quality care and attention to their clients and pups and arrange all needed information and requests.

Lionel
Bernedoodle Puppy

This is my 2nd puppy from Pawrade. Extremely happy with both purchases. Both dogs are healthy and loving.

Talia
Bernedoodle Puppy

Pawrade was such an awesome first time experiencing for buying a dog. They gave a breakdown of everything I needed to know plus more. They were very helpful throughout this whole journey, I am extremely grateful my furry baby made it home to me healthy.

Trinity
Bernedoodle Puppy

They're terrible. They sent me the wrong dog and broke my heart after demanding it back via legal and financial repercussions.

Teagan
Bernedoodle Puppy

This is not about Teagan, This is about a nightmare that I am into since I received the wrong puppy. I never expected that a mistake in a delivery could lead to such a profound emotional journey. Recently, I was mistakenly delivered the wrong dog (Trinity). Despite the mix-up, something unexpected happened – I formed an immediate bond with this beautiful creature. For someone like me, undergoing treatment for depression, this bond was a ray of light in my often challenging days. But now, due to the mistake, I've had to say goodbye to her. It's hard to describe the pain of losing a furry friend, especially one that brought so much joy into my life, however brief our time together was. I know it wasn't the dog I was supposed to get, but from the moment she entered my life, she carved a special place in my heart. The very cold calls with no empathy from PETPAY made me suffer in double. In the end, for them is all about business, and for me the dog was all about love and care.

Zavier
Bernedoodle Puppy

This was my first time using Pawrade. I was skeptical because I have been burned online before. Stating that, Pawrade was easy to use and walks you through the process step by step. I now have an amazing puppy and will be using this service again to get another one! Thank you for an amazing experience!

Tony
Bernedoodle Puppy

Everything went very smooth, we had paperwork from the kennel with shot and health assessments upon arrival. Also, health insurance papers were emailed prior to the puppy's arrival. The delivery agent was very helpful to provide all the information we needed. Pawrade did a great job of keeping us informed through the entire process. Thank You!

Adala
Bernedoodle Puppy

I would Never go through Pawrade to get a puppy. They say they vet the breeders and told us we wowould meet the breeder. We went to IN to pick up our medium berniedoodle. Did not get to meet the breeder. We had to go to a pet store and she was delivered there. Took her home and to the vet the next day. Found out she was treated for giardia. We have had her since July 2023 and she is on her fourth set of medicine for giardia. We cannot get rid of it. I can't believe they released a dog with giardia, even though they claim vet checked her out. DO NOT use Pawrade, they are very protective of the breeders.

Blair
Bernedoodle Puppy

Very smooth and easy transaction with great communication. Cannot express to you how happy we are with our new puppy. Thank you!

Thor
Bernedoodle Puppy

Pawrade provided me with the most excellent all round service in my search for a Bernedoodle to join our family. I would give the service 10/10. I got the most beautiful puppy I have ever owned. He came to me at 11 weeks old and extremely healthy, happy, friendly, very well socialized and well on his way to being house trained. I would STRONGLY recommend Pawrade based on the quality of service I received.

Huddy
Bernedoodle Puppy

Great communication smoother than expected

Bilbo
Bernedoodle Puppy

Dealing with Pawrade was easy. They communicate well and help with the whole process.

Amina
Bernedoodle Puppy

The whole process was easy and smooth.

Gigi
Bernedoodle Puppy

She's beautiful and the transition was very smooth. You can tell they took care of her on the way here

Anthony
Bernedoodle Puppy

There was a little mix up with the delivery date but not a terrible thing. I would like more communication by phone rather than email, however that is my personal preference. I must say our Berniedoodle has quite a set of lungs as he does not like being alone. If I have a want or desire for another puppy I would go through Pawrade again. Very happy with the pooch.

Tucker
Bernedoodle Puppy

The advisors were very helpful and answered every question. They did some digging to find a good match since I had some restrictions. When I had trouble with a link they worked with me to resolve the issue. The delivery folks were great and took great care of the puppy.

Macy
Bernedoodle Puppy

Pawrade was a very helpful resource in getting my new puppy. They were very responsive and helpful to any questions I had, no matter how dumb they were! They made me feel way more comfortable about this transaction than other places for sure!

Kurt
Bernedoodle Puppy

Everything was supportive and helpful When the guys arrived with Kurt now Kaito they were awesome. Pup was clean happy and it was a smooth transition. Thank you for all the kindness support and most of all Happy Family 🐶

Esteban
Bernedoodle Puppy

I'm still coming down from anger, so this is written in that light. I could not get any return emails on my questions prior to going to get "Baxter" (Esteban is a crap name). I had to start driving on Thursday for a 15-hour trip to Missouri, still trying to get answers to my questions on this dog. All I could get was "I'm out of the office today" from both correspondents. I finally got a number of the breeder and had to ask him questions about the dog after I'd already paid and was 3/4 of the way into the trip *(which included a hail storm by the way). I had expected that for an 8-month old dog that he would be potty trained, but the dog I received had been living in a kennel situation most of his life—no skills at all. Had I known, I would have forfeited my money. The breeders were very nice though; we discussed how we were both disappointed in your service. I don't appreciate having to sign up for some bogus medical insurance for this dog—-I know how those organizations work.

Thomas
Bernedoodle Puppy

OH MY! I have never done this before so I cannot compare Pawrade to another. But I cannot for the life of me imagine anyone could have provided a better experience, start to finish, than the one I have just had the priviledge and pleasure of experiencing! WOW! From the beginning at the selection process to the end where we made the shipping arrangements, Pawrade has been top drawer, anticipating our questions/needs before we knew we needed them and providing service levels above and beyond what I had imagined this could be. I cannot reccommend Pawrade more highly. As I write this, my 13 yr old son is now cudding our little Xerxes on our couch and this is all possible because of Pawrade! Blessings .......

Langston
Bernedoodle Puppy

Wonderful easy process, thank you!

Alison
Bernedoodle Puppy

Puppy is perfect!!! Playful and full off energy!! The service was great, fast respond for all my questions...

Major
Bernedoodle Puppy

Amber was a great help and so patient. After we reserved are pup and we were dealing with Travel Concierge communication was poor.

Lyric
Bernedoodle Puppy

Our puppy arrived safe, clean, and healthy -- even after a long day of travel! She's already acclimated so well; is eating + playing like crazy. The pickup process was smooth and easy, getting us on with our day quickly so we could begin our special bond with our new puppy!