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Pawrade Reviews: Customers Love Us!

Read 17,657 verified reviews from real customers across our trusted breeder network.


96.5% Satisfactory Score
based on 17,657 verified reviews

5 Stars 
 14,629 (82.8%)
4 Stars 
 1,831 (10.4%)
3 Stars 
 577 (3.3%)
2 Stars 
 225 (1.3%)
1 Star 
 395 (2.2%)

Showing page 281 of 589 of 17,657 customer reviews

Customer photo of Boxer puppy from Dennis B.
Tristan
Boxer Puppy
Was fast and the tracking device is pretty cool so that way you are not constantly calling them looking for your dog ...And also we love our little guy couldn't ask for a better dog
Violet
Havanese Puppy
The puppy I got was in excellent health and so cute. I had such a good experience with Pawrade and Petpay. It was so easy to work with them and get my puppy.
Customer photo of Shih Tzu puppy from Carol S.
Amira
Shih Tzu Puppy
Delivery was great and the driver was so nice and helpful!! Thank you PAWRADE for a wonderful experience. We are thrilled with Callie and highly recommend PAWRADE to anyone looking to adopt a fury baby!!
Customer photo of French Bulldog puppy from James P.
Braxton
French Bulldog Puppy
Great experience getting our new puppy. The transportation company did a great job and we were able to track our puppy all the way to our door.
Rebecca
Shih Tzu Puppy
Oh mine I ❤️ my puppy she give so many kiss she adorable. Thank you so much for her and mine dog love her too.
Victor
Corgi, Pembroke Welsh Puppy
Had a great experience with the puppy service . The puppy showed up with open paws love our new puppy thanks again.
Customer photo of Border Collie puppy from Kathy S.
Sophia
Border Collie Puppy
I love my puppy, she everything I was looking for! I would of never found her with out Pawrade. My only suggestion is I wish I had more information on the travel. My pup was flown from Texas to Washington 2 days prior to Thanksgiving. The girl that I was working with left the company on Friday, and it wasn't until the day of the travel did I finally hear from someone that she would be traveling that day. It took over 11 hours and 3 flights, but she made it just fine and the travel nanny was excellent! But, next time COMMUNICATE! tell us the expecting parents what is going on, let us know the customer service person left and who our new contact is. Also, each service had different hours, some closed at 5 eastern time. Others at 7 eastern time. That's 3 -5 pm Pacific. All in all, I have a very beautiful, healthy puppy. Thank you
Customer photo of Mixed/Other puppy from Greg B.
Caleah
Mixed/Other Puppy
It was a fantastic process from start to finish. I really appreciate the communication from all involved. Highly recommend!!
Customer photo of Pomsky puppy from Kevin G.
Hadley
Pomsky Puppy
Everyone was super helpful from finding, to purchasing, and delivery will be using pawrade again in the future.
Customer photo of Dachshund, Mini puppy from Meghan B.
Clover
Dachshund, Mini Puppy
The process was easy and I just love my new puppy! Wonderful breeder and very accommodating. Overall a great experience!
Customer photo of Chihuahua puppy from Christine F.
Lucca
Chihuahua Puppy
My sweet puppy Enzo turned a year old today. Pawrade was fantastic from start to finish ❤️
Vermont
Havanese Puppy
I'm beyond happy with the beautiful puppies I've got using Pawrade as my go to trusted avenue. No puppy mills, the best service, and an outstanding customer service. I highly recommend using this service to anyone out there looking to get a healthy, and the perfect addition to the family. Thank you again for all the wonderful help, and joy brought to us!
Customer photo of Malti Poo - Maltipoo puppy from Cindy O.
Dover
Malti Poo - Maltipoo Puppy
We are so excited to finally have our new puppy home. Pawrade made finding and purchasing the right puppy fun and easy. He arrived happy, healthy and very feisty!
Customer photo of Poodle, Toy puppy from Steven T.
Jaxon
Poodle, Toy Puppy
Such a smooth process. Everyone was so super helpful and our puppy got to us healthy and so happy!
Rhi
Schnauzer, Miniature Puppy
Horrible communication from the pawrade team. Would leave messages with no response, had to track down someone to talk to. Was told puppy was ready prematurely. Overall not a great experience. But I will say I have her now finally and all is well.
Customer photo of Maltese puppy from Augustyn W.
Sebastian
Maltese Puppy
Thank you very much for Sebastian.We love him very much.Hi is a wonderful puppy.Eweryone in Pawrade was excellent.We recommended.
Richard
Morkie / Yorktese Puppy
Fantastic experience! Healthy and happy dog was delivered with loving care. I would highly recommend parade to anyone considering a new puppy to add to their family!
Customer photo of Shih Tzu puppy from Larissa M.
Dalton
Shih Tzu Puppy
This was our second time using Pawrade. The service is comparable to fine dining. If you are looking for a exquisite puppy purchasing process this is your place. Both our puppies are perfect and were handled with care.
Customer photo of English Golden Retriever puppy from Clayton U.
Ulissa
English Golden Retriever Puppy
This was the first time I had ever purchased a puppy before and the whole process was seamless. They were in constant communication with me and answered every question I had. I would recommend this company to anyone who is looking to purchase a pet
Customer photo of Goldendoodle, Mini puppy from Melissa L.
Willabelle
Goldendoodle, Mini Puppy
The pup is great, however, communication could have been better. First of all we had no idea we would have a middle of the night delivery. Also all the messages I received said NOT to get any vaccines for 10 days, however, the paperwork we received from the breeder's vet showed no vaccines. At her first vet visit here, I called several times to get clarification but couldn't get anyone on the phone. We went ahead and vaccinated her here hoping she wasn't getting them twice.
Customer photo of Bernedoodle puppy from Shawn K.
Trinity
Bernedoodle Puppy
They're terrible. They sent me the wrong dog and broke my heart after demanding it back via legal and financial repercussions.
Teagan
Bernedoodle Puppy
This is not about Teagan, This is about a nightmare that I am into since I received the wrong puppy. I never expected that a mistake in a delivery could lead to such a profound emotional journey. Recently, I was mistakenly delivered the wrong dog (Trinity). Despite the mix-up, something unexpected happened – I formed an immediate bond with this beautiful creature. For someone like me, undergoing treatment for depression, this bond was a ray of light in my often challenging days. But now, due to the mistake, I've had to say goodbye to her. It's hard to describe the pain of losing a furry friend, especially one that brought so much joy into my life, however brief our time together was. I know it wasn't the dog I was supposed to get, but from the moment she entered my life, she carved a special place in my heart. The very cold calls with no empathy from PETPAY made me suffer in double. In the end, for them is all about business, and for me the dog was all about love and care.
Macky
German Shepherd Puppy
From start to finish we were kept informed each step of the process. We were also informed of any changes when required. Our representative always responsive to any questions we had in a timely manner.
Customer photo of Cavapoo puppy from Viviane L.
Tanner
Cavapoo Puppy
Overall a good and easy experience. Couple things that could have gone better: 1) I did not receive an ETA so was surprised when my puppy arrived at 6:15am. 2) My puppy's profile said he was 2lbs, and he is actually 13lbs so nothing I got fits. I'm guessing they never updated it from his birth weight so make sure to ask for an updated weight.

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.