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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 17 of 589 of 17,657 customer reviews

Gabby
Shih Tzu Puppy
I highly recommend Powrade their administrative team and delivery team is world class. I highly recommend this company for anybody searching for a new furry friend. We are loving the new addition to our family. Great job Pawrade!
Customer photo of Australian Bernedoodle puppy from Matt T.
Mila
Australian Bernedoodle Puppy
Dealing with pawrade was easy and straightforward. When I picked Mila up in Tulsa, Sarah Milas mom had food and toys and all kinds of stuff to go with her, and all the paperwork. I’d recommend pawrade for sure!
Customer photo of Yorkiepoo - Yorkie Poo puppy from Clara B.
Opal
Yorkiepoo - Yorkie Poo Puppy
we were so in love with her before we ever got her and she's everything we dreamed of and more we renamed her Tessa. She's doing great eating good going to the bathroom. She had her first bath like she'd always done it. Just no problems at all. we take her out to go to the bathroom bring her back in. She's just so good. I would recommend Pawrade to everyone. I'll try to send a picture when I can. We're getting ready to go to our first vet check
Caleb
Mixed/Other Puppy
Great Service and really knowledgeable thank you so very much 🙂
Brooke
Bernedoodle Puppy
The process of finding and eventually meeting Brooke has been wonderful! The team at Pawrade was very kind and helpful throughout!
Mack
Chihuahua Puppy
Hi I just wanted to know when I can take Mack for his first veterinary visit
Customer photo of Pomeranian puppy from Wendy C.
Barry
Pomeranian Puppy
He is a little cutie we love him already thanks so much
Snow
French Bulldog Puppy
Everyone I interacted with was incredibly responsive, kind, and helpful. The whole process was so seamless and any questions I had were addressed promptly and thoroughly. The delivery service was fantastic too (excellent communication, and the people were so kind and clearly cared about the dogs being comfortable and making their journey as good as possible).
Customer photo of Dachshund, Mini puppy from Wannis A.
Madison
Dachshund, Mini Puppy
The couple who bred Madison was really wonderful people she was such a lucky puppy. So I’m so grateful of everyone who helped the baby find her family. Thanks again
Kate
Chihuahua Puppy
From the very first communication all the way through delivery, our experience was excellent. Everyone we spoke with was helpful, thorough, and responsive. All of our questions were answered, and we always felt informed throughout the process. We are absolutely in love with our new puppies and couldn’t be happier with the experience overall. Highly recommend!
Customer photo of Chihuahua puppy from Chad M.
Trista
Chihuahua Puppy
From the very first communication all the way through delivery, our experience was excellent. Everyone we spoke with was helpful, thorough, and responsive. All of our questions were answered, and we always felt informed throughout the process. We are absolutely in love with our new puppies and couldn’t be happier with the experience overall. Highly recommend!
Customer photo of German Shepherd puppy from Robert K.
Michael
German Shepherd Puppy
Made the process unbelievably smooth as a first time pet owner. Communication and timely responses were amazing. As well as organization behind everything. My puppy is amazing and I’m so thankful he’s healthy!
Samuel
Bich-Poo - Bichpoo Puppy
Everything was done as said. I think there could be an improvement in communication as the process moves along. I only spoke with one person on the phone and that was after I requested this. That being said we love our new puppy and are so happy with how well he was taken care of!
Iago
Poodle, Toy Puppy
You guys were great. Only suggestion I have is less e-mails, or shorter ones. I felt very overwhelmed. I appreciate all of the information thoughl
Margo
Shih Tzu Puppy
This is a wonderful service! I would recommend it to anyone looking for a furry friend!
Penelope
Labradoodle Puppy
Don’t use. She came to my not cleared and has parasites in her poop. Unclean and awful process
Declan
Rottweiler Puppy
Thrilled!!! to meet my TEX, formerly Valor. He has fit right in with my crew and is now resting at my feet while I type. He has laid next to your Boston terrier, Mable, now Penny Lane. Thank you, Darra
Lily
English Bulldog Puppy
I was asking for communication with the breeder but they never spoke with me. When I get an email from Pawrade they didn't answer my questions about food and things they say I should buy but it does not exist. So let me know alternatives .Next email was from a different person. And then next time the email came from a different person.! 2 weeks of waiting for the dog and I received no interaction with breeder or answers to basic questions. .They send a blanket message and tell me to buy expensive dog food so I don't change her diet but when she arrives they give me food that she's eating and it is not what they told me to buy..Then it goes to Pawpay and different people. Then,guess what. New people that deliver the dog.I ask them to let me know when they are coming because it can be middle of the night. They told me half hour before they arrive is all they will do.Then..5 minutes up the road at 5:00 I get a message .No tip for them when I really wanted to be happy getting my puppy.
Vernon
Beagle Puppy
Great service. Always kept in the loop. Delivery service was fabulous as well
Dani
Poodle, Miniature Puppy
This is a first for me - adopting a pet online, sight unseen (aside from a few puppy pictures). I was very skeptical, and wary, but the TrustPilot ratings helped get me over my hesitation. My experience with Pawrade was absolutely Pawsome! Communication was wonderful, every step of the way. And when I changed my mind about how I wanted my puppy transported, they took care of switching the arrangements, no questions asked. From the day that I reserved the puppy, until she arrived at our house, took just a week. The Pampered Ground delivery was well worth the cost, and the drivers were very pleasant to deal with, providing updates along the way. I would absolutely recommend Pawrade, and would definitely use them again, should the need or desire occur.
Customer photo of Miniature Pinscher puppy from Elizabeth H.
Francesca
Miniature Pinscher Puppy
My puppy came to me very healthy and happy. My experience with Pawrade has been a positive one. My questions were answered, and I found customer service very helpful. I would recommend using Pawrade to my friends in finding a pet to love. Thanks to everyone at Pawrade for making this an enjoyable experience.
Felix
Corgi, Cardigan Welsh Puppy
Overall. my experience was good. Occassionally I had difficulty getting a response to my questions. I would have prefered having one Pawrade representative to help me rather than numerous contacts! My puppy nanny was wonderful!
Curry
Golden Retriever Puppy
Everything was done very professionally and the paperwork was easy very
Brooklyn
Havanese Puppy
Communication with Pawrade could stand to be improved. It was difficult, at times, to get through to someone on the phone and, when I left a message to get a call back, most of the time no one called me back. Otherwise, my experience with Pawrade was positive.
Blakely
Beagle Puppy
Our beautiful baby beagle puppy who we named Bella is PERFECT. She is smart, confident, and sweet as can be. She completes our family and I am so lucky and proud to be her Mommy. ❤️ The couriers who brought her were also so nice and professional. Very impressed with everything. Thank you so much for helping to complete our family!
Tyson
Shih Tzu Puppy
The transaction system for Pawrade was easy and straightforward. The staff that worked with me were genuinely nice and interested in our family and our little guy Tyson.
Freya
Shih Tzu Puppy
Thank you so much for caring and helpfulness. We love our babies! ❤️
Chris
Puggle Puppy
Thank you for setting us up with Chris… now Cap’n Jack I appreciate the ease of the process. The many messages keeping me informed as well of all that is needed for starting him off on the his first steps to staying healthy. Kindly Carla Davis

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.