“Very satisfied with my puppy an love her so much thank you for all the help geting her ”
Pawrade Reviews: 19,144 verified customer reviews from real families
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
“We adopted our new little guy who was known as Noir who we now call MacDuff (Duffy) through Pawrade. He arrived last Friday, and he is a bundle of energy and exceedingly loving. Thank you so much for getting him for us!”
“My husband and I are so pleased with our whole experience with Pawrade! Communication was great between all parties every inch of the way. We would recommend them if your interested in a puppy. Speaking of puppies we just love our little pup. She is lively and lovable! We just laugh at her antics! Already she is part of the family.🌴🌠”
“We had a great experience with Pawrade team. Our puppy is wonderful and the team was very helpful, friendly and supportive during all the process.”
“The best experience ever. I probably drove my salesperson crazy because I was very worried that I would get scammed but the whole process was flawless.”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“The team at Pawrade was great from start to finish. We picked up our puppy and are quite happy with him. Thanks and best regards, W.”
“Thank You very much Pawrade! We're very happy with our new furbaby. The experience was top notch, over and above!”
“5 STARS TO THE PUPPY! !! First of all: I LOVE MY PUPPY SO MUCH!!! She is more amazing than I ever dreamed- she's the most well-behaved little puppy, it's almost adultlike! So as far as that goes, 5 STARS !!!!! The only reason why I took one star away is because after being with us for a few days she seemed as though she was getting sick, and she was! She had pneumonia, and and had to go to the hospital. I think maybe the trip was a bit much for her or she just had an accident eating . The vet said she inhaled vomit when she got sick, causing the pneumonia. Stella (her new name) still throws up almost daily and still has a bit of a cough but she's on her way back to being healthy- thank goodness ! I was so relieved she pulled out of it and well, she's a little bit more mischievous than before, but she's fantastic - even comes when I call her! Thank you so much for her, She is my little fur baby from Heaven! Thanks for everything!!! I LOVE MY DOG!!~!!! I will give good referrals!”
“I have nothing but great experience using Pawrade. Like many others, I was very skeptical and hesitant to purchase a puppy from a website since there are so many scams out there. I'm so glad I called and did my own research before using Pawrade. They are a very reputable company! I am always able to talk to someone on the phone and they make sure you have all of the resources you need before getting your puppy home. My puppy arrived a few days ago and she's absolutely perfect! I definitely recommend using Pawrade and I will definitely be using them again in the future. ”
“We love our new puppy!!! However, the experience with Pawrade was disappointing. The "texting" process was frustrating as responses were slow. The transportation options weren't explained well by the representative (mostly because of contact being through text rather than live conversation) resulting in us getting our puppy two weeks after she was available. Also, the website doesn't discuss all of the fees they add on beyond the price posted for the puppy. I would not recommend Pawrade. ”
“Good experience I had no problems everybody was very nice and proficient”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Our little pup is so sweet and loving. The breeder did a fabulous job with the beginning of training. I highly recommend Pawrade. They did a great job with the arrangements with the breeder and the transportation. Aaron and Karen did the transport and were so good with communications. My puppy arrived happy and healthy! I can't say enough about the whole process! Thank you all!! ❤️”
“Love my beautiful Camila. She is a strong no fear puppy. Her eyes has so much expression. ”
“We are very happy with our corgi puppy! We were very nervous about getting a dog from an online third party website but Pawrade can be trusted. We are thrilled with the breeder we got our pup from in Missouri. They were very kind, provided a lot of good information and could tell that our puppy was nurtured properly. We can tell Pawrade vets their breeders and because of this we are happy to report we brought home a healthy, happy and confident puppy! Pawrade was very responsive to requests for pictures, information, and anything else we needed from them. Would definitely recommend!”
“We love our puppy. It was a very easy process and we couldn't be happier.”
“For the money we already pay for flight nanny I would of rather had a direct flight for the puppy that is way too long of a trip. I would had paid more for a seat instead of stand by. And you should trim the hair a bit nicer. These pups are not cheap. ”
“A great experience overall! Communication was relatively easy and quick, and I couldn't be happier with my puppy - she arrived happy, healthy and clean, and she's been an absolute angel since she got home!”
“I was very skeptical on going through the internet to look for a puppy. This process has been seemless, and positive. The folks at Pawrade have been very helpful from the beginning all the way though picking up the puppy. I will refer more people to their site in the future.”
“Cash is the sweetest puppy ever! He is sleeping all night in his little kennel. He is doing well in potty training and, with the exception of a yeast infection in his ears, he is in perfect health. We are very pleased with our experience with Pawrade. Thank you!”
“Tony was very helpful upfront answering questions and helping me understand the process. Once I paid for the puppy, communication dropped off considerably. I received contradictory information requiring me to follow up and clarify. Since receiving the puppy, I have received at least 3 different email requests to fill out the transfer or ownership documents that I have already filled out and submitted. ”
“Everything went well from the purchase on and everyone was very pleasant to work with. When the puppy was delivered the driver was very friendly and nice to deal with. If I had one concern or complaint it would be that there would be a little better communication about the travel arangments for the puppy coming from Pawrade, because the breeder reach out to us to keep us informed which she is totally awesome. ”
“I waited two weeks having already paid in full for Jasper and for transportation to hear about the process. The only way i heard from anyone was because I reached out and the whole time I got repetitive info. It made me insecure and unsure if I was being scammed because I had paid a lot of money. Once I received Jasper I've had endless issues going to the vet two times within the first week. He had mites and a yeast infection in his ears, blood in his stool, and a cough. I had to pay for four different medications and treatments.”
“I'm pleased and have no complaints with Pawrades service! I was a bit skeptical at first. I wasn't necessarily skeptical about Pawrade in particular but the idea of this transaction online was a bit untrustworthy to me. However. I took the leap and we now have a new fur family member! Pawrades employees as well as the breeder were helpful during the entire process. Responded and assisted with request/questions in a timely manner, understood my reluctance without taking it personal, courteous/friendly and for me just nice people to do business with. So thank you to the breeder, Pawrade and the ground transportation guy for assisting my Dogue De Bordeaux pup Sasha with finding and arriving to her forever home!”
“I am so please to receive Maggie my new companion in a good condition. I will be looking forward to try to get another puppy in the near future. Thank you all for selecting me to be Maggies new mom.”
“Everyone I dealt with was professional, caring, and helpful. However one went far and above to satisfy my wife and I. LOIS KRAHLING is that person, and is now our "Puppy Guardian Angel". Thank you from the bottom of our hearts. God Bless you. Never change.😇”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.


