Pawrade Reviews: 19,144 verified customer reviews from real families

“I was nervous and skeptical at first as anyone would be purchasing a puppy online but WOW! We got our beautiful puppy today and we are so in love. I am very impressed with everything Pawrade helped us with. It was so easy. I would suggest them as well as use them in the future as well. Thank you!”

“We love our Australian Shephard! You all were great to work with and she is so sweet.”

“Our lil girl arrived healthy, happy, and has already within 24 hours of arrival quickly adjusted to our home and eating, sleeping and playing !”

“I got a puppy with a campylobacter infection and spent two days in the hospital. Very unhappy. Almost lost my job. I expect some kind of refund ”

“Our experience was awesome! They took of our little shorkie and got her her healthy and happy in 5 days. Communication was good and so was the tracking.”

“Great experience beginning to end. ”

“Excellent service prompt efficient and delightful to work with Only glitch was I thought I bought nanny delivery Turned out the breeder did not offer Although I was nervous about ground transportation The Steve and Leonard delivered our sweet Max in great shape and bathed Excellent recommendation for Steve's transport tooo good referral pawrade”

“I want to thank you for being such a nice, professional reliable, company, you have made choosing a part of my family a great experience. Everyone involve in each step of the purchase was so nice I just can't thank you enough. I give all of you 5 stars”

“A wonderful experience. I couldn't ask for a better puppy than Denver. ”

“It's been 2 weeks since we got our 4 month old puppy and while the service provided by pawrade was excellent, I'm fairly certain our new puppy was abused. I don't know exactly where she came from but she doesn't know how to play with humans, still isn't potty trained, and is extremely skittish if you're holding an object in your hand or raise your voice. It's worse with males. I love her and want to give her the safe, happy home she deserves, but I don't know if she will ever completely trust me or my fiancé. It's sad because she is so sweet. ”

“We love Lilly! The process was really easy - pick your puppy, pay for your puppy and receive your puppy. When I was able to reach someone - they provided answers to my questions, But, the proactive communication was not great. I had to initiate almost all conversations. And, while I knew when Lilly was being picked up, I didn't get confirmation that she had been picked up until a day later. I would recommend Pawrade to others - just set your expectation that you will need to initiate communications.”

“Everything went smoothly! Everyone that was involved was awesome. Would definitely recommend to friends and family. ”

“Bentley is home and she is the most precious! I am exploding with love - she is so perfect!!! ”

“Wonderful experience all around. They were great at helping me answer any questions I had and all of their departments were very organized. The process of purchasing my puppy and having him delivered was quick. I would recommend pawrade to everyone.”

“This is by far the best customer service I have ever experienced. My puppy is safe and sound in his new home and we are so pleased with the flight nanny for her patience and TLC. Our puppy had a little accident during his travel and she was able to get him all cleaned up, delivered him with a smile. We are also very happy with the breeder and appreciate the constant communication throughout this process. Thank you all soooo very much.”

“I can not say enough wonderful things about Pawrade. From beginning to end, the communication was outstanding! On top of getting a new puppy, I was also dealing with the sudden loss of my little doggie and the team at Pawrade was compassionate and extremely helpful. I would highly recommend Pawrade to anyone thinking of getting a new addition to their family!”

“In the beginning it was great! The communication was there and I got all my questions answered. When it came to transport which is the most important part for the new puppy owner but I was left in the dark. I just feel like it was more reactive then it was proactive. Now I've have the puppy and I take him for his wellness visit and he has an underbite (which is uncommon in Labrador's). Went to 2 different pet visits and both DVM's said it was a genetic defect. I am very upset to know I spent top dollar to get a dog that was born with a defect that was ignored by the breeder. I except for this to be made right because that is the reason when I used your service so I didn't have to worry about theses things. ”

“Pawrade was a great experience! Found the best golden ever with Payton! They communicated fantastic with every step! I would use them again!”

“Staff were very patient walking us through the mechanics of their online purchase procedure. They were very good about keeping us up to date with current status of our puppy purchase. They answered numerous questions within reasonable time periods. Puppy care information was comprehensive and helped us prepare ahead of the puppy's arrival.”

“I had a wonderful experience working with Pawrade in getting our new Maltese puppy! From my initial contact with TJ, to Kayce and Shannon, I had all good experiences! I worked with another puppy site and found that their prices were very high, so when I found Pawrade, I was thrilled! I would recommend this site to any of my friends! We have our new puppy at home now and we are so happy! Thank you, Pawrade for bringing us so much joy!”

“We are very happy with our puppy.”

“We LOVE Mocha! She is the cutest little ball of fur! She is super smart and loves attention! She gets into everything. Very curious little soul. Her favorite toy so far if an empty plastic water bottle that crumpled up and put in a sock.”

“Flash is doing good, Everything with fine. Thank you”

“Absolutely amazing staff & service! ”