Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
“The whole process was very easy except for delivery. I did not appreciate the fact that it was at 1: 00 AM in the morning, I do understand that it had to be done in order to get other puppies but for someone 73 years young it is very difficult trusting people in the middle of the night and very stressful, especially being alone.”
“Parker, is the best puppy l could hope for very smart and full of life thank you for taking good care of him.”
“You were very patient ad were very nervous until we had her in our hands. ”
“Love Gravy he's great I'm happy everything with buying worked out as planned honestly I was a lil nervous but everything was fine 🙌🏽”
“I purchased a Bichon Frise from a breeder that is working with pawrade. the puppy should have had his nails trimmed and he had fleas, the money I paid to have him brought to me he should have smelled a lot better, he is a sweet puppy, and I'm in Love with him!”
“Very responsive to our questions and very positive experience overall. I would highly recommend them to anyone”
Independent, third-party reviews. We can reply; we can’t edit or remove.
“A great experience from start to finish! Very quick to respond to inquires and questions and zero heavy sales pressure. Once I decided on my puppy the process to get him to me was very clear with lots of follow up and communication throughout the entire process. Very focused on the animals health as their top priority. Would use again and recommended to others!”
“Reliable and easy transaction. Would recommend adding location of puppy? If it was listed, I missed it.”
“Very good service. Renamed Carly Coco. I just love her Thanks”
“I fell in love with her immediately upon seeing her for the first time! She is a sweet little angel! She is a blessing because i lost my husband on July 17! I really needed her at this time in my life! She is probably tired of me kissing her all the time! Thank you for the blessing, Gloria Ann Skill”
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
You, the breeder and your Concierge in one thread — every message logged.
Meet the breeder and the puppy live. Calls are recorded and kept on file.
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
A full physical of the actual puppy — not the parents’ paperwork.
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
3 years included, extendable to 10 — run by PetPay, not the breeder.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
Supplies, first 72 hours, potty and crate basics — sent before arrival.
We ask every family to see their own vet within three days, and explain why.
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
“Thank you pawrade for helping me and my daughter finding our perfect match we love our new baby, she's full of love and excitement she is our new show stopper. I would definitely go through pawrade again! ”
“Pawrade was easy to work with very understanding and very organized I want to thank you with my puppy Slate he brings my home so much joy and fun Thank you again I will definitely recommend Pawrade to my friends and family. ”
“This was my 1st experience using a breeder .. The website was very easy to navigate .. After choosing my puppy the steps were easy to follow . I appreciated the personal phone calls .. and the ability to ask questions. Over all I am so happy with my new puppy ”
“This is my second adoption this year! Pawrade made it so easy!! They are very professional and organized, the process was painless. I now have three dogs, one senior and two puppies, there is a lot of love in our home thanks to Pawrade!!”
“Thank you very much for Andrew and Garrett took a good care my pup ”
“Smooth process from beginning to end. Pawrade was very thorough about the process and the puppy's needs. Any communications were answered very promptly and honestly. This is our second puppy through Pawrade (different breeders) and both have been very healthy, loving pups that obviously came from responsible breeders. Adoption is best, but I would absolutely recommend this service to anyone looking for a specific breed to meet their needs. As a first time dog owner this site has been so helpful. ”
“Amazing company and service. I would highly recommend ”
“The puppy is awesome. The paperwork is horrendous!!!”
“I am so pleased obviously with my puppy but also the continuous communication that took place. I was aware of each step that would take place and efficiencies and friendliness of the staff members. It made me feel that my interests and concerns were their responsibility. I would highly recommend this company.”
“Process was easy and informative for me, a first time puppy owner. Good communication by all parties. ”
“My sweet Matilda arrived happily and My life has been made better by Pawrad. ”
“Pawrade made everything so easy. Great puppy and they did all the paperwork and kept it easy and simple. I was skeptical at first but I did my research, and I spoke at length to the ppl there. Great company, my puppy was Not a commercial breeder, puppy mill puppy. I will get my next puppy with them.”
“I love my sweet pup! He's exactly what I dreamed of, and perfectly healthy and happy! So grateful. ”
“The whole process was very smooth and the team provided all the information I needed. The puppy came on the day and time agreed and she was exactly what we expected. ”
“We found Pawrade on the internet at the perfect time. I wanted a Cavalier mix and my puppy, a Cavapoo is perfect. All the assurances and information that Pawrade offered made it comfortable to buy my puppy on line. They represent breeders and this one was in Indiana and I live in Florida, but Pawrade also made that easy with the puppy transport service which brought Molly right to our home. Molly is very cute and draws many admirers. I'm very happy with my choice and appreciate all the help for the Pawrade staff from start to finish.”
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.
