Read 502 verified reviews from real families who found their puppy through Pawrade.
Showing page 12 of 17 of 502 customer reviews
Julia
The transaction was uneventful which to me is amazing. Everything went exactly as expected and described.
Malti Poo - Maltipoo Puppy
08/29/2023
Chloe
Love the dog, thank you. Wish I got puppy pictures and more info from breeder -like how much and how often she was fed, what training she had (words used with her). I expected more at delivery time and felt there was a dearth of info considering cost and energy required to use the system. Either breeder or Pawrade was disappointing.
Malti Poo - Maltipoo Puppy
08/29/2023
I was very, very nervous about buying a new puppy online, sight unseen. PawRade was wonderful! The contacts were timely and well informed. They provided information and assistance all the way through the process. I highly recommend them!
We are so in love with our newest furry family member. This was our second time getting a puppy thorugh Pawrade and, once again, it was a wonderful experience.
Cooper
We are so happy to have Cooper / Walter ! He is exactly what we needed and what he needed ! We love him
Malti Poo - Maltipoo Puppy
07/27/2023
From start to end Pawrade was fantastic support in the purchase om our first puppy. We felt like someone was holding our hand the whole way. We are so happy and in love with our new little Maltipoo! 😍
This was our first time getting a puppy without meeting the breeders and puppy beforehand. Kudos to the Maltipoo breeders in MO where we got Rubble - we've had him a couple days now and he seems to already be potty trained and is such a good pup! We had selected to have our pup delivered to us, but based on the delivery route he would have had to ride in the back of the van for almost 3.5 days. We asked if we could drive and meet them along their route and the drivers were super nice and accommodated meeting us so we could shorten the time the pup had to be in the van. We are extremely happy with our puppy!
Chantal
The MetLife Insurance offer free for 30 days is unresponsive. I spoke with agent Kyle and was told the policy would go into effect immediately. There are issues with Chantal's teeth and ear infections which Pawrade said would be covered through MetLife. I have called and emailed MetLife to let them know of the issues and ask how to proceed; however there has been NO response to repeated inquiries. I was not given a policy number and have had to leave phone messages which have not been answered. This is unprofessional
Malti Poo - Maltipoo Puppy
07/14/2023
Rydia
The entire process of receiving Rydia, now Angel, was easy and thorough.
Malti Poo - Maltipoo Puppy
07/13/2023
Communication and my sweet baby are perfect. Areas of improvement: 1. The puppy I picked I planned perfectly for after my trips during the month only to find out my girl was older than listed and would be delivered a month sooner. 2. Late night/overnight deliveries should be told to the buyers well in advance. As a Working mom, getting a late night 12 am delivery was unexpected and not appreciated. I love my girl and would otherwise recommend your company 💕
Whitley's Pawrade pictures didn't do her justice. She is sooo much cuter in person. She healthy, smart, and super sweet. I had a great experience with Pawrade. Excellent customer service and the agents were great about keeping me updated throughout the whole process.
Shaggy
We have a 12 pound maltipoo that we bought during the pandemic in December 2020. He's the center of our life. He recently lost his best friend so we got Shaggy as a companion for him. Shaggy is amazing! Very smart, a furball of fun. He checked out perfect with the vet and we are very pleased. Your delivery app and process was very user friendly and efficient. Thanks for everything!
Malti Poo - Maltipoo Puppy
06/30/2023
Doogie
Most importantly, we got a great puppy. He was everything we expected and could have ever wished for. The four-star rating is because of the transportation description. We had multiple options to choose from and in hindsight we should have flown him to us with a nanny, which would only have cost up slightly more. We were told that the ground delivery would be a "pampered ground delivery." However it turns out that our beloved dog was a "number" in the back of a truck with many other dogs for 48+ hours and when they arrived our puppy threw up (liquid- leading us to question whether or not he had even been fed) and he shaking profusely appearing traumatized. Thankfully he has since recovered. Pawrade should have been clear about exactly what happens during transport. Overall the staff was very friendly and very responsive. I would like to give huge props to "Kenny" who got the process rolling from the beginning and was super helpful and is an asset to Pawrade.
Malti Poo - Maltipoo Puppy
06/28/2023
Richard
I have a beautiful and loving little furball! High quality and very trustworthy site. Everyone was friendly and professional! Paperwork and process was extensive, but worth it in the end! It is a bit nerve racking to get a puppy/dog on the internet sight unseen, but is always felt safe. I felt like my personal liaison and then transportation concierge were on my side: listened well; were knowledgeable; were compassionate with my questions!
Malti Poo - Maltipoo Puppy
06/14/2023
Good experience overall. A lot of info all at once. Breeder was fantastic. Some disappointing communication for first time buyer. Tara in sales was fantastic. After that the Travel department was stressful to deal with. I think everyone should remember that you are dealing with first time buyers. You have an extensive process and I appreciate that as it is necessary for buyer, breeder and Pawrade. I would recommend Pawrade to anyone.
