Home / Customer Reviews

Pawrade Reviews: Customers Love Us!

Read 18,644 verified reviews from real customers across our trusted breeder network.

Pawrade customer Angela V. with their Siberian Husky puppy Pawrade customer Rhonda M. with their Havanese puppy Pawrade customer Rosco J. with their Miniature Australian Shepherd puppy Pawrade customer Angelica G. with their Shih Tzu puppy Pawrade customer Marina W. with their Shih Tzu puppy Pawrade customer Michael R. with their Dachshund, Mini puppy Pawrade customer Genevieve J. with their Shih Tzu puppy Pawrade customer Mark M. with their French Bulldog puppy Pawrade customer Kirby M. with their Coton De Tulear puppy Pawrade customer Charesa S. with their Shih Tzu puppy Pawrade customer George S. with their Beagle puppy Pawrade customer Alda S. with their Labrador Retriever puppy Pawrade customer Christine T. with their Dachshund, Mini puppy Pawrade customer Darby H. with their Corgi, Pembroke Welsh puppy Pawrade customer Debbie H. with their Pug puppy Pawrade customer Leyraliz D. with their French Bulldog puppy Pawrade customer Debra M. with their Jack Russell Terrier puppy Pawrade customer Lainey V. with their Soft Coated Wheaten Terrier puppy Pawrade customer Lori T. with their Bich-Poo - Bichpoo puppy Pawrade customer Frank C. with their Golden Retriever puppy Pawrade customer Mary P. with their Havapoo puppy Pawrade customer Christine S. with their Great Dane puppy Pawrade customer Pedro U. with their Cavapoo puppy Pawrade customer Laura T. with their Dachshund, Mini puppy Pawrade customer Bub P. with their French Bulldog puppy Pawrade customer Paul A. with their Shorkie puppy Pawrade customer Deborah J. with their Dachshund, Mini puppy Pawrade customer Linda A. with their Pug puppy Pawrade customer Hernando M. with their Chihuahua puppy Pawrade customer Brenda G. with their Shih Tzu puppy

96.6% Satisfactory Score
based on 18,644 verified reviews

5 Stars 
 15,501 (83.2%)
4 Stars 
 1,905 (10.2%)
3 Stars 
 596 (3.2%)
2 Stars 
 233 (1.2%)
1 Star 
 409 (2.2%)

Showing page 313 of 622 of 18,644 customer reviews

Customer photo of Malti Poo - Maltipoo puppy from Kathy D.
Katie
Malti Poo - Maltipoo Puppy
Pawrade opened up a lot of choices for me from choosing a breed through the sale and delivery of my puppy. I was dissappointed that she arrived very dirty and unbrushed. All of her entire legs were stained from urine and she smelled of urine. I was told her nails were clipped but they were not. I was very, very dissappointed and was concerned about conditions and care of the breeder. I spent a day cleaning her up with a Double shampoos bath, cleaned her dirty smelly ears, clipped her nails and then brushed her thoroughly. I do hope someone will check up on the breeder.
Customer photo of Cavapoo puppy from Anne S.
Rosemary
Cavapoo Puppy
I've had 2 wonderful experiences with Pawrade. I bought 2 puppies a month apart from different breeders. In both experiences Pawrade's customer service was excellent. They kept me informed throughout the process and documentation was organized. They stood by their promise after a simple miscommunication. Thank you Holly & Lois for your support.
Customer photo of Pomeranian puppy from Tina F.
Cal
Pomeranian Puppy
Used Pawrade for the first time to buy our Pomeranian pup. I was nervous about shipping but the service was reliable and I was kept informed every step of the way. Our little guy arrived healthy and happy. He even ate and drank right away. Nice experience.
Skippy
Puggle Puppy
Great experience! Took the worry about fraud out of the picture, and made sure we were dealing with a healthy puppy who was well cared-for and from a reputable breeder. I will use the service again!
Paw icon

Vaughn
Maltese Puppy
Very professional and well organized which is rare these days. From day one through selection of the puppy that I wanted until it was delivered I was updated and guided thru out the process. All of my questions were promptly answered and I am quite satisfied .
Paw icon

Remi
Shiba Inu Puppy
Our family is beyond happy with our beautiful Shiba Inu. Pawrade's concierges were in constant contact throughout the entire process with detailed information and protocol for the selection, purchase and transfer of our puppy.
Paw icon

Ruby
Auggie Puppy
Puppy was advertised as a corgi/Aussie but grew long legs. We thought we were buying a short legged dog. She's family now and wouldn't think of returning her, but are the parents verified breeds at all? Because of how our girl is growing, we suspect her corgi father is actually a corgi/Aussie mix, rather than purebred corgi. It's apparently extremely unusual for 50/50 corgi mix offspring to have long legs. For the amount of non refundable money we paid, we expected to get exactly the dog we wanted. I recommend future buyers insist on verifying the parent dog's breeds, just in case they get a dog with an unexpected look. Or even better, buy local where you can see the parents and puppies for yourself.
Paw icon

Customer photo of Cavalier King Charles Spaniel puppy from Daniel R.
Emerald
Cavalier King Charles Spaniel Puppy
Pawrade provided exceptional service from beginning to end. All of our questions and emails were answered in a timely manner. The process was very straight forward. Breeders are vetted, and the people at Pawrade are passionate about connecting adorable pets to loving homes. Absolutely the best pet purchase experience we have ever had - definitely recommended.
Customer photo of Maltese puppy from Linda L.
Varden
Maltese Puppy
Varden now named "lil' Bud" is a sweet boy. Only have him 5 days and he is wee pad trained, very affectionate and a happy silly pup.
Randall
Maltese Puppy
Overall I've had an excellent experience with Pawrade Team, very organized and responsive. You've done a great job with air travel for puppy. The only thing - I would have liked to know about umbilical hernia earlier, just to be prepared. Otherwise 10 out of 10. Thank you All and have a wonderful Holiday Season! Randall is a very precious little boy!
Paw icon

Customer photo of Dachshund, Mini puppy from Ashley M.
Pauly
Dachshund, Mini Puppy
I am more than pleased with my experience with Pawrade. Easy communication the entire process. I reached out about Pauly and received an immediate response. I did my research within the site and I felt secure making a payment of this size through a website. Everyone involved from the breeders to the puppy travel to the managers with Pawrade seem to really care about the health and we'll-being of our puppy. With all the advice I felt completely prepared for Pauly when he arrived. His transition was great. The puppy travel was worth every penny. You get gps to watch them travel to you and he was here within 24 hours. The guys with the puppy travel service seemed to genuinely care about Pauly as well. Pauly is absolutely perfect and such a sweet well tempered puppy. And he was already being trained on a puppy pad! Overall I would recommend Pawrade to any and everyone I know. We're so thankful to have Pauly as the newest member of our family.
Customer photo of Shiba Inu puppy from Troy D.
Sakura
Shiba Inu Puppy
Sakura was exactly as advertised, Pawrade support team was constantly in contact throughout the process, the process was simple, and the transportation team was excellent. Very satisfied with the experience.
Customer photo of Boxer puppy from Mike C.
Coco
Boxer Puppy
Great job we are very happy with our puppy
Melissa
Bernedoodle, Mini Puppy
I love my minim= Bernadoodle puppy but my experience was not at all what I was led to expect. I was told that once the puppy was scheduled it would take 2 - 4 days for me to receive her. I had let everyone know that it was going to be a tight schedule because I was going to be leaving for a family visit in Charlotte, NC, on 11/22 - supposed to leave on 11/14 so breeder could have groomed the week before. - Puppy left on 11/15 one day after I called to check and did not arrive until 2AM on 11/21 -Puppy was not groomed nor did she arrive with food - I was able to get her groomed and vet checked before putting her on a flight at 7am to travel to Charlotte. - I asked to delay the trip until after the Charlotte trip and was told I would be charged $350 for boarding. - I was told 2-4 days and it took six. - I was told the 20 week old puppy would be groomed but she was not. - I was told she would come with a couple of days of the food she had been on but was given none.
Paw icon

Customer photo of Labradoodle puppy from Jennifer A.
Sadie
Labradoodle Puppy
Pleasant experience. Representatives well informed and at the end ended up with the sweetest little puppy. Thank you from the bottom of my heart
Customer photo of Shih Tzu puppy from Amanda M.
Chance
Shih Tzu Puppy
Chance is a happy boy. He showed up clean and well taken care of. Im very happy with the transaction.
Customer photo of Dachshund, Mini puppy from Shirley M.
Milly
Dachshund, Mini Puppy
Your transport service did a very good job. Communicated frequently with updates. Milly, (now Molly) is one very special little girl.
Customer photo of Boxer puppy from Dennis B.
Tristan
Boxer Puppy
Was fast and the tracking device is pretty cool so that way you are not constantly calling them looking for your dog ...And also we love our little guy couldn't ask for a better dog
Violet
Havanese Puppy
The puppy I got was in excellent health and so cute. I had such a good experience with Pawrade and Petpay. It was so easy to work with them and get my puppy.
Paw icon

Customer photo of Shih Tzu puppy from Carol S.
Amira
Shih Tzu Puppy
Delivery was great and the driver was so nice and helpful!! Thank you PAWRADE for a wonderful experience. We are thrilled with Callie and highly recommend PAWRADE to anyone looking to adopt a fury baby!!

*Reviews are syndicated weekly; we request reviews from real customers after they take delivery of their puppy.