Verified · Jun 20, 2026
“The process was very simple easily explained and my Puppy was in great health loved meeting the breeder. That was very nice. Very smooth transaction.”
Sauncie Q. · McAlester, OK
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Pawrade Reviews: 19,144 verified customer reviews from real families
Happier pups. Brighter tomorrows. ♡
Real families, real puppies, real homecomings — collected after delivery from verified Pawrade customers. This is what happens when a puppy is examined by a licensed veterinarian before it travels, a named person walks you through every step, and the breeder is paid only once your puppy is home.
Trustpilot
Excellent · 4.7 out of 5Based on 7,500+ independent reviews →
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Verified reviews
Grade A+ · 96.6% satisfactory19,144 Pawrade customer reviews, collected after delivery
Page 24 of 337 · newest first
Verified · Jun 20, 2026
“I had no idea as to what I was getting into when I ran across Pawrade online. I started browsing for a puppy of a breed that I have always wanted, but I have always rescued the throwaways and never treated myself to this darling breed. I found myself falling in love with a puppy that I just couldn't resist! So, I started the process. I had no idea that there was a structure to the process. A great structure! The process was well-coordinated by a trained staff. And from breeder to hand-delivery, every step was executed. I was kept well-informed every step along the way, and great diligence was exercised in vetting me, which was for the puppy's protection. This told me a lot about how much the breeder and staff cared about each puppy's health and future. My puppy was driven from Indiana to South Carolina, and he was delivered with a small bad of the food he eats, he was microchipped, and with the AKC registration documents. My vet found him to be "perfect!" I adore him!”
Julia H. · Lexington, SC
Verified · Jun 20, 2026
“Love our puppy! She arrived perfectly healthy and is the cutest fluffball ever!”
Kenia M. · Scottsdale, AZ
Verified · Jun 20, 2026
“From start to finish this was amazing, Cynthia was very instrumental in making sure all things were done. I can't say enough amazing thing about the two gentlemen who was in charge of bringing Mt ST Berdoodle to me, my puppy fed, and smelling wonderful. In conclusion, everything was perfect.I WOULD RECOMMEND THIS ENTIRE TEAM TO ANYONE, also the transport team kept me updated at least two to three times a day, from when they feed him to when he was put down for bed.”
Oswald D. · Las Vegas, NV
Verified · Jun 19, 2026
“What an amazing experience with pawrade. I am a first time puppy owner And I cannot express how comforting it was to know all the attention to details and the communication was amazing. My puppy was deliver safely and happy. Highly recommend pawrade.”
Maritza R. · Bayonne, NJ
More reviews below · skip ahead
But first — a puppy with a health care system? Ours have one. ♡
Skip to reviews ↓
Why the reviews read like this
Most people never knew a newborn puppy could have proactive health care. Ours do.
Our Process →
Screened breedersEvery one vetted and signed to the No Puppy Mill Pledge before a puppy is listed.
Vet exam before travelA licensed veterinarian examines the actual puppy; findings are shared with you before the trip.
A named advocateThe Lois, Shannon, Jason and Tara in these reviews are real people on our team.
Paid on deliveryThrough PetPay, the breeder isn't paid out until your puppy is in your arms.
Trustpilot
Don’t just take our word for it — read us on Trustpilot too.
Independent, third-party reviews. We can reply; we can’t edit or remove.
Verified · Jun 18, 2026
“Wonderful experience, Aspen loves NY.what a delight, she gobbled small 1/4 cup. She's washed my face multiple times. Additionally purple is my favorite color, nice call on the new collar ! She's intrigued by my birds. Day 1 and my heart is very happy. Thank you for exceptional love.”
David F. · East Rochester, NY
Verified · Jun 18, 2026
“I can not tell you how thrilled I am to have a new four legged child back in my home. He is so darn cute. Full of energy. He took to his new surrounding immediately. He's going to to be a very good boy, I can tell already. His new name has been changed form Jackson to "Hoagie".”
Linda J. · Vero Beach, FL
Verified · Jun 18, 2026
“Hancock is so sweet playful and beautiful! Pawparad3 made it easy and stress.free to find the perfect fur baby. Thank tou!”
Aja G. · Harrisville, RI
Verified · Jun 18, 2026
“I would like to thank you all for being so kind for helping me adopt my maltipoo. Any question I had as a first time pet owner, were answered promptly and professionally. I would recommend Pawrade to anybody who will be adopting a pet in the near future.”
June T. · Oceanside, NY
More reviews below · skip ahead
More below — but families keep raving about the same things. ♡
Skip to reviews ↓
What families mention most
Read the 19,144 and a few words keep coming up.
Communication Delivery updates Arrived healthy A person by name Zoom with the breeder Supply checklist On time Bonded instantly
Every review is from a verified customer and posted as written. We read each one, reply when we can, and thank the families who keep sending us their puppy’s first-day photos.
Customer Videos
Prefer to watch? Families filmed the whole thing.
Airport meets and doorstep deliveries, first nights home, Meet-a-Breeder interviews, Pawrade Live — every touchpoint of the process, told by the people who lived it.
Delivery days · Breeder interviews · Customer stories · Pawrade LiveWatch customer videos →
The word that comes up most
“Communication” — because it’s never just you and a breeder.
You, the breeder, and your named Pawrade advocate — in every conversation, on every channel. Guiding, educating, and keeping the record. You are protected.
Never alone, not for a minute. ♡
You & your familyAsk anything, any time.
PawradeYour named Concierge, start to finish.Always in the room
The breederAnswers about the litter, on the record.
Recorded & retained
3-way Message Center
You, the breeder and your Concierge in one thread — every message logged.
Recorded & retained
Video call
Meet the breeder and the puppy live. Calls are recorded and kept on file.
Recorded & retained
Phone call
A real person, daily 9AM–11PM EST. Calls are recorded and retained.
Never a he-said, she-said. A live animal and high emotions on both sides — the record is what protects you, and it holds every party to their word.
Puppy first, before the review
A strict health protocol is why “arrived healthy” shows up so often.
Pawrade pioneered proactive health care for newborn puppies — analysis, prevention and intervention before a puppy ever travels. No puppy leaves for a Pawrade family until a licensed veterinarian has examined it, and if anything needs attention, the trip waits. The puppy’s health comes before anyone’s calendar.
Puppy first, every step of the way. ♡
Our Puppy First Approach →
Screened breeders only
Vetted and signed to the No Puppy Mill Pledge before a single puppy is listed.
Licensed-vet exam, 3–5 days before travel
A full physical of the actual puppy — not the parents’ paperwork.
Fecal test, vaccines, deworming
Recorded on the Veterinary Health Report and reviewed by our Health First team.
A finding pauses the trip
A positive fecal or a cough moves the date until the breeder’s vet resolves it. The sale stands; the puppy decides when.
Findings shared with you
Communicated before travel and uploaded to your PetPay account; a hard copy travels with the puppy.
Health Guarantee, independently administered
3 years included, extendable to 10 — run by PetPay, not the breeder.
“Thanks to the breeder who did such a great job raising, vaccinating and caring for our puppy. She arrived in great health and instantly bonded with our family.” — Kevin B., Loveland, CO · Olivia, Mini Dachshund
Set up to succeed
We prepare the family, not just the puppy.
A good placement is one that lasts. So the same team that screens breeders and reads the vet exam also teaches new owners what the first days, weeks and months look like — before the puppy arrives.
The Puppy Guide
Supplies, first 72 hours, potty and crate basics — sent before arrival.
72-hour vet visit
We ask every family to see their own vet within three days, and explain why.
A concierge who teaches
Your named advocate answers the “is this normal?” questions, from reserve to the first weeks.
Where not to go yet
Parks, pet stores and clinic floors wait until vaccines are done — and we tell you so.
A healthy start for a happy tomorrow. ♡
“They were in high communication — updates, checklists of supplies, and support through the full delivery process. Start to end I felt supported and clear.”
William T. · New York, NY · George, Cavapoo
The checklist William mentions is the Puppy Guide every family receives before arrival — food, crate, the 72-hour vet visit, and where not to take a puppy until its vaccines are done.
Verified · Jun 18, 2026
“We are so excited and in love with our new little love Lucy Lulu!! The process was very smooth with updates daily on the pup! The only reason I gave 4 stars was not Pawrades fault but somehow there was a situation with the breeder or the vet prior to leaving which set her arrival back another week. This was very disappointing but a week and two days later our little baby girl has arrived!!🥰🙏”
Deborah A. · Allentown, PA
Verified · Jun 17, 2026
“Believe all the good reviews, I was nervous about purchasing a puppy online, but I took the leap and I am so glad I did! Pawrade is a well-run business that helps guide you through the process, answer all of my questions along the way, and also followed up. I am so in love with my new baby boy Cavapoo Gir!”
Shannon C. · Cross, SC
Verified · Jun 17, 2026
“I am over the moon happy with my decision to take a chance on acquiring a puppy through Pawrade. Through the whole process I have felt that Pawrade is 100% behind the best interest of the available puppies. My puppy is perfect! He is fun, loving and healthy. The puppy I chose online is exactly the puppy I received right down to the description of his personality. My vet is in full agreement with all of the recommended guidelines provided in the Pawrade puppy handbook.”
Lydia K. · Thomaston, CT
Verified · Jun 17, 2026
“You did a great job thank you very much and may God richly bless you”
Fred S. · Boerne, TX
Verified · Jun 17, 2026
“I am so happy with my puppy. She is already a very good girl and has fit in quickly. Having my puppy delivered right to my door was such a great convenience.”
Debra G. · Windber, PA
Verified · Jun 16, 2026
“When you send me a final payment it should have taxes included. You set up a final payment date with me for the 05/27. You should have honored it.”
Todd Z. · Taylors Falls, MN
Verified · Jun 16, 2026
“Hi, they brought her in and she immediately snuggled up in my lap. She drank a sip of water and is now taking a nap beside me on the couch. Thank you, Gary”
Gary J. · Lake Jackson, TX
Verified · Jun 16, 2026
“I highly recommend checking out the pups on Pawrade to find your next precious fur baby. We had great representatives helping us navigate the process. They were wonderful liaisons between the breeder and myself. Questions were answered quickly and everything went smoothly. My sweet Fur Baby is home and I couldn’t be happier. Thank you Pawrade. 💕”
Cheryl W. · Plant City, FL
Verified · Jun 16, 2026
“Excellent transaction. Made the process easy and quickly answered all my questions and concerns. Thank you!”
Deborah T. · Brookfield, CT
Verified · Jun 16, 2026
“Pawrade was excellent in communication with the status of my puppy. They made it very easy for me and updated me on the progress of my puppy. They offer nanny services from the airport so that you little one has a good trip. I was very impressed with the services they provided. The breeder was great with the group chat and the caring of the puppies. I highly recommend Pawrade if you want a puppy. I love my puppy. Thank you all our new addition and bringing him home safely.”
Lydia L. · Medford, NJ
Verified · Jun 16, 2026
“Very informative and the process was easy!”
Grant B. · Lake City, FL
Verified · Jun 15, 2026
“Im surprised how easy this process was, i expected to be bombarded with papers to sign and instructions to follow before i could meet my pup. However i was able to hold her as soon as i saw her, got my picture taken with her signed one paper and presented identification. Im also super satisfied with the amount of updates I got while the pup was on the way, it was very reassuring that this is a safe website to be able to adopt.”
Veronica L. · El Paso, TX
Verified · Jun 15, 2026
“Everything about the experience was wonderful. I was kept informed every step of the way and my questions were answered quickly. Everyone was very kind. Benji is a wonderful addition to our family and has already taken a large part of our hearts.”
Debbie P. · Severna Park, MD
Verified · Jun 15, 2026
“It is unfortunate that I can only give you five stars! The entire process from start to finish was exceptional. Everyone was friendly, helpful, and professional, making the experience enjoyable and stress-free. Our puppy arrived at our home happy, healthy, and full of personality. We are completely in love with her and couldn't be happier with our decision. I would highly recommend Pawrade to anyone looking to add a furry family member to their home. Thank you for such a wonderful experience! ❤️🐾”
Sharon M. · Henderson, NV
Verified · Jun 15, 2026
“We felt more at ease because pawrade is so careful to fulfill each step of the process”
Eleanor P. · Vadito, NM
*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy. Also independently reviewed on Trustpilot.
Pawrade reviews, in numbers
19,144verified customer reviews, collected after delivery
96.6%satisfactory score · Grade A+
4.7out of 5 — here and independently on Trustpilot
2003the year Pet Media, Inc. started placing puppies
Real families. Real puppies. ♡
Pawrade reviews: what customers say about finding a puppy here
Pawrade customer reviews are requested from every family after their puppy is delivered and published as written. Read enough of them and a pattern shows up: people write about the person they dealt with by name — Lois, Shannon, Jason, Tara — about drivers and flight nannies who sent photos along the way, and about a puppy that stepped out of the carrier healthy, ate, played and slept that first night. Many admit they were nervous about finding a puppy online; the reviews are largely the story of that nervousness turning into confidence.
Pawrade is also reviewed independently on Trustpilot, where it holds an Excellent rating from more than 7,500 reviewers — a second, third-party read on the same experience.
Why Pawrade reviews read the way they do
Happy homecomings are designed, not lucky. Every Pawrade breeder is screened and signed to the No Puppy Mill Pledge before a puppy is listed. Every puppy is examined by a licensed veterinarian before it travels, and the findings are shared with the family — Pawrade’s Puppy First Approach to proactive health care for newborn puppies. A named Customer Concierge stays with you from reservation to arrival, every message, call and video call is kept on record, and through PetPay the breeder isn’t paid out until your puppy is home.
Then comes the part most puppy sellers skip: preparing the family. The Puppy Guide, the 72-hour vet visit, and a concierge who answers “is this normal?” for the first weeks are why so many reviews mention feeling supported after the puppy arrived, not just before. See how our process works →
You've read the reviews
Now meet the people in them.
Puppy first, every step of the way. ♡
Lois, Shannon, Jason, Tara — the names families thank are the names you'll be calling. Daily 9AM – 11PM EST.