Parker
We had an amazing experience with Pawrade. Communication was timely, they were thorough and prepared us well as first time puppy owners. I very much appreciated the follow up to be sure the puppy was safely in our hands.
Malti Poo - Maltipoo Puppy
06/12/2023
Rebecca
We are thrilled with our "Fur Baby". However, the process wasn't without its challenges. There were so many different people that we had to deal with, it was sometimes difficult to know if we were coming or going. The communication process leaves a lot to be desired. Once we paid, it was like we fell off the face of the earth. We had to beg for updates. It was almost a month between paying the entire bill, and getting our little girl, and having to wonder or push for updates is less then desirable. Our Nanny was delightful and communicated every step of the trip. Shell is a treasure. Thank you for giving us the pathway to expanding our family, but work on procedures!
Malti Poo - Maltipoo Puppy
06/09/2023
Gemma
Took Gemma to the vet, she has a heart murmur on the highest level. Have papers from the vet. Please call me asap to let me know what are the options. 210/8677619
Malti Poo - Maltipoo Puppy
06/06/2023
Everything was great up to the last minute for to pick him up it was nerve-racking with the documentation. Max was very good on the flight home we're home safe, we crate training him it's hard 2 night I hope tonight he'll get better. I activated the Ins. With MetLife and Vet appointment on Monday for wellness check. He's a great puppy we love him so much. Thank you for everything. Pho Miller
Ryan
We love our new puppy. The customer service has been perfect. The staff was very helpful and informative. Our puppy is happy and healthy. I give it four stars (no fault on Pawrade) was the breeder bought the wrong carrier and he missed his flight and we had to pick up the dog in another airport far away and very late at night. It was very difficult on our family, but we picked him up and we have him. American Airlines does not feed and water your pet if they are stuck in an airport for hours. FYI!!
Malti Poo - Maltipoo Puppy
06/01/2023
Fred
I loved being able to get our dog with the help of Pawrade. There was a lot of help and people to answer questions. Sometimes it was hard to get an answer in a timely manner via text, though. Thank you!
Malti Poo - Maltipoo Puppy
05/28/2023
We are in absolute love with our Maltipoo, " Emme". Communication and professionalism was stellar! We would highly recommend Pawrade! 🐶🩷
Jayla
Overall quite good service. The part I didn't like was so much 'paperwork', particularly because there was so many requests for items that either required or strongly encouraged use of 'technology. I'm not sure how to download pictures and send them via phone and text, so I found this difficult at best. Not all of us,certainly in my generation, grew up with high tech or even low tech. Consequently, I don't know how to do some things, especially sending photos or paperwork by phone.
Malti Poo - Maltipoo Puppy
05/17/2023
Mackenzie
Purchased a maltipoo puppy for my mother and transacted and communicated on her behalf as she does not have an email or internet access. Those my mother and I communicated with were very helpful— professional and friendly. The process was explained and they assisted to ensure everything went smoothly. Transport service did a good job as well. HOWEVER—- the puppy did NOT arrive completely healthy even though Pawrade ensured there was a thorough vet check and there were no issues. Either the vet was incompetent OR a vet check was never performed. Vet check was performed on ownership transfer within 72 hours of receipt, as required. Severe case of ear mites (Vet indicated probably the worst case he's seen in a puppy) and that she'd had it for quite some time. In addition, she had a parasite. Yes, puppies get parasites, but this one arrived with a parasite even though documents indicated a 'clean bill of health'. Unacceptable and extremely disappointing.
Malti Poo - Maltipoo Puppy
05/17/2023
Josephine
Everything was absolutely wonderful!! The entire team at Pawrade was so nice!!!!! :0) Thank you all for providing a seamless delivery!! Best, Marcia
Malti Poo - Maltipoo Puppy
05/13/2023
I just love my new member to my family. Is playful and very smart. She wakes me up to potty. She's all most potty trained that's just how smart she is, she wakes me up with kisses. Like to thank pawrade for everything they have done for me, Emma, Renee and Donna. Thank you from the bottom of my heart.
This was the easiest, safest and most professional transaction I have ever dealt with in a major purchase. Everyone from the beginning to the very end made this exciting and I love my Maltipoo/Owen now manned Oreo!! Thank all of you very much!
Hayden
Best experience. From beginning to end. I was soo skeptical throughout this journey because I was afraid of getting scammed. I read their reviews and went with it. 100% recommend. My little maltipoo came all the way from Missouri. It was a 4 day trip. They sent me a link to an app where I could track them 24/7 down to the street. Hayden arrived in great condition ready to play!!! I can't recommend Pawrade enough . They keep in contact with you continuously. Any questions they are right there to answer. 💖💖💖💖
Malti Poo - Maltipoo Puppy
05/08/2023
It was a great experience! Lots of great communication!
Cody
Your service was wonderful I can't have asked for a better place to buy my puppy from.I give you a five ⭐⭐⭐⭐⭐
Malti Poo - Maltipoo Puppy
05/01/2023
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.